CenturyLink
CenturyLink Employee Reviews
Found 2,989 reviews matching the search See all 3,115 reviews
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Comfortable and congenial place to work
Principal Architect, IT Security Services (Current Employee) – Ashburn, VA – September 28, 2017
CenturyLink was a very comfortable and very congenial place to work. All of the people that I worked with were very educated and very polite. I would have no problem working with them again.
Customer service and sales
Residential & Small Business Sales Associate (Current Employee) – Tucson, AZ – October 17, 2018
Check email and sell service deal with customers everyday and check orders to make sure they get done. Also hit a sales goal for day and also take payments
Pros
Sales
Cons
None
Ok place to work, but always under threat of layoffs.
Lead two Performance Management scrum teams (Former Employee) – Denver, CO – October 17, 2018
With the “acquisition “ of Level 3, CenturyLink is no longer controlled by CenturyLink, Level 3 is in charge. In my opinion, the company is moving away from Agile and scrum to some other process that I am unable to discern.
Days go fast at Century Link
Customer Care Specialist II (Current Employee) – Broomfield, CO – October 16, 2018
The number one reason I enjoy most about Century Link is the diversity of people and cultures. I have never worked with so many different walks of life before.
Pros
Awesome people at Century Link to work with
Cons
I feel like my job isn't satisfying me and my need to serve my community.
Bars, Charts and Graphs
Operations Technician II (Former Employee) – Englewood, CO – October 14, 2018
The management was really interested in the metrics. The environment had a very cliquey and not real good team work, their was a lot of attitude that was interfering with the work or training,
Pros
Benefits
Cons
Not much going for them, pretty stressful environment compared to other major companies I have worked for
Was a real good place to work
Senior/Local Network Engineer (Former Employee) – Tacoma, WA – October 13, 2018
CenturyLink in the past was a real good place to be an engineer. The company has reorganized and gone to a more contract staff base laying off quite a few of the experienced employees.
Pros
Good pay
Cons
Pay ended with layoff
This job was a work at home position
Tier 1 Tech Support (Former Employee) – Alabama – October 12, 2018
The job only had 4 days of actual training. It was all remote. We did not have to proper log information to all systems before we were thrown into the phone q and forced to take live calls. The job would have been 100% better if given another week of training.
Family focused with family like teams
Senior Quality Engineer (Current Employee) – Littleton, CO – October 12, 2018
CenturyLink offers opportunities outside of the company to volunteer, attend school and career classes . The family dynamic is encouraging and inviting. The ability to work from home was AMAZING and the company communication is top notch!
Pros
Ability to work remotely
Cons
Health care was not my preferred HMO
excellent place to work
Team Leader/Small Business Sales & Care (Former Employee) – Apopka, FL – October 12, 2018
highly recommend to anyone looking for success in sales/travel/opportunity to grow
Lots of team building
Excellent opportunity
Great Bonuses
Great managers
Lots of team building
Excellent opportunity
Great Bonuses
Great managers
Pros
bonuses, gifts
Cons
hard to meet quotas
Fast paced sales with billing questions
CUSTOMER SERVICE REP (Current Employee) – La crosse wi – October 12, 2018
Sales quota would increase but calls were not. Incentives were inreachable. Had to purchase own equipment and pay for phone and Internet as well. When I started two years ago they were firing everyone and starting over along with upper management. Since then a lot of changes and policies changes. No training or guidance to learn new policies or systems until they listened to call then coach you on it.
Pros
Great benifits
Cons
No raises or incentives
Dead end
Sales and Service (Former Employee) – Idaho Falls, ID – October 11, 2018
Pay and benefits were decent but raises and promotion impossible. Seemed like an unending amount of metrics. Always something that wasn't being met. Most employees burn out in under 6 months.
Pros
Steady
Cons
Stressfull, no way to advance or raises
CenturyLink is a large company with declining revenues over the past 20 years
Director, Process & Operations Support (Former Employee) – Denver, CO – October 11, 2018
CenturyLink is a good company, but in an industry that has been consolidating over the past two decades. So it's a constant environment of mergers and company integrations every couple years. Although the company currently has strong leadership, it's still an environment with lots of layoffs and challenges to provide a good customer experience while working to combine multiple companies into one.
Pros
Good pay and benefits
Cons
Job Instablility in many parts of the company
Productive
I & R Technician (Former Employee) – Fort Myers, FL – October 9, 2018
Was a great place to work. I really enjoyed learning new systems and having great leadership. There was plenty of work ane always room to grow within the company.
Pros
Paid time off. Great pay
Cons
Some areas had outdated plant
Great Atmosphere/Great Coworkers
Senior Account Executive (Former Employee) – Seattle, WA – October 9, 2018
Centurylink was great to work at and provided a very laid back environment. The training period was amazing as well. But the management lacked direction and don't provide resources to win.
Pros
Work/life balance
Cons
Management
great
Consumer Retention Representative (Current Employee) – Tarboro, NC – October 9, 2018
ive been here for 4 yrs and its a good place to work good money benefits and great time off open to close for parents. they have two tv rooms for you chillin
Pros
commission
Cons
customers can say whatever they like
Good Pay
Retail Sales Consultant (Current Employee) – Glendale, AZ – October 9, 2018
They make you feel like you are a big part of the company even though they will let you go at a moments notice. They promote people with no experience and wonder why the competition is always one step ahead. They do not invest money in the residential side of the business.
Pros
Easy going, great pay for the work
Cons
Sales quotas can get out of hand some months, they promote unqualified candidates.
Great work place
Retail Sales Associate lead (Current Employee) – Omaha, NE – October 8, 2018
Work life balance and union for employees. Every so many month your get pay increases.
Very large scale training for all types of positions and travel training
Very large scale training for all types of positions and travel training
Pros
Trend and worklife balance
Cons
Seniority based structure
A great company
Software Programmer/Analyst II (Former Employee) – Denver, CO – October 5, 2018
A great opportunity for entry level and above positions. Promotions are available within the company. I enjoyed working with friendly coworkers and managers.
Pros
Hours
Cons
Na
Very good environment and employees are very helpful
Business Relationship Manager (Current Employee) – Orlando, FL – October 4, 2018
Centurylink is a pretty good place to work however there are inconsistent when it comes to paying commissions. My typical day consists of calling customers hunting for new business. Building relationships and creating solutions for current and future clients.
Pros
flexability great team members
Cons
inconsistent compensation I work hard to get accounts I expect to get paid
Overall rating
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Ratings from women
2.8InHerSight Score
2.5Personal Development
3.0Career Opportunities
2.9Family Support
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