CenturyLink Employee Reviews

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3.0
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Pretty Good Place to Work
Senior Sales Engineer - Enterprise (Current Employee) –  Salt Lake City, UTJune 6, 2018
CenturyLink is always in a bit of turmoil due to it's focus on growing through acquisition. Being one of the largest telecom companies in the world has it's challenges and those challenges are amplified because we are a combination of so many smaller entities.
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3.0
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Struggling with identity
Sr. Enterprise Relationship Manager (Former Employee) –  MichiganJune 6, 2018
CenturyLink is currently struggling with their identity and how they will fit into the marketplace going forward. Recent merger activity has the workforce living on the edge.
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1.0
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very mom and pop
Operations Technician II (Former Employee) –  Garden City, NYJune 6, 2018
Really a sad place to work you have to be someone's cousin or attend church with someone to get promoted then they promote who they want and how they want. Most employees at coporate office are not technical at all.
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5.0
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great pay. good benefits. loved the people
Customer Service Representative (Former Employee) –  Phoenix, AZJune 6, 2018
I really liked it there. Wish I could go back. The pay was excellent. Hourly base pay plus commission. Which had a large increase if you hit your goals. Which wasn't difficult
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2.0
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It sucked
Customer Service Representative (Former Employee) –  Phoenix, AZJune 6, 2018
It was horrible and then they moved us out of nowhere to another company. Not worth the time there and the company doesnt care about you or its customers
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4.0
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Business Development Specialist
Customer Service/Sales Consultant (Former Employee) –  Apopka, FLJune 5, 2018
Great place to work, on sight management team was great, supportive environment, continual education a plus, opportunities of career advancement overall compensation package was good
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3.0
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Ok company
Territory Account Representative (Former Employee) –  Vancouver, WAJune 5, 2018
The company was great when i started in 2010
Lots changed and company became a bummer place to work
Management became overbearing and there were to many changes made
Pros
benifits
Cons
management
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3.0
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Lack of Development Opportunity
Customer Service Representative (Current Employee) –  La Crosse, WIJune 5, 2018
Lack of Development Opportunity in localized area. Company got large fast and lost a lot of great employees while shifting positions. Provides great benefits.
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4.0
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Typical Large Employer
Senior Software Engineer (Former Employee) –  Broomfield, COJune 5, 2018
Not a bad place to work. Fairly laid back. Work is steady, but rarely stressful. Difficult to stand out. Leadership often disconnected from workforce. Exactly what you would expect from a company with several thousand employees.
Pros
Laid Back, Good Peers, Good Benefits
Cons
Inconsistent Leadership
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3.0
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Productive
Systems Analyst (Current Employee) –  Littleton, COJune 5, 2018
Gave me a career for many years, but not a lot of advancement room. I learned a lot, made a lot of connections and always had a good work environment.
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4.0
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Great place to work
APEX Contractor (Current Employee) –  Herndon, VAJune 5, 2018
Very Nice place to work. I have learned a lot. I would definitely recommend. Even though I am a contractor I felt like we are all one big family. Great location too.
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3.0
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Just another job at an RBOC
Wire Center Engineer, Main and Elliott (Former Employee) –  Seattle, WAJune 4, 2018
Lots of long term employees waiting out retirement. Need to infuse with new employees and a fresh mindset to compete in a new era of telecommunications and competition.
Pros
Health Insurance
Cons
Old Bell Employees with Old Bell Mentality
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2.0
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Terrible management, bait and switch
Broadband Technician (Former Employee) –  Englewood, COJune 4, 2018
Management is encouraged to lie to employees and reward only people without the customer in mind. They are also encouraged to belittle each employee, no matter how well he/she performs.
Pros
Good pay
Cons
No ethics
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3.0
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Good place to work with limited career advancement
Operations Technician III / Team Lead (Current Employee) –  Wake Forest, NCJune 4, 2018
A good place to work with limited career advancement. There are not a lot of opportunities that come up and the pool is supersaturated. If you are looking for a job and you are satisfied with what you are being hired for then you should be fine.
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1.0
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fast paced work environment
Loop Technician (Current Employee) –  Portland, ORJune 3, 2018
Centurylink is a fast paced environment that requires you to be a self sufficient worker. You work in/out of peoples houses and businesses. You work in all weather conditions. Supervision style can be micro- managing.
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5.0
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Enjoyed my time there
Major Account Manager (Former Employee) –  Salt Lake City, UTJune 3, 2018
CenturyLink was a company that is well known. They strive to keep customers happy. The great thing about Centurylink was that they had great support for their sales reps. We also had many products that could help our customers achieve their goals.
Pros
Large, well known compnay
Cons
Large, well known company
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4.0
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Fast paced environment
Service and Provisioning Specialist (Current Employee) –  Fayetteville, NCJune 1, 2018
A typical day at work is assisting field technician's by troubleshooting. I learned more about networking and voice service to assist customers. The workplace culture is laid back and a friendly place to work. The hardest part of the job is when you learn something new. Once you've gotten the training you need, it's smooth from there. The most enjoyable part of the job is talking to technicians all over the world in over 30 states.
Pros
always learning something new
Cons
no paid sick days
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1.0
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Centurylink Job Review
Sales Associate (Former Employee) –  Boise, IDJune 1, 2018
Terrible place to work. Sales ethics and practices are not consistent and often dishonest. The company doesn't really care about it's employees. They will take anyone off of the street who is willing to lie about products.
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2.0
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Not a great working environment
Sales Associate/Customer Service (Former Employee) –  Idaho Falls, IDJune 1, 2018
Children and family came second in the century Link corporations perspective which is hard when your a single mother of two. Retention also was an obstacle due to the company's inability to do all that it promised and to add a required sales on to saving a client made it a difficult job I overcame but found it to be unrealistic requirements and poor training to staff
Pros
Benefits
Cons
Schedule
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3.0
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Care not to comment
IT Manager (Former Employee) –  Dublin, OHJune 1, 2018
Care not to comment on any portions of my job, the management, the corporate culture, a typical day on the job, any hard or enjoyable parts of the job.
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Overall rating

3.5
Based on 2,787 reviews
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Ratings by category

3.5Work/Life Balance
3.7Compensation/Benefits
2.9Job Security/Advancement
3.2Management
3.3Culture

Diversity score

54out of 100

The Diversity Score tracks how positively diverse employees rate their experience at CenturyLink.

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