The most stressful thing is having to do multiple roles, and still only getting paid just above minimum wage.
When someone gets to have every weekend off and just because they have kids they are being inconsiderate to others may need the weekend off every now and again
Answered - DSP (Direct Support Professional) (Former Employee) - Alton, IL
Meeting the quota for MRO's. These are basically short stories that tell what you did with the clients. These are sent to the state so the company gets money for the home. Ex: teaching them how to wash dishes: you would explain how you demonstrated the task, what they needed assistance with, what each of you said, etc. you have to type all of this in the short amount of "down time" that you have. The bad thing is; if you are doing your job correctly, you don't have time to get everything done. A ton of corners are cut so that quota is met, because if not, you will be written up. You have to have at least 15 minutes of interaction to bill for that service- which is almost impossible with those clients, so you're expected to fudge it, which then becomes fraud. Management knows this goes on, because they require you to write so many per shift. This is only done in the homes for MI residents, but client care suffers because of this. You ultimately spend more time at the computer than working with the clients, and it's sad.
Answered - Mental Health Professional (Former Employee) - Alton, IL
Nothing at this time.
Answered - BUS DRIVER (Current Employee) - Alton, IL