Questions and Answers about Change Healthcare

Here's what people have asked and answered about working for and interviewing at Change Healthcare.

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  • What is the work environment and culture like?
  • How are the working hours?
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30 questions

Applied on Indeed.com. I was contacted within 3 days for an interview. Hiring process took approximately 2 weeks. Very smooth process.

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As they freely admit, the benefits they offer are industry standard. What they don't tell you is that they are the industry and they set the standard. Expect high deductible health plans with just as high premiums that almost never pays out on your behalf. Of course that's assuming that the outsourced benefits programs or the ludicrously named People Solutions (formerly HR) can find your apps/premiums/benefits requests. It's awesome, it really is.

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Fast paced. Attention to detail and accuracy is a must. Learn the programs that best benefit the patient. Must be able to switch gears quickly and efficiently.

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8 hour days. Start time can be adjusted as needed. Some overtime however must be approved by management.

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I look forward to being at my job first thing in the morning and sitting down where I am comfortable being stationed with just a bit less variation.

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High deductible health insurance plans, generous PTO unless you try to use it, prorated vacation time, mandatory 401(k) deductions, optional dental and vision plans, $1,200.00 non-refundable annual penalty for carrying a spouse on the insurance, nearly invisible "merit" increases, monthly food days and, of course, the ever popular stupid plastic toys advertising the company logo.

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First I would get rid of all the negative people. Weekly meetings on goals, resolution on denials . Communication with front office staff and Billing department so we are all in the same page and not say. But we didn't know that.

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Disappointed.

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If they like you - annually. If the don't like you never, an you won't even be given a performance review.

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Having to deal with the abusive management.

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