Out of state and out of touch management
Hearings Coordinator (Former Employee) – Minneapolis, MN – November 1, 2018
Micro-managerial style from out-of state managers resulting in out-of-touch management that did not fit well with local work environment and needs. Because managers were unable to observe performances on a regular basis, performance was assessed based on numbers and statistics which rarely reflected job performance accurately. Furthermore, lack of consistent manager presence also created a culture of distrust and cut-throat competition rather than collaboration and team-work as a result of co-workers essentially performing as surrogate managers in order to fill the gap. Under-staffing appeared to be a strategic goal, and staffing needs were rarely met until a crisis level was reached. Minimal compensation regardless of performance, tenure, overtime, or work accomplished.