If it's your kind of thing, you'll love it.
Driver (Current Employee) – San Francisco, CA – January 18, 2017
I show up early (in my case, very early) in the morning, start up my van, do my safety inspection, log onto the system, and drive out the gate. I'm out and about in one of the most beautiful cities in the world, up and down hills, back and forth across town, driving with the rhythm of the morning commute. Customers get on, get off, and around I go again to my launch point. There's a lot to love about this job, if you enjoy driving, if you enjoy your fellow humans and their occasional canine companion, and if you think being out in the city beats flying a desk any day of the week.
Your co-workers are your team mates. You share jokes, traffic advisories, you look out for each other. The team Captain keeps everyone's wheels turning, literally and figuratively. Your customers are by and large appreciative. They're always glad to see your big turquoise van pull up, especially if it's cold and wet out there. At the end of my shift I go home satisfied. I've had a good day.
"Agency", in the sense that it's on you to get the job done, done right.
You're driving in big city traffic, it's unpredictable, it can be maddening, if that bothers you unduly this isn't for you.