It depends on the type of role you are looking for. The majority of our opportunities are within our regional Investor Service Centers and are phone based in nature. We also have our Branch Network where you would be engaging with clients in a face-to-face, office setting. You can explore current openings here: http://schwabjobs.com/
Answered by Charles Schwab
Calls are taken by all client service personnel. They answer all questions regarding ever type of account offered.
Answered - Client services/QA specialist (Current Employee) - Orlando, FL
This is not a call center.
Answered - Systems Engineer (Former Employee) - San Francisco, CA
Yes. I am done with call centers
Answered - CSR - Customer Service Representative (Current Employee) - Indianapolis, IN
Austin does have a call center, but not all of the Austin employees are call center employees.
Answered - Senior technical writer (Former Employee) - Austin, TX
No it is not a call center
Answered - Sr. Security Engineer (Current Employee) - Austin, TX
Yes, this is a call center.
Answered - SNR ANALYST AML & OFAC OPERATIONS (Current Employee) - Tempe, AZ
Yes/ do not want to work in call center
Answered - Registered Service/ Administration Representative (Current Employee) - Ohio