Not a bad starting point, but tough to find career advancement opportunities
Associate Financial Service Professional (Former Employee) – Phoenix, AZ – February 8, 2018
Worked as an AFSP and CSP during my time at Schwab. Went through training, multiple licensing exams, then eventually picked up additional responsibilities like handling fraud claims, ID theft, and banking systems.
Management was fine, at first, then we went through several manager changes in the first year. Had 6 in total in just under two years. Directors were always competent and helpful, but changed frequently.
Corporate culture is conservative, steady, and client-focused. Very nice people overall to work with. Very few colleagues I didn't get along with. People are pleasant. Young, but pleasant.
Work is hard. To make a competitive salary, you will need to work endless overtime. Period. You will live on the phones, with 10 hour shifts 4 times per week. Clients are friendly enough, but the demanding nature of the work can be overwhelming for some.
Enjoyable parts of the job included, getting little perks like free food truck lunches and team outings. Company does track your progress and leads, which is great come performance review and bonus time.
My main issue with Schwab is the low starting pay and the promises of advancement that never materialized. Knew multiple people with Series 7, 66 or 63, 9, and 10 who were still on phones, waiting for a position to open up.
Free food truck lunches, bonuses, overtime opportunities
Short lunches, short breaks, work life balance, advancement is weak