Charles Schwab Employee Reviews

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Business Continuity-Corporate Level
Mgr and Director Business Continuity, Audit (Former Employee) –  San Francisco, CAFebruary 20, 2018
This was a wonderful opportunity. I grew from Risk Coordinator to Director-BCP at corporate level.

I worked hard and opportunities kept coming.
Had high exposure to leaders and managers
Pros
This was my greatest career change opportinity
Cons
Unfortunately things changed- mostly due to market downturn
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Consultant
Project Manager (Contract) (Former Employee) –  Austin, TXFebruary 20, 2018
As a consultant, it is great, I cannot speak for FTE roles or to compensation/benefits.

The managers I've worked with in the past were great as were most of the employees.
Pros
Wlb
Cons
na
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Good Company
Senior Developer/Tech Lead (Current Employee) –  Lone Tree, COFebruary 20, 2018
It is good company to work. You will get a lot technical exposure here. Work life balance is good for full time employment but not for offshore contractors.
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Robotic
Retirement Plan Services Associate (Current Employee) –  Austin, TXFebruary 19, 2018
Okay place to work. Very robotic having to take call after call with very limited breaks. Not healthy to stare in front of a computer monitor for 8 plus hours a day.
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Name brand recognition that truly cares
Independent Advisor (Current Employee) –  Los Angeles, CAFebruary 18, 2018
Dealing with Charles Schwab has always been a very good experience. Clients of ours at The Retirement Group appreciate the professionalism shown to them and the sense of urgency they provide. It is a great company and everyone I deal with said they truly enjoy working there and it shows in the manner they conduct their business.
Pros
Professional, respectful, appreciative of their clients
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Good employer
Managing Director, Risk Analysis (Former Employee) –  Phoenix, AZFebruary 15, 2018
Schwab is a client-focused firm with decent vision and management culture.The firm focused extensively on cost reduction after the crash of '08 so it has fallen behind competitors in terms of its offer and infrastructure however.
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Stressful but productive
Senior Security Engineer (Former Employee) –  Phoenix, AZFebruary 9, 2018
Was a good place to work.
Security area was more stressful than other areas.
I learned about change controls; Windows Server 2012 management.
Since Schwab is also a bank, that means there are lots of audits which is expected for any bank and any company that trades in stocks and bonds.
I will say that Schwab is very trustworthy and my 401K growth was excellent.
Pros
Healhcare, Bonus program
Cons
Security in general is stressful because there is always something new the auditors request.
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Not a bad starting point, but tough to find career advancement opportunities
Associate Financial Service Professional (Former Employee) –  Phoenix, AZFebruary 8, 2018
Worked as an AFSP and CSP during my time at Schwab. Went through training, multiple licensing exams, then eventually picked up additional responsibilities like handling fraud claims, ID theft, and banking systems.

Management was fine, at first, then we went through several manager changes in the first year. Had 6 in total in just under two years. Directors were always competent and helpful, but changed frequently.

Corporate culture is conservative, steady, and client-focused. Very nice people overall to work with. Very few colleagues I didn't get along with. People are pleasant. Young, but pleasant.

Work is hard. To make a competitive salary, you will need to work endless overtime. Period. You will live on the phones, with 10 hour shifts 4 times per week. Clients are friendly enough, but the demanding nature of the work can be overwhelming for some.

Enjoyable parts of the job included, getting little perks like free food truck lunches and team outings. Company does track your progress and leads, which is great come performance review and bonus time.

My main issue with Schwab is the low starting pay and the promises of advancement that never materialized. Knew multiple people with Series 7, 66 or 63, 9, and 10 who were still on phones, waiting for a position to open up.
Pros
Free food truck lunches, bonuses, overtime opportunities
Cons
Short lunches, short breaks, work life balance, advancement is weak
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Slow and Confusing
Bank Tech (Current Employee) –  Phoenix, AZFebruary 7, 2018
No one really knows what's happening or whats going to happen in any of the companies under the CS&Co umbrella. They havent figure out Agile, Federation of Tools, Data security or architecture, or that everyone should be using the same project management style on the same project. This compnay has more VPs and directors then employees. They are so behind in technology its laughable.
Pros
Money, Work Life
Cons
Management, Technology, Communication
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Productive, collaborative, and relaxed work environement
Enhanced Due Diligence Analyst (Former Employee) –  Lone Tree, COFebruary 7, 2018
Everyone was welcoming and encouraging even though my teammates and I were on a temporary job. I was given my own work space and it was the largest office I've ever been assigned for any position and this was for a temporary role. IT was very helpful.
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Fast paced with lots of learning opportunities
Associate Financial Representative (Former Employee) –  Denver, COFebruary 7, 2018
Very fast-paced environment but they do the best they can to make you happy. Great environment, team-oriented, and the least competitive you could as from a financial service institution. As long as you can keep up with the pace it is a wonderful job!
Pros
Learning opportunities, team building, 4/10s
Cons
Stressful
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Overall a good company if you bond with a few select individuals.
Portfolio Services Associate (Former Employee) –  Raleigh, NCFebruary 7, 2018
Daily deadlines and coordinated client support among team members.

Database management, troubleshooting, problem resolution, process transaction activities, report management, billing statement creation, and utilization of software tools.

Team Management and Senior Management was supportive but not at the Middle Management level.

Generally friendly overall but not always among individual team members, at times very gossipy.

Minimal to Moderate training and support. Encouraged Team building & learning activities but shared knowledge not always consistent for everyone.

No clear path to advancement and poor performance monitoring tools.

Managing competing deadlines for multiple clients.

Providing client support and learning new software skills.
Pros
Good Healthcare Benefits, 401K, & Quarterly Bonuses, breaks, flexible lunch hours, & work from home option.
Cons
Need formal on-going continuous training, well defined job roles, a lot of knowledge base how to's out of date, & utilize team building exercises on a regular basis to promote work cohesion & effectiveness.
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Underpaid
Vice President/ Financial Consultant (Current Employee) –  Chestnut Hill, MAFebruary 6, 2018
Financial Consultants are underpaid, have taken 3 paycuts in the last 4 years and seem to be the part of the company that gets the worst reputation regardless of success.

Management doesn't heard the voice of the consultant, just what seems to come off a spreadsheet with numbers on it. successful consultants can make a ton of money, but often will move into management roles to avoid the pitfalls of a fluctuating month to month salary.
Pros
Good co workers
Cons
Not much advancement opportunity
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Professional and resourceful
Customer Service Representative (Former Employee) –  New York, NYFebruary 6, 2018
Being in customer service/operations can have its moments. Whenever we had an issue of any kind with accounts, Schwab was always very quick to help and provide answers. They made my job easier and I know that clients appreciate the urgency. I know working at The Retirement Group means the clients always comes first which makes it all the more sensible they choose Schwab.
Pros
Always helpful, always professional, always supportive
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good place to learn the industry
Front End Load Fund Specialist (Former Employee) –  Indianapolis, INFebruary 5, 2018
Schwab is a good place to learn about the financial services industry. They are phone driven in communication with a branch network to support client needs.
Pros
Good people
Cons
Poor Management training
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Productive and Fun
Manager Stock Plan Services (Current Employee) –  Lone Tree, COFebruary 4, 2018
Schwab is a great and supportive place to work. Great culture, which supports hard work and a team environment where each is rewarded. Great advancement opportunities.
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Great Place and Great Company To work For
Mail Sorter (Former Employee) –  Coppell, TXFebruary 4, 2018
Excellent benefits, learning and just all around great job and company. Learned 401k how to work as a team and how to move as a fast pace along with great pay for the job
Pros
Long Lunch, Benefits are great
Cons
none
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Great place to learn a lot and make an impact
VP - Financial Consultant (Current Employee) –  Austin, TXFebruary 3, 2018
Schwab has so many different paths for career development, and most areas are very responsive to furthering career growth and progression. Lots of support and they are very focused on building a diverse pool of talent.
Pros
Financial literacy for employees
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Great Company
Resolution Manager for Client Advocacy Team (Current Employee) –  Phoenix, AZFebruary 2, 2018
I really enjoyed working for Schwab. Excellent culture, very collaborative. You will receive a lot of support from your team and business partners across the firm. Management is really focused on having you progress within the company. Very competent coworkers. It was a high-stress environment as I worked in the department that responds to all written complaints and verbal grievances.
Pros
Excellent benefits, 15% discount in Employee Stock Purchase Program, Competent Coworkers, Great Leadership from Field Management to CEO
Cons
High Stress, "Mandatory Overtime" during tax season, understaffed customer service which generated a lot of complaints
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Typical Brokers (not experts)
Senior Financial Consultant/Vice President (Former Employee) –  Los Gatos, CAFebruary 2, 2018
To work at a company for a decade and then be moved out was the situation. I always trusted companies, NO more! Watch out for this one, seems good from commercials, but their products are sub par and they have no integrity.
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Overall rating

4.1
Based on 768 reviews
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4.0Work/Life Balance
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