The people are the best thing at Schwab, infrastructure, culture, politics not so much
Trader (Former Employee) – Austin, TX – February 10, 2019
Overall, a great place to learn and get experience, but you have to navigate the extensive back stabbing and office politics that are prevalent throughout the corporation. They excel at tag lines, but it's a slog if you are in customer facing role.
Decent pay, extremely high turn over, and there is a reason for that.
At Schwab you WILL be thrown under the bus at a moment's notice, will NOT have support of even your direct manager and if in a customer facing role will have to endure the relentless abuse from clients AND upper management daily. Manager meetings around bonus time are spent not advocating for extending the bonus pool but finding ways to whittle down how much a "team member" can receive vs. another and how much needs to be adjusted to achieve a number so that management can receive their target bonus amount.
Management, politics, infrastructure (computers, software, etc.)