Charlotte Metro Federal Credit Union Employee Reviews

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3.0
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So much potential
Member Service Advisor (Current Employee) –  Rock Hill, SCJanuary 31, 2019
Could be one of the best destinations for people getting into the financial world. Unfortunately upper management is all numbers based and have zero understanding of the operations side of banking. So much potential but fear it will never change.
Pros
Great hours and co workers
Cons
Afraid to pay
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5.0
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Fun work place
Bank Teller I (Former Employee) –  Charlotte, NCFebruary 12, 2018
I enjoyed working for CMCU, I learned a lot from my experience there. Everyone I worked with was kind and take time to help me during my training. The management was friendly and they took time to get to know me individually.
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5.0
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Hard work pays off!
Online Account Manager (Former Employee) –  Charlotte, NCJuly 16, 2016
I started off as a call center rep and was able to advance quickly within the company. Hard work does not go unnoticed. Even though I ended up leaving the company, I appreciate the many opportunities and education I received from Charlotte Metro. The benefits were amazing and the pay was really good for me at that time in my life. If you don't work hard, don't expect to be rewarded and given advancement opportunities!
Pros
Family oriented, benefits, good pay, advancement opportunites, good hours, Pto
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1.0
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Management is terrible
Teller (Former Employee) –  Charlotte, NCJune 16, 2016
Did not enjoy working at this company. There are so many people being fired or quitting that it seems like no one is there to really train you on your position. They just sort of throw you into it and then get mad when you don't meet expectations. The managers all sit in their offices and don't help with members at all. They're always worried about what they need to do to keep upper management happy.
Pros
The social committee does a nice job making you feel welcome
Cons
The management is a joke
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5.0
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Great Company
Training Specialist (Former Employee) –  Charlotte, NCJune 8, 2015
The company is a close knit group and works hard to provide for their members. They are innovative in the way they seek new members without compromising the credit union.
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4.0
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Good atmosphere, great people
Call Center Representative (Current Employee) –  Charlotte, NCNovember 26, 2013
In the typical day I am on the phones answering and providing the best customer service I can to our members.
I have learned how to handle members issues in a timely manner with tact and professionalism even if members are not cooperative.
My co-workers are great, and it is a good atmosphere
The hardest part of this job is being stationary for 8 hours a day on the phones.
The most enjoyable part is being able to help members solve issues and make their lives easier through providing the best service and valuing our members first.
Pros
Great atmosphere
Cons
stationary for 8 hours with minimal interaction with other people.
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Overall rating

3.7
Based on 7 reviews
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Ratings by category

4.1Work/Life Balance
3.1Compensation/Benefits
3.9Job Security/Advancement
3.3Management
3.7Culture

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