Charter One Bank, N.A. Employee Reviews

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would not work there again

Sales Assistant RBS Citizens (Former Employee) – Farmington Hills, MI – March 21, 2018

The support from operations was very slow and the loans took too long to close. we lost many clients due to the time frame from application to closing

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good bank

Personal Banker (Former Employee) – Chicago, IL – April 22, 2017

Good workplace culture and training provided to all employees. I don't have any other additional comments for this company. No additional comments for the bank.

Pros

good bank

Cons

none

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Fantastic Place to work

Assistant Vice President (Former Employee) – Boardman, OH – April 19, 2017

Regional Bank that was in Trumbull, Mahoning, Summit and Portage County. Excellent lending and deposit gathering bank. Strong Consumer products and pricing

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Bank sold to Citizens Financial/Royal Bank of Scotland

CRE - Senior Portfolio Manager IV (Former Employee) – Cleveland, OH – April 17, 2017

Formative years of commercial credit. Bank hit hard by parent (RBS) overreaching prior to recession. Commercial Real estate group dismantled after I left.

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Great place to work

Bank Teller (Former Employee) – Eau Claire, WI – March 26, 2017

Charter Bank is a wonderful company to work for. They care for their employees and the customers they are serving. Everybody is always in a great mood and they compensate well as an employer.

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Excellent opportunities for growth and education in the financial field.

Assistant Branch Manager (Former Employee) – Mayfield Hts, OH – March 22, 2017

Great atmosphere for learning. Plentiful opportunities for advancement. Staff is engaging and helpful. Excellent banking, lending, and financial planning products and services offered.

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Great place to work

Assistant Branch Manager (Former Employee) – Indianapolis, IN – March 20, 2017

charter one Bank is a great place to work, appreciate work/life balance, company culture is good, compensation is competitive against market average, learn a lot

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No longer in buisiness was bought

Treasury Management Sales Support (Former Employee) – Cleveland, OH – March 18, 2017

Worked with spreadsheets daily and projects. Learned a lot about agricultural products. Management was great. Culture very laid back and nice. Trying to get more work. Enjoyable was the different thing is worked on and learned.

Pros

full-time

Cons

was bought

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Teller

Teller (Former Employee) – Chicago, IL – March 10, 2017

The day to day of this job is pretty much typical of any Bank. As a teller i made deposits and recommended new accounts to those who where qualified for new accounts.

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great bank

Senior Teller (Former Employee) – Ohio – March 3, 2017

this is now called citizens bank . working there was a satisfying experience. I met wonderful people there and lifelong friendships . The bank itself is closed now in Middlefield.

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Typical back ofice banking operations

Commercial Loan Documentation Analyst II (Former Employee) – Cleveland, OH – February 16, 2017

This position was a typical commercial loan document analyst. Reviewing commercial loan files post-closing for accuracy and deficiencies. The position was rather mundane.

Pros

Decent pay and job stability

Cons

n/a

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Adverage

Personal Banker (Former Employee) – Farmington Hills, MI – February 9, 2017

Great opportunity to start off job experience, little room for growth. Success is not always recognized or appreciated. Overall company could do more for employees. It's not all bad , there are just a few things that can be done better

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One of the best companies that I ever worked for!

Co-Manager (Former Employee) – Canal Winchester, OH – December 16, 2016

It was not only a career, but I truly enjoyed working for this company! The friendly fast pace environment was perfect to make work not only challenging but fun! Great compensation with bonuses. Salary was less than other banks; however, they certainly made up for it in bonus, if you are willing to give it your best! (Only good things to say about this company.) I would still work there if they didn't close all of the branches here in town.

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Great place to work, learn and grow.

Senior Vice President of Retail Sales Banking (Former Employee) – Dundee – November 16, 2016

Very professional working environment!

Management is great.

Great place to learn and grow your skills.

Good performance gets recognized with bonuses & opportunities!

Great locations for upward or lateral movement.

Pros

Management and benefits.

Cons

None!

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Best job ever!

Credit Analyst II (Former Employee) – Cleveland, OH – November 9, 2016

I loved the work environment, great pay, family oriented, flexible work arrangement, family life balance. Professional environment excellent customer service. Customer satisfaction at it's finest!

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Fun and adventurous place

Consumer Trainer & Educational Facilitator (Former Employee) – Rochester, NY – August 11, 2016

Charter One bank was a great place to work. The corporate "big wigs" were down to earth and really kept their head in the game of business and profit. Employees were treated with kindness. We had wonderful team building outings and care and respect for each other's personal lives.

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Charter One

Assistant Manager (Former Employee) – Middlefield, OH – August 10, 2016

Charter One Bank was overall a very good company to work for. I was the Assistant Manager and ran a team of 4 ladies, I made sure that we were complying with regs for audits, and I ran the team to their full potential

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not customer friendly environment from asthetics

Loan Officer (Former Employee) – Plymouth, MI – July 19, 2016

not customer friendly environment from asthetics

every office was boiler plate and didnt feel warm

no concept of culture of team work

Pros

key worked

Cons

n/a

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Lack of direction

Financial Consultant (Former Employee) – Saint Clair Shores, MI – July 16, 2016

Lack of clear direction and tons of politics. Very little room for advancement and technology is very dated. If you aren't part of the in crowd your room for growth is minimal

Pros

Nothing

Cons

Technology and Culture

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Good Local Bank

Branch Manager / Assistant Vice President (Former Employee) – Albuquerque, NM – July 11, 2016

As far as local banks go - this was a great one to work for in the local market. It is unfortunate that they no longer exist. Not much more to say.

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Bank Teller/Bookkeeper

Teller/Bookkeeper (Former Employee) – Corpus Christi, TX – May 31, 2016

I valued my time working for Charter Bank. I learned professionalism and acquired skills that have benefited my subsequent career goals. I learned the values of commitment and loyalty. My supervisors lead with grace and knowledge which they implemented in my person. I took pride working with customers and providing them with a sense of trust for the organization.

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