Healthcare Professional (Current Employee) – Providence, RI – March 6, 2019
Unskilled staff, unskilled management. This is a death trap waiting to happen. Favoritism, Managers fail so miserably at their jobs you wonder how they ever became management until you realize the company has no talent so they fill with anyone. No HR department that can answer even basic HR questions. Same process they were given the job, not earned it through education or experience. Bullying is encouraged and celebrated. If we are fighting we can’t see how inefficient the management roles are.
Administrative Assistant (Former Employee) – Providence, RI – January 15, 2019
This place is insane, the staff is treated poorly and some of these physicians are out of control. HR might as well not exist because nothing is ever accomplished. You go to HR with a concern or issue and they sweep under the rug everything to protect themselves. Doctors get away with misconduct behavior because they bring in the "money". No other hospital would ever put up with this type of abuse, specially coming from physicians. I have never been so disrespected at a workplace!
Social Worker (Former Employee) – Providence, RI – January 12, 2019
There is absolutely no respect for social workers! There is grotesque insufficiency in training; management will throw you to the wolf den and you are left hoping you do not get mauled. There is no adequate supervision, management of all social workers is stationed at another hospital and most of the time too busy to speak to the team, with the exception of weekly phone conferences which management refers to as “supervision”, which instead of having clinical case presentations or speaking about significant issues that arise in social work practice (i.e. countertransference, transference, burn out, etc..), are comprised of management adding blanketed statements that no one is able to understand, or better yet, patients who have had longer lengths of stay than your average patient and have exceeded their insurance coverage. There are no opportunities for professional development or personal growth; social workers endlessly advocate for the opportunity to have just half a day to attend conferences to meet nationwide required CE’s. LCSWs, you are out of luck— there are no opportunities to work toward your LICSW. To no avail, social workers before you have fought for that opportunity. As far as discharge planning, social workers are harassed by management with unrealistic expectations of discharging difficult to place patients, whom long before their admission into inpatient level of care have burned bridges with other providers and although management is aware that the placement of these patients is nearly impossible, whether it be a group home or IMH, and under the responsibilitymore... of the state, hospital social workers have to everyday call the state to see if there have been changes within a 24 hour timeframe. Funny thing is, when you provide an update to management, they are always ahead of you, so really, there is no point of calling the state. If you are looking for an opportunity to welcome misery into your life, I encourage you to apply, otherwise, if you have respect for yourself or your respective discipline, as aforementioned— STAY AWAY!!less
Anonymous (Current Employee) – Somewhere – September 12, 2018
Management is clueless if not downright stupid Between the ridiculous and unmeetable expectations of time alotted per patient care and over booking , theres no regard for patients only profits. A rough shod assembly line . Management bullies and disregards legitimate suggestions from staff that would make for a more efficient workflow. Human resources listens then completely disregards employees gripes. Working here wont even allow you a restful weekend away from the confision and chaos, youll be dreading monday with a stomacj full of anxiety
Bullying. Low iq management high stress work environment
poor management! They don’t care about their staff!
Anonymous (Former Employee) – Anonymous – August 20, 2018
The management is woefully under trained and not good at what they do. They expect you to rush and push patients through to the detriment of good care. It is impossible to give good care if you are rushed and not given appropriate time. Poor communication between staff members and way too many people working there for the current management to handle properly.
The most enjoyable part of my job is being of service to our patients
Medical Assistant/ secretary (Current Employee) – Providence, RI – August 19, 2018
I have worked for Charter care for 4 yrs, in that time I have learned their are many types of management. That means your needed to be versatile in many skills. That is both a challenge and an opportunity at the same time.
Dead end jobs, comcerned about fillong beds over appropeiate pt care
Nursing RN (Former Employee) – North Providence – August 15, 2018
In the 3 years I had worked there there have been 3 medical directors, the unit staff has turned over 3 times and the new crew is already looking for jobs elsewhere. Focus is profit not pt care or staff satisfaction. No room for advancement, no job security, people and their job titles literally disappear over night. It is all about the money not patient care. Staff satisfaction is not even an afterthought. Positive reviews are suspect, probably planted by administration which is not honest or to be trusted.
Some coworkers are supportive, though they themselves are overwhelmed
Poor pay, no advancement, no support from administration, no supervision, staffing is unsafe at times, multiple staff assaults by pts due to this
Challenging work, which was good, but the work culture was terrible
Administrative Assistant (Former Employee) – Providence, RI – July 29, 2018
Don't consider working here if you dislike being bullied daily, not listened to, not supported when your work load is too large and not being helped by management or H.R. when you bring harassment to their attention, they'd rather just ignore it. There are many good people who work with Chartercare, but the abusive ones overshadow them ten fold. The training was terrible and the coworkers never want to help you, instead set you up to fail. DO NOT WORK HERE.
Environmental Services (Current Employee) – Providence, RI – May 22, 2018
Please do not come here if you k ow you have wha it takes to be better at something you love to do, you will get bullied and harassed daily and belittled by staff.. this is the worst job I’ve had so far
No communication to staff. No staff meetings, no raises, no rotations as the job was explained to be with all that were hired.
RN (Former Employee) – Providence, RI – March 9, 2018
Favoritism, 32 hours full time opens the door to those staff to do favors and pick up extra time. Those that were already 40 hours could not be the “savior” and pick up that extra shift. RNs working in a crital Care area and unable to perform crustal Care nursing care. Dirty, dusty, but the floors are super waxed every other week. Private Health care information left out on open desk, unattended fax machine. PHC information left out on desk where public has access to. No one doing chart audits in IR, Endo, OR and PACU. DOCUMENTATION in great need for improvement if anyone cared to check. Joint Commination and Rai Health Dept. does not do a deep dive and walks around with management and elect people No one checks a wristband?? Meds left out on Omni cell after everyone has gone home. Who is paying for that medication? Bed management and staffing done when the crisis is underway. No planning ahead by looking at OR admissions for the week. Staff burnt out and leaving. I could go on and on after working at a Magnet Hospital in the same city the only recommendation I can say is please do not go there to work. Benifits, money, call pay the worst and lowest in the State of Rhode Island.
Staff in the trenches are so nice!
Benefits, low pay with no raise in 2 years, lowest call pay in state. NO COMMUNICATION AMONG MANAGEMENT TO STAFF. WEIRD!!
Registered nurse (Former Employee) – Providence, RI – January 27, 2018
With all the recent glowing reviews (5) posted about this homecare in the past month, I suspect management is trying to manipulate there low ratings. You are worked hard, treated with minimal respect, and cannot get guidance from those above. Not a nice place to work.
RN Home Health Nurse (Current Employee) – Providence, RI – January 17, 2018
Having worked at many other healthcare facilities throughout the state, I find Chartercare Homecare the best. People are very kind. Pay is good and competitive. Although it is fast paced, assignments are mostly fair. I plan to retire here, one day.