CharterCare Health Partners Employee Reviews

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Clueless management and scheduling
Anonymous (Current Employee) –  SomewhereSeptember 12, 2018
Management is clueless if not downright stupid
Between the ridiculous and unmeetable expectations of time alotted per patient care and over booking , theres no regard for patients only profits. A rough shod assembly line . Management bullies and disregards legitimate suggestions from staff that would make for a more efficient workflow. Human resources listens then completely disregards employees gripes.
Working here wont even allow you a restful weekend away from the confision and chaos, youll be dreading monday with a stomacj full of anxiety
Pros
None
Cons
Bullying. Low iq management high stress work environment
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Poor Management/Lack of Job Security
Other (Former Employee) –  Providence, RIAugust 28, 2018
Poor Senior Management. Lack of caring about employees. Terrible benefits. Frequent staff layoffs. No communication amongst management and employees.
Pros
None
Cons
Low pay, employees treated unfairly
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2.0
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poor management! They don’t care about their staff!
Anonymous (Former Employee) –  AnonymousAugust 20, 2018
The management is woefully under trained and not good at what they do. They expect you to rush and push patients through to the detriment of good care. It is impossible to give good care if you are rushed and not given appropriate time.
Poor communication between staff members and way too many people working there for the current management to handle properly.
Pros
not many
Cons
Poor communication and management
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3.0
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The most enjoyable part of my job is being of service to our patients
Medical Assistant/ secretary (Current Employee) –  Providence, RIAugust 19, 2018
I have worked for Charter care for 4 yrs, in that time I have learned their are many types of management. That means your needed to be versatile in many skills. That is both a challenge and an opportunity at the same time.
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Unwise and short sighted organization
Clinical and Ancillary Recruiter (Former Employee) –  Providence, RIAugust 18, 2018
Unwise, unkind, and short sighted organization, where small-town culture rules the day and the decision-making process.
The typical Rhode Island mentality is felt everywhere.
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1.0
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Dead end jobs, comcerned about fillong beds over appropeiate pt care
Nursing RN (Former Employee) –  North ProvidenceAugust 15, 2018
In the 3 years I had worked there there have been 3 medical directors, the unit staff has turned over 3 times and the new crew is already looking for jobs elsewhere.
Focus is profit not pt care or staff satisfaction. No room for advancement, no job security, people and their job titles literally disappear over night.
It is all about the money not patient care. Staff satisfaction is not even an afterthought.
Positive reviews are suspect, probably planted by administration which is not honest or to be trusted.
Pros
Some coworkers are supportive, though they themselves are overwhelmed
Cons
Poor pay, no advancement, no support from administration, no supervision, staffing is unsafe at times, multiple staff assaults by pts due to this
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Challenging work, which was good, but the work culture was terrible
Administrative Assistant (Former Employee) –  Providence, RIJuly 29, 2018
Don't consider working here if you dislike being bullied daily, not listened to, not supported when your work load is too large and not being helped by management or H.R. when you bring harassment to their attention, they'd rather just ignore it. There are many good people who work with Chartercare, but the abusive ones overshadow them ten fold. The training was terrible and the coworkers never want to help you, instead set you up to fail. DO NOT WORK HERE.
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Horrible
Environmental Services (Current Employee) –  Providence, RIMay 22, 2018
Please do not come here if you k ow you have wha it takes to be better at something you love to do, you will get bullied and harassed daily and belittled by staff.. this is the worst job I’ve had so far
Pros
None
Cons
Everything
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5.0
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Great Company
Access Center Specialist (Current Employee) –  Providence, RIMay 2, 2018
This is a great company with amazing benefits, the positive is there is enough work to allow overtime as well but the negative would be we need more staffing in some areas to help get ahead. The hiring process takes a while but it’s a good place to work.
Pros
Great company
Cons
Short staffed
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3.0
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Fatima Hospital
Milieu Therapist (Former Employee) –  Providence, RIApril 24, 2018
The benefits could be a lot better, but overall a nice place to work at. A typical day there was very busy, but I enjoyed being busy which may the time fly by.
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No communication to staff. No staff meetings, no raises, no rotations as the job was explained to be with all that were hired.
RN (Former Employee) –  Providence, RIMarch 9, 2018
Favoritism, 32 hours full time opens the door to those staff to do favors and pick up extra time. Those that were already 40 hours could not be the “savior” and pick up that extra shift. RNs working in a crital Care area and unable to perform crustal Care nursing care.
Dirty, dusty, but the floors are super waxed every other week.
Private Health care information left out on open desk, unattended fax machine. PHC information left out on desk where public has access to.
No one doing chart audits in IR, Endo, OR and PACU. DOCUMENTATION in great need for improvement if anyone cared to check.
Joint Commination and Rai Health Dept. does not do a deep dive and walks around with management and elect people
No one checks a wristband??
Meds left out on Omni cell after everyone has gone home. Who is paying for that medication?
Bed management and staffing done when the crisis is underway. No planning ahead by looking at OR admissions for the week.
Staff burnt out and leaving.
I could go on and on after working at a Magnet Hospital in the same city the only recommendation I can say is please do not go there to work.
Benifits, money, call pay the worst and lowest in the State of Rhode Island.
Pros
Staff in the trenches are so nice!
Cons
Benefits, low pay with no raise in 2 years, lowest call pay in state. NO COMMUNICATION AMONG MANAGEMENT TO STAFF. WEIRD!!
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Terrible msnagement
Team Member (Former Employee) –  RiFebruary 15, 2018
Terrible place. Poor managements difficult patients no support and crazy in safe schedule. WOULD definitely not recommend this place to any friend of mine.
Pros
Health insurance
Cons
Terrible management
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Not a good employer
Registered nurse (Former Employee) –  Providence, RIJanuary 27, 2018
With all the recent glowing reviews (5) posted about this homecare in the past month, I suspect management is trying to manipulate there low ratings.
You are worked hard, treated with minimal respect, and cannot get guidance from those above. Not a nice place to work.
Cons
Employees are not valued
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5.0
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Home Care Division is great!
RN Home Health Nurse (Current Employee) –  Providence, RIJanuary 17, 2018
Having worked at many other healthcare facilities throughout the state, I find Chartercare Homecare the best. People are very kind. Pay is good and competitive. Although it is fast paced, assignments are mostly fair. I plan to retire here, one day.
Pros
Team concept/collaboration, flexibility.
Cons
Some days are difficult due to call-ins.
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5.0
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Fast paced organization prepared for the future
CONFIDENTIAL (Current Employee) –  Providence, RIJanuary 2, 2018
Every job has it's ups and downs. To work here you need to be smart and move at a fast pace to be successful. If you are successful, there are lots of opportunities for growth and promotion.
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5.0
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Great place to work!
RN Home Health (Current Employee) –  Providence, RIDecember 29, 2017
Supportive and positive work environment. Prospect medical is always looking to be sure employees are compensated correctly as compare to the current marketing and reevaluates that frequently and adjusts salaries accordingly, not just annually!
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5.0
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Family oriented
Clinical staff (Current Employee) –  Providence, RIDecember 25, 2017
I have worked at many home care agencies but have not worked for one til now that puts the patient first. This is done by the staff who work hard every day to meet the needs of a complex medical population. Management is supportive. Colleagues care about you. Benefits good. I hope to work for this company for many more years to come.
Pros
Supportive, ethical home care staff
Cons
Ever changing Medicare requirements
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5.0
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The Best Job I’ve had
Home Care Nurse (Current Employee) –  Providence, RIDecember 24, 2017
I am a home care nurse who has worked in this field for over 20 years and have worked at all of the larger home care companies in RI and southern MA. I left them all, most recently last winter due to poor work environments and was greatly relieved that there is still one Home care in RI that provides phenomenal care and the management is extremely supportive of the staff. I would highly recommend this company to any nurse looking to work in a job that they will truly love.
Pros
Supportive management, excellent benefits and wages
Cons
None
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If you want to be bullied, this is the place!
OR Nurse (Former Employee) –  Rhode IslandNovember 27, 2017
Short staffed. Managers who have friends/very clicky! Worked like a dog. Late breaks, late lunch if any. Required to stay late with no warning. Day starts at 7am and your working in an environment that you would tell your children to stay away from.
Workplace culture is very clicky. Horrible managers. If they don't like you, you will be forced out. Human resources cover themselves so be warned. Worse place I have ever worked.
The only good part is being a direct care advocate and being there for the patients because the old adage of "The Patient Comes First" NO LONGER EXISTS HERE!! CHarter Care is about MONEY!!!! Bottom line! It is frightening. Run.... as fast as you can.
Pros
None
Cons
Everything
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Look somewhere else!
Medical Secretary (Former Employee) –  Rhode IslandAugust 14, 2017
Management is horrible and they'll take advantage of you until you had enough and quit. Job security is horrible, unless you brown nose you won't get ahead. You get promised a lot of things but nothing ever changes. Seriously apply somewhere else, I'm sure there are good people working for this company but from my experience everyone is cut throat & it's more about money than patient care.
Pros
Good pay
Cons
Management, unprofessionalism
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Overall rating

2.1
Based on 31 reviews
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2.4Compensation/Benefits
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1.9Management
2.0Culture

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