Questions and Answers about ChartFast

Here's what people have asked and answered about working for and interviewing at ChartFast.

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If you were in charge, what would you do to make ChartFast a better place to work?

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The first thing I would do is train each employee on payroll the correct way to process request and the second thing I would do is train every new employee properly not just a day or 2 and assume they will know the rest and get mad at them when the things I didn’t teach them were not being done

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Answered - Senior ROI Specialist-MRR (Former Employee) - Lawrenceville, GA 30044

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Create a flow-chart of management, phone numbers, e-mail addresses for contact issues and questions. I would have resources available for training and protocol to aid staff and create a better work environment. There would be a 3-4 step process to determine discipline or assess the strength/weakness of the employee performance. There would be a period of training to allow for improvements. I would also communicate with the company that hired our services to explain the training time frame. If the person onsite couldn't explain an issue to the customer, I would expect the lead or manager to support the employee and help out where they could to achieve some type of common solution.

Answered - ROI Specialist (Former Employee) - Lawrenceville, GA

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