Working at Chase
Starting your career at Chase means gaining important skills and experiences to set you up for future success. With 18 businesses, we offer the opportunity to take on meaningful work, learn new skills, and develop lasting relationships. Our internships and graduate programs will introduce you to consumer banking, giving you the chance to continuously innovate, learn and make a positive impact for our clients, customers and communities. Featured Job: Call Center Specialist Customer Service is at the center of everything we do at Chase, and we empower our Customer Service professionals to do all they can to make the banking experience better for our customers. As a Call Center Specialist at Chase, you’ll be at the forefront of delivering an exceptional customer experience, and play a vital role in ensuring customer satisfaction. Our Call Center team assesses needs, creates unique solutions and resolves concerns with the goal of exceeding each customer's expectations, no matter how large or small the request. Explore our Call Center opportunities today!
At Chase, we want to be the easiest bank for customers to do business with. Today, across the firm, we invest $12 billion a year in technology alone. This shows our dedication to a key mission – building and enhancing our technology to better serve our customers. Our team of innovative designers, programmers and technologists are delivering impactful technology solutions across digital and mobile, cloud, payments, fintech and more to transform the way our customers make the most of their money.
Diversity & Inclusion
We are constantly working to drive a diverse and inclusive culture for our employees and our business. Everything has to start at home – leaving no stone unturned, we’re looking at our diverse recruiting practices, training, our products and services, and supplier diversity. Always aiming to do better, we are working across the firm to strengthen our inclusive environment where our employees, customers and partners feel welcomed and valued in the communities where we do business. We’re proud of the culture we’ve created. And we’re continually investing in new ways to develop all of our people to enable them to grow and succeed throughout their careers. Read more about our talent and how we support our employees here at https://www.jpmorganchase.com/about/people-culture.
At the heart of Chase is our branches, where we serve 62 million U.S. households. With over 5,000 branches across the country, we are proud to provide so many communities with expert financial advice and innovative products and services. Last year, we announced plans to open up to 400 new branches in new U.S. markets over the next five years.
We know that when communities do well, our company does well. At JPMorgan Chase, we are investing in our customers, employees and communities around the world to break down barriers to opportunity and create an economy that works for more people: https://www.jpmorganchase.com/impact/people We are committed to advancing four universal pillars of opportunity: jobs and skills, small business expansion, neighborhood revitalization and financial health. Read about Our Model for Impact here: https://www.jpmorganchase.com/impact/our-approach People are our most important asset. The long–term growth and success of JPMorgan Chase depends on our ability to attract and retain our employees. Find out how we're expanding opportunity for people in our company and our communities: https://www.jpmorganchase.com/impact/people Harnessing our expertise in business, policy and philanthropy, we are committing $30 billion over the next five years to drive an inclusive recovery, support employees and break down barriers of systemic racism in Black and Latinx communities. Find out how we're advancing racial equity with our Path Forward: https://www.jpmorganchase.com/impact/path-forward
At Chase, we believe in rewarding our employees. Our benefits are designed to help you be the best you can be at work- both professionally and personally. Here are some of the benefits we offer employees: * Healthcare and insurance * Wellness programs * Maternity and paternity leave * Adoption assistance * Retirement and pension plans * Paid time-off * Tuition assistance * Access to arts and entertainment programs