Happiness rating is 63 out of 100
3.8 out of 5 stars.
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Interviews at Chase

Here’s what others thought about the interview process at Chase.

Interview experience

Based on 773 interviews

Interview difficulty

Based on 771 interviews

Interview process length

Based on 729 interviews
About a week

Interview process at Chase

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 5.

Interview process length
About a week
About two weeks
About a day or two
About a month
More than one month
Most reported steps
On-site interview
Background check
Phone call/screening
Drug test
Problem solving exercises
Least reported steps
Take-home/sample work
They have no interview

What candidates say about the interview process at Chase

  • It’s pretty quick. I think I had 2 interviews before I was formally job offered. They have lots of turnover so they need to fill those seats fast. People quit a lot.
    Shared on April 28, 2021
  • They want to see your personality, bubbly and extroverted with customer service experience
    Shared on January 4, 2021 - Associate Banker - Kendall, FL
  • Fast and easy and the response right away
    Shared on November 24, 2020 - Mortgage Processor II - Phoenix, AZ
Read more about the interview process at Chase

Interview questions at Chase

Commonly asked questions, as reported by candidates

  • Tell me about a time when,.
    Shared on October 20, 2021 - MLO - Milwaukee, WI
  • First you must let the customer know you are there to help, listen carefully to understand what the real issue and address it with a positive attitude.
    Shared on March 19, 2021
  • Tell me about a time when you went above and beyond for a customer
    Shared on March 18, 2021 - Branch Manager - Houston, TX

Interview tips at Chase

Dress code for the interview
  • Formal (business suit)53%
  • Business casual (e.g. dress slacks)46%
  • Casual (t-shirt and jeans)1%
  • They didn’t have a dress code0%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at Chase

  • Have banking and call center experience
    Shared on July 5, 2021 - Sr. Specialist II - Florida
  • Be yourself
    Shared on December 11, 2019 - Relationship Banker II - Bellingham
  • I would tell them to dress nice and go in the interview with a lot of confidence. Make eye contact and be engaged to the person interviewing you.
    Shared on November 18, 2019

The first interview at Chase

How candidates got an interview
  • Employee referral26%
  • Other online job site20%
  • Recruiter contacted me17%
  • Through Indeed14%
  • Other9%

How candidates received their first interview at Chase

  • First they do a HireVue virtual interview, then an in-branch interview
    Shared on January 28, 2020 - ASSOCIATE BANKER - TELLER - Wantage, NJ
  • A recruiter picked up my resume off of
    Shared on December 20, 2019 - TREASURY MANAGEMENT SALES ASSOCIATE - Chicago, IL
  • Resume interview
    Shared on May 27, 2019 - Assistant Treasurer - New York, NY

Common questions about interview at Chase

Answered by current and former employees at Chase

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