Good place to work.,Provides flexible work schedule and daily lunches. and Caring office and management staff
PBX appointment scheduler (Current Employee) – Chattanooga, TN – July 19, 2015
Chattanooga Family Practice has a work friendly environment. The management has a very firm grasp of the healthcare demand and need of patient as their first priority. As a PBX scheduler it is a challenging position to accommodate the patient with the provider that meet their appointment needs. Also helping them with needed information about insurance requirement and external information.
The most challenging part of this position is taking care of patient that are require immediate care because of sudden illness ., and the availability of their PCP ., patient don't often realize that Doctors also take vacation and have family emergency's arise., but it is my Job to accommodate them with appointment so that they can be seen and treated. I get the most pleasure when patient call back and thank me for helping them and for my patience.
Work Lunches are provider, annual uniforms, family friendly work environment
disrespectful people that call, inpatient and demanding people that talk to us as if we make the office or insurance policies