Chegg
Chegg Employee ReviewChegg Tutor Review - Tutors are Expendable !
Tutor (Former Employee) - India - June 20, 2019
I was a high rated tutor on Chegg with 326 likes and only 8 dislikes. Obviously, a lot of students preferred to stick with me throughout the semester and depended on me.
When I started working part-time as an online tutor back in 2017, the management was quite supportive and always had the tutor's back in case the student was harrassing or trying to shortchange the tutor.
But from early 2019 onwards, there has been a major change in attitude of the support team. It's like we are slaves of the students completing 100% of their assignments instead of helping them out with majority and letting them review the commented code and completing it themselves.
Otherwise, lessons are downvoted and it cannot be reversed in majority of the cases. Then a warning comes along saying "The student was overcharged for the assignment" and then next day...BOOM...your account which had a 97%+ approval rate gets deactivated.
Which is why I mentioned the word "expendable" in the title. They do not care about their own tutors and refuse to provide exact details as to why the account was deactivated. Also, the "three warnings and you're out" policy is just plain silly in my opinion.
We tutors are not six sigma professionals and our clients often are college students strapped for money and will hound, harass and threaten to downvote in case we refuse to complete their assignment and be their slave.
In such a scenario I would recommend the "three strikes for life" be at least changed to "three strikes a year".
Also, re-appealing your deactivation is useless. They will send a final -Â
Pros
Good Pay
Cons
Draconian Management, Tutors considered expendable, Low job security
Ratings by category
4.0Work/Life Balance
5.0Compensation/Benefits
1.0Job Security/Advancement
1.0Management
1.0Culture
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Tutor (Former Employee) - Austin, TX - April 12, 2021
If you're corporate, the company is probably pretty good. However, the people this company actually runs on, us lower folk, are horribly treated. Their tutors (while they had tutoring) are horribly underpaid, have actual work-life balance, no support, and are forced to work on a 1099 so that we have no actual workers rights, benefits, and get taxed at an insane rate. There were also several incidents where important changes had been made yet those most affected were never notified. Half of us weren't even notified that we'd lost our jobs when they suddenly shut down the tutoring department right before Christmas. Awful company.
Pros
Remote work
Cons
Everything else
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Tutor (Former Employee) - Pennsylvania - March 28, 2021
It’s a really good place to work. You can do it anytime time of the day. You also get to learn more about the subject you’re tutoring. Builds communication skills.
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Ask a question about working or interviewing at Chegg. Our community is ready to answer.Ask a QuestionOverall rating
3.9
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4
87
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34
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Ratings by category
4.0Work/Life Balance
3.6Compensation/Benefits
3.2Job Security/Advancement
3.6Management
3.8Culture
Women's ratings
3.3
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67%say women are treated fairly and equally to men
67%would recommend to other women
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