About Chewy

In Chewy Customer Service...

YOU BELONG: Chewy is a place where you can be your authentic self. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are empowered to bring their perspectives to deliver on our mission!

YOU CAN GROW: Our culture is for those who thrive on delivering results and becoming your best – no matter your role or location. Whether you are looking to go deep into your craft as a subject matter expert or expanding your skill set by moving around and trying something new, we have different tiers and tracks to help you navigate your career with Chewy.

YOU CAN MAKE A DIFFERENCE: You are encouraged to be curious, ask questions, bring ideas forward, and act like an owner in everything that you do. We empower Chewtopians to wow customers in the way they find best since all pet parents are unique.

YOU ARE SUPPORTED: At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements: our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission. When you join Chewy Customer Service, you will have ongoing training and development, resources, and opportunities to become your best.

YOU ARE REWARDED: Chewy has you covered when it comes to competitive wages, medical & dental insurance, and 401k. Of course, the biggest perk is the ability to work together with other smart, driven, and passionate Chewtopians who are making an impact each day.