Chicago Transit Authority Employee Reviews

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2.0
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Cta
SENIOR TALENT ACQUISITION SPECIALIST (Former Employee) –  Chicago, ILDecember 10, 2018
CTA is awesome in the sense that it serves the city of Chicago and the wonderful people in it. There are exceptionally talented people who work for the CTA and for the most part everyone is very friendly and easy to get along with. However too often people get bogged down by the red tape that happens with most government jobs. Unlike the private sector, sometimes you have to jump through hoops to get anything accomplished which can be difficult. If you work at headquarters, chances are there will be a flexible schedule which is enjoyable.
Pros
Flexible work schedules.
Cons
upper management
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3.0
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Productive competive
Bus Operator (CDL) (Former Employee) –  Chicago, ILNovember 28, 2018
Its a wonderfully flawed job. The employees are treated more like robots. Real life situations are expected to be handled like simulations and when there not its usual blamed on the employee. they do pay well and if your life has a lot of freedom you will be able to manage all of the demands of CTA.
Pros
Free bus pass
Cons
job security.
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5.0
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Good plsce to start a career
Bus Driver (Former Employee) –  Chicago, ILNovember 26, 2018
The Chicago Transit Authority has been good to me.The management was great. And the bus instructors who taught me how to drive were excellent.. Each and every work day I learned something new at the job. The most enjoyable part of the job was working with my co-workers smd meeting all types of people.. The hardest part of the job was retiring.
Pros
Promotion opportunities
Cons
Hard to turn down overtime.
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2.0
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Stressful and serious management issues.
BUS OPERATOR, CHICAGO TRANSIT AUTHORITY (Former Employee) –  Chicago, ILNovember 21, 2018
Years ago (many) this was the job to have, excellent benefits, and a great union. Now it's not the same and has been that way for sometime now. Their is a very noticeable disconnect between workers that work at headquarters and the workers out in the field.
Pros
Free rides
Cons
7.5 to 8 hr work day with a 3 to 4 hour lunch smh....
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3.0
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Legal Department
Torts Paralegal (Former Employee) –  Chicago, ILNovember 21, 2018
CTA is a good place to work for. I enjoyed the people I worked with; however, it is a very demanding and very stressful. The company as a whole is truly focused on safety and every employee working to improve that mission.
Pros
Offers discounts, and free transportation
Cons
No training program for new employees
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3.0
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Excellent pay
Bus Operator (Current Employee) –  Chicago, IL 60636November 20, 2018
A typical day at work is pulling out a bus and dealing with all walks of life. I enjoy meeting new people and greeting everyone with a smile, we are required to request the fare and to make sure I follow all the S.O.P's on the job.
Pros
Uniform Allowance, Pension
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4.0
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Hard Word Unappreciated atmosphere
Laborer (SWAP Leader) (Former Employee) –  Chicago, ILNovember 20, 2018
Long days away from family with out adequate pay to compensate for the time away. The work environment was stressful to say the least. Having full time work is great, but not being treated as a individual is not.
Pros
Full time work
Cons
You are just a number.
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3.0
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Good an Great Place To Work
Bus Operator (servicer-CTA) (Former Employee) –  Chicago, ILNovember 16, 2018
Good And Great Place To Work But It Takes You Along time To Move up And also Takes Away From Families although they are a great company but not for most
Pros
Benefits and Great co-workers
Cons
Odd Hours of working
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2.0
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No interest in change, no vision of the future
Manager, Technology (Former Employee) –  Chicago, ILNovember 5, 2018
The culture is everyone for themselves, very political and toxic. The work is great and there is so much that needs to be done. Lower management and actual staff work hard and support each other. Senior management is completely out of touch with the realities of the workplace.
Pros
Free Transit!
Cons
Management does not care about employees. Political, nothing gets done.
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3.0
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Stressful
Bus Operator (Current Employee) –  Chicago, ILNovember 3, 2018
It was a ok experience dint have nerves for them. Customers are rude and the company let them do what they want all the time. Everything the operator fault
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2.0
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fun place to work
Rail Coordinator (Former Employee) –  Chicago, ILNovember 3, 2018
lot of work for the money,and long hour, but if you have a great desire to work hard you will do well, enjoy working with the employee, but Management can be very hard to work with No support system conduct random checks of platform activities at terminal platforms, on terminal routes and campaign activities,coordinate,Supervise, and oversee employee and leaders, investigate and respond to complaints from internal and external customers, interface with other departments to resolve problem, prepare reports on work shift production and quality in order to provide manager 2 with current state of the fleet information, review work reports of employee, keep and update the M-100 log, give an update to the next shift of all incidents or reports that may have occurred, conduct disciplinary interviews and investigations regarding attendance and work performance, most enjoyable communicating and bringing teams together.
Pros
friendly work place.
Cons
improvement in management
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5.0
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Productive and High Demand trouble solving
Quality Improvement Coordinator (Current Employee) –  Chicago, ILNovember 2, 2018
Daily Audits, inspecting & resolving hot items onsite. I have been certified in OSHA 30, confined space, communications & executive decisions. I report directly to the Vice President of Facilities, the workplace culture is to be transparent, Innovative, Improved services & Fiscal Responsibility and we Quality Improvement falls in the CTA mission statement. The hardest part of my job the stress level on putting out fires and it is one of the reason why I love my job that make it so enable,
Pros
This is a platform to greater things to come.
Cons
Non
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2.0
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not worth it
Customer Service Assistant (Current Employee) –  Chicago, ILOctober 26, 2018
chicago il
if you live with someone and don't have kids this can be the job for you. other than that the pay benefits etc isn't worth it. When I started I was made promise that were never kept. We are just a badge number. the conditions are crazy.
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4.0
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Nice workplace
Customer Service Representative (Current Employee) –  Chicago, ILOctober 25, 2018
Nice place to work but it take a while to move up. The benefit could be better also. Management has no idea how to manage. May stay part time for many many years
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1.0
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Stressful
Customer Service Assistant (Former Employee) –  Chicago, ILOctober 25, 2018
Working at Chicago Transit Authority was very stressful. Hours was not guaranteed and someone was always trying to change your schedule. Management was very rude as well
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3.0
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Stressful
Bus Operator (Current Employee) –  Chicago, ILOctober 22, 2018
You cannot be a parent and work at this company. They have no compassion for you or you family. Everytime an incident happens, the drivers are questioned as if they are on trial and most of the time, a write up is waiting for your signature.
Pros
Good pay
Cons
unfair management
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1.0
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Cute Throat and no work / life balance
Maintenance Manager (Former Employee) –  Chicago, ILOctober 17, 2018
On the Management side you are just a number to fill a shift. Work schedules are only made once a week at the end of the current week. For example while you are working your scheduled times in the current week you are in, there is no idea what your next week scheduled work hours are until Friday of the week you are in. There is no way to plan for your personal life unless you use your vacation time. In this company work becomes your life.
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4.0
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good job for a career driver
Bus Operator (Former Employee) –  Chicago, ILOctober 14, 2018
CTA has good benefits and driving in the city itself was not stressful at all, but checking in for work and dealing with management, and the clerks at check-in is very stressful, and having to deal with this stress at the very beginning of each work day makes it not a desirable place to work.
Pros
good benefits
Cons
management
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4.0
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Liked Working there
Quality Assurance/Compliance Representative (Former Employee) –  Chicago, ILOctober 11, 2018
This company paid well and had set daily shifts. There is a plus to working and knowing what you will do daily and what is expected of you.

There is a bit of male chauvinism there but not as to detract from the job.
Pros
Compensation
Cons
Job security-was laid off
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4.0
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Work Place Overview
Bus Operator (Current Employee) –  Chicago, ILOctober 10, 2018
Interacting with passengers of different ethnic. Learning different routes around the city and nearby surburb.Upper personnel was not a problem. They only followed the rules and you would'nt have a problem unless you did'nt follow CTA procedures. CTA is a diversify company. The challenge like with any job is remaining professional at all times even when you are being confronted by someone that is being belligerent. Remembering always to stay calm,professional and courteous. Working for CTA is exciting you meet and talk to people all over the world. I drive through the city and surburbs seeing things and learning at the same time
Pros
Ride bus for free, health care
Cons
Short breaks, swings are too long
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Overall rating

3.7
Based on 551 reviews
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