Bus Operator (Former Employee) – Chicago, IL – June 21, 2019
Chicago transit authority is horrible. The union is just as worst, they don’t care about associates only the money. The management only care about customers any wrong this can easily be your fault no matter what you say. Every time new contracts are up, the pay raise doesn’t benefit because the company raises medical along that pension is automatic deductions you have no choice to start or stop. Schedule is garbage 3hrs in morning, 5 hr break, then you have to be back again for work .
On paper you think your rich and cool.
Humana insurance, dental and vision is garbage Union is useless. Management are crooks.
Bus Operator (Current Employee) – Chicago, IL – June 3, 2019
The hours are all over the place but if you can stick in there for a few years it slowly gets better you will barely have a life outside of cta, depending on which garage you're at management might suck overall it's good pay sometimes
BUS OPERATOR (Current Employee) – Chicago, IL – May 22, 2019
Starting out at CTA your hours are unpredictable and most likely will be overnight for a few months. They use you when they need you. There is no room for mistakes, management isn't lenient at all. The pay is great, and you can pick up extra work. The insurance isn't that great. If you are a laid back person, like me, don't apply for bus operator. I'm looking for a new job now. Dealing with the public and dealing with CTA customers are completely different. Dealing with disrespect everyday is tiring and not worth it.
Bus Operator (Former Employee) – Chicago, IL – March 18, 2019
I enjoyed learning how to drive these heavy and long vehicles. the aspects of what cta wants is a tall demand so if you have kids and no family support it will be difficult to fulfill the demands. Otherwise great company
BUS OPERATOR, CHICAGO TRANSIT AUTHORITY (Former Employee) – Chicago, IL – November 21, 2018
Years ago (many) this was the job to have, excellent benefits, and a great union. Now it's not the same and has been that way for sometime now. Their is a very noticeable disconnect between workers that work at headquarters and the workers out in the field.
7.5 to 8 hr work day with a 3 to 4 hour lunch smh....
Bus Operator (Former Employee) – Chicago, IL – October 14, 2018
CTA has good benefits and driving in the city itself was not stressful at all, but checking in for work and dealing with management, and the clerks at check-in is very stressful, and having to deal with this stress at the very beginning of each work day makes it not a desirable place to work.
Bus Operator (Current Employee) – Chicago, IL – October 8, 2018
started at part time and was for 2 years. The management treats you with as little respect as possible. After 4 years being there I have still not received a paid vacation. You are required to buy your own uniforms from a store that CTA is known to be taking kickbacks from, the uniforms are very expensive with a shirt costing as much as $60. HORRIBLE and UNSAFE working environment with a tense relationship between operators and management. CTA will deduct money from your pay, this deduction is called HC Trust this deduction is mandatory and is said to maintain health care for those who have already retired even though those retires have never seen a dime of it, that coupled with the fact that your paycheck is never what its supposed to be and hard to track because of the encrypted check stubs
Full time Bus operator (Current Employee) – Chicago, IL – September 5, 2018
The CTA, ugh where do i begin. I have been employed 2 years and 4 months and it has been a roller coaster. The work environment is of a stress i have never dealt with before. The management is atrocious and has zero regard for its employees. The only good thing about the CTA is the pay and pension if you CAN make it to retirement.
Bus operator (Former Employee) – Chicago, IL – June 29, 2018
I Enjoyed working for CTA because it gave me a chance to meet new people.The pay and benefits we're excellent.When I first started there the Managers believed in helping you keep your job and with any problems you may have encountered.But its not that way now it's much easier to loose your job there now.
Bus operator (Current Employee) – Chicago, IL – June 21, 2018
Overall, the pay is good. You have your pros and cons as with any job. The benefits are ok but could be better. The hours vary from day to day unless you have seniority. I would recommend it if you're looking for stability and don't mind putting in the time.
Bus Operator (Former Employee) – Chicago, IL – May 7, 2018
you experience alot working with the public teaches how to handle alot of situations and stay calm use good customer service skills and obtain the driving experience as well it offer advancement within the company all around its stressful at times but thats part of the job.