Questions and Answers about Chick-fil-A

Here's what people have asked and answered about working for and interviewing at Chick-fil-A.

View all 552 questions about Chick-fil-A

What is the interview process like?

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28 answers

Interview process receive by manager

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I had a five minute impersonal interview and never heard back. I guess being a woman wearing a collared shirt and no makeup they must've thought I was of a different orientation than what they wanted.

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I had 3 interviews total.... The 1st was a group interview with me and 6 other people we first got into small groups and told each other about ourselves and then introduced each other to everyone else, we then did a puzzle, made a business idea and promoted it the manager, and then had one on interview. The 2nd interview i was invited to was basically them asking what all i know about the company and their values and mission of the store, i finally was asked to the third interview which was them telling me i got the job and dates for orientation and etc.

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I had a phone interview, followed by 2 face to face interviews. Pretty standard interviews, but they do take a lot of notes. They specifically told me that they wanted someone who was outgoing and ready to interact with the customers.

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Very simple. It was a pleasent experiance. They talked to me, made a lot of of notes, then had me return for a second interivew. Later is when I got the phone call saying I'd got the job and when training started. It was basic and easy.

Answered - Cashier (Former Employee) - Elk Grove, CA

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If there are 'open interviews', show up ON TIME! If a card says it will start at 9:30am, it will actually start at 9:30am.

'Open interviews' are usually light, short GROUP interviews. If you are wanting to walk in just AFTER the start time, be prepared for the manager or assistant manager leading the group interview to ask you to attend the next open interview, which is probably being held in the next few days. The manager holding the interview today turned away a person that arrived at 9:35am, and asked that person to attend the next one in a few days, since the current open interview was already underway.

This 'open interview' started with us each writing down our name, date, and contact info on little sheets of paper.

Then, the manager let us know that some of the group members would get a call back for a second interview. That interview would be more one-on-one, in style. If we get a call back, it'd be in 3-5 business days and if we do not get a call back, we should know that CFA can not possibly hire everyone and that everyone's application will be kept on file with CFA.

The whole 'open interview' was less than 30 min. I'm guessing when more or less people show up to that open interview, they adjust the activities accordingly to keep the open interview to 30 min or less.

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6
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If there are 'open interviews', show up ON TIME! If a card says it will start at 9:30am, it will actually start at 9:30am.

'Open interviews' are usually light, short GROUP interviews. If you are wanting to walk in just AFTER the start time, be prepared for the manager or assistant manager leading the group interview to ask you to attend the next open interview, which is probably being held in the next few days. The manager holding the interview today turned away a person that arrived at 9:35am, and asked that person to attend the next one in a few days, since the current open interview was already underway.

This 'open interview' started with us each writing down our name, date, and contact info on little sheets of paper.

After those were completed and collected by the assistant manager, the manager leading the group put several handfuls of light, small objects on the table and asked each person to pick out two objects. The objects were things like a small toy Matchbox car, a pair of flip flops, a plastic recorder (flute), a brightly colored soccer ball-styled stress ball, a pair of kitchen rubber gloves, a tiny broom and dustpan set, a light-weight small basketball-styled beanbag, a plastic drinking straw, etc. We each were directed to speak about how each of our selected two objects describes ourselves, as a worker or as an employee.

Next, we were handed two different envelopes, each containing slips of paper with interview questions on them. (Depending on the size of the group, I'm guessing) we were directed to pick out two questions from one envelope, and one from the other envelope. Just like before, we took turns verbally answering the questions.

Once all the slips of paper were put back in their respective envelopes and the envelopes collected, the manager read a paragraph from a sheet, which ended with a question for all of us to take turns verbally answering. Basically, how would we (each of us, individually) help CFA to further it's mission of serving hot, fresh, awesome food to it's customers? We all took turns saying that we'd learn the recipies/cash registers/way that CFA wants us to work with customers and other rules/parameters quickly in order to become a seamless part of the CFA team and be polite, gracious, helpful, etc. with every customer and co-worker interaction to make sure we help CFA meet their goals.

Then, the manager let us know that some of the group members would get a call back for a second interview. That interview would be more one-on-one, in style. If we get a call back, it'd be in 3-5 business days and if we do not get a call back, we should know that CFA can not possibly hire everyone and that everyone's application will be kept on file with CFA.

The whole 'open interview' was less than 30 min. I'm guessing when more or less people show up to that open interview, they adjust the activities accordingly to keep the open interview to 30 min or less.

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Interview is very easy. They ask basic questions nothing to crazy.

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There is three interviews a group interview where you get to know other people who have applied and it shows how well you are at listening attentively and how well you remember things. If they call you back after a day or two you then have a one on one interview with one of the managers the second interview if called back is with the top manager and the third if called back is with the owner of the building. But if they don’t call you back in a day or two you have no chance

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Very customer oreiented

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