You're so busy, time really flies by! Excellent place to work!
Staff Trainer (Former Employee) – Dallas, TX – September 16, 2013
My job at ChildCareGroup was very interesting and no two days were the same. If you have the heart and enjoy helping people, this was the job for you. I learned having patience for the internal as well as the external customers was always needed, because you never know who is utilizing our services and all information was confidential and was not to be shared. And knowing when to have a little empathy and go the extra mile for a customer can sometimes make your day and sometimes not. Because we worked 8 hours or more a day, your co-workers almost becomes your family and having the "teamwork, makes the dream work" motto, it keeps you focused on your goals. Having a management team that encourage staff to give their input, since they're the ones doing the job, it gave staff a sense of being heard or acknowledged. The hardest part of the job was telling parents when they were not eligible to receive child care or that we did not have any funding. And the most enjoyable part was when we had additional funding to place families in care that had been waiting on the wait list for child care assistance. That's a phone call you don't mind making or taking.
Business casual dress, and jeans on Friday
When there were no funding, phone lines were overloaded.