Children's Home Society of Florida Employee Reviews

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5.0
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Great company with great mission
Dependency Case Manager Supervisor (Former Employee) –  FLSeptember 29, 2018
Dependency division remains demanding - requiring many more then 40 hours a week. Management was very committed to staff, responsive and available. If I needed time off - it was provided. This was a wonderful company to work for, pay could be better but it is like any other social service job...
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1.0
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Agency keeps failing audits.
Case Manager (Former Employee) –  Miami, FLSeptember 27, 2018
Agency is not run appropriately, paychecks are constantly not correct as to the whole HR department quitting. Everybody in upper management feels overworked and underpaid so it's a very hostile environment to work in.
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5.0
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Have 40 years of Customer Service both in retail and office environments
Administrative Supervisor (Former Employee) –  West Palm Beach, FLSeptember 26, 2018
I was in charge of accounts payable and accounts receivable. Handle all customer service for clients that needed assistance. Worked with various vendors for services that they provided. Was in charge of Property Management for 8 offices. Process mileage for the Division. In charge of our Recognition Committee for events honoring staff. Children's Home Society handled all Foster Care and Adoptions for the State of Florida working with the Department of Children and Families.
Pros
Helping families reunited and the Adoptions Program assistance couples with the Adoption process.
Cons
Seeing Families separating until unification
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4.0
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Daily work responsibilites
Court Liaison, Juvenile Dependency Division (Current Employee) –  West Palm Beach, FL 33409September 22, 2018
Daily work responsibilities involve coordination between DCF Foster Care attorneys & case managers to ensure timely filing of required court documents to the Clerk of Court for judicial review hearings before the Judge in the dependency court divisions; daily attendance to court hearings to ensure parent's compliance with court-ordered case plan tasks; daily distribution of court hearing summaries to Program Managers/Supervisors/Case Managers; maintain & update an EXCEL worksheet re: docket calendars for six Judges & twenty attorneys to ensure timely filing of required court documents; act as liaison between Judge & attorneys with case managers re: matters relating to hearing procedures & concerns of the court; act as an advocate for case managers & attorneys re: complex case plans; provide assistance to attorneys with specific case plan concerns with aim of best interest of the children.
The most enjoyable part of the job is seeing parents reunified with their children or adoptions via successful completion of case plans.
The workplace culture is high-paced however there is team work between across DCF case managers & attorneys.
The hardest part of the job is to see the emotional distress of parents for whom the court terminated parental rights.
Pros
excellent working relationships with attorneys/case managers/superviors
Cons
there are frequent times when scheduled court hearings overlap which does not allow lunch breaks
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5.0
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Great Place to Work
Youth Care Worker (Former Employee) –  Winter Beach, FLSeptember 20, 2018
Helping others is rewarding in and of itself so when given the opportunity to help shape the minds of others was a very pleasant experience. Watching the reunification of families and helping children to adjust to their new norm can be stressful, however, the deed of getting a family back together far outweighs the stress.
Pros
Pros helping less fortunate
Cons
Work hours
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4.0
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It is an agency where services are offered to children and families where you can help many people.
Family Support Worker (Current Employee) –  Kissimmee, FLSeptember 15, 2018
It is an agency where services are offered to children and families, where workers have the means to help many people in need and provide them with different resources of help in the community.
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3.0
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One small office that has since closed as opposed to a larger statewide company
Clinical Supervisor (Former Employee) –  Palatka, FLAugust 29, 2018
I worked for a small satellite office that provided clinical school based counseling services as opposed to child protection and adoption services. I travelled quite a bit for needless training and mandatory meetings that had very little to do with my job.

I am sure if I worked at one of the larger offices, my position would have been very different.
Pros
Statewide services
Cons
Small office with no respect from the larger headquarters.
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3.0
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Stressful/poor management
DEPENDENCY CASE WORKER (Current Employee) –  West Palm Beach, FLAugust 24, 2018
I never received my raised/certification and you are suppose to receive a raise when you are there for a year. I been there a year and 8 months. Its very stressful as well and no support at all.
Pros
Flexible schedule
Cons
Poor management, stressful
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3.0
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good mission, terrible leadership/management
Early Head Start Training Specialist (Current Employee) –  Orlando, FLAugust 24, 2018
Mission is amazing, but constant leadership change has resulted in lack of confidence for staff. Management is not always qualified and therefore are threatened by staff who are.
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4.0
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Rewarding for the clients served
Advocate (Former Employee) –  Jacksonville, FLAugust 15, 2018
CHS is a great organization but lacks competitive wages and affordable benefits. As a statewide agency one would thing health benefits would be a higher priority. The leadership lacks training on how to manage people and the support teams like HR, financial etc have been downsized considerably. It’s hard to get fired there and therefore as a supervisor it is hard to build the case when someone is not a good worker. CHS doesn’t listen to the staff about constructive concerns which then leads to a high turnover. Contact money is definitely the priority and to grow the division in Jacksonville. This is at all cost including staff morale. Leadership would coverup items that were reportable and lie to keep others from investigating.
Pros
Great coworkers
Cons
Health benefits; management; support services from corporate, moral
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4.0
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Working at Children's Home Society is a demanding job.
Certified Dependency Case Manager (Current Employee) –  West Palm Beach, FLAugust 13, 2018
There are no typical work days at Children's Home Society. Any Case Manager could have their day planned out and then have it turned upside down for an emergency dealing a child's health and well being. To be a successful Case Manager at Children's Home Society you must be flexible with work hours and good time management. To be a great Case Manager you must be able to make quick decisions and great planning with being equally great at time management. You must ensure your children are seen in the home and follow all court orders. A case manager can have over 3 home studies to complete with visitations that must be supervised and still see all their children. A Case Manager must be team oriented as well as be able to handle their own business.
Pros
Flexible hours, great direct supervisor.
Cons
Delays in reimbursements and long hours with little pay and no raises
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5.0
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Great place to work
Dependency Case Manager (Former Employee) –  West Palm Beach, FLAugust 6, 2018
A great place to work with real opportunity for advancement. I loved working with people from all cultures, the job provided a lot of diversity, and the management was fantastic.
Pros
holidays off
Cons
Very long hours, but rewarding
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1.0
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Unqualified Management
Dependency Case Manager (Former Employee) –  Panama City, FLAugust 5, 2018
Working as a Dependency Case Manager would be a wonderful job, given that you feel a sense of purpose in helping others; unfortunately the management appears to consists of individuals who simply have been there a while, or were chosen for management due to lack of qualified applicants.
The nature of the job is stressful, overwhelming, extremely fast paced, and it does take its toll on you. However, all this could be much more manageable IF management focused on their employees and created a supportive work environment, that included - among other things - effective communication.
You go through their “training”, but the real learning is done on the job; which is often the case with many jobs, but sadly the management offers you extremely little guidance or assistance - typically responding to employees with, “didn’t you learning that in training”.
I honestly loved the job, but management made it unbearable. Which is pretty pathetic, because with as much stress and trouble clients/caregivers/parents/etc give you, getting treated poorly by your own employer should be the last thing to happen.
Pros
Sense of purpose through helping others
Cons
Poor management and extremely negative work culture
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4.0
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Working With The Youth
Monitor Behavior and Mentor Foster Girls (Former Employee) –  Miami, FLJuly 31, 2018
Best thing working at Children Home Society was working with the youth as a staff you were given an opportunity to help place a smile on each child's face.
Pros
Working with children and friendly staff.
Cons
No Advancements
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5.0
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Top Heavy
SECRETARY-ADMINISTRATIVE ASSISTANT (Former Employee) –  Orlando, FLJuly 30, 2018
Knowing that you are helping homeless children is the bottom line of everyone's position there; and it is a great feeling.
CHS has a lot of wonderful benefits, but they are a non-for-profit agency, which means no increases, sometimes for years.
The people are nice and friendly and the IT staff is a huge asset at this company.
Pros
Benefits
Cons
Low income
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3.0
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Poor management, inadequate training
Dependency Case Manager (Former Employee) –  Panama City, FLJuly 25, 2018
Cutthroat, cliquish and unprofessional supervisors that runs good workers off. Forget about having a personal life with this job because you'll end up working all sorts of hours ultimately burning yourself out. The pay is good. Helping others and working with families during reunification is the best part.
Pros
good pay, all the overitme you want
Cons
mandatory on call, stressful enviroment, inadequate training
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4.0
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n/a
Special Needs Adoptions internee (Former Employee) –  Tallahassee, FLJuly 24, 2018
Great hours and able to help manage work/ life balance. Decent pay. The supervisors are pretty understanding and work with the workers. The job environment is pretty positive.
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4.0
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This was an internship position
INTERN (Former Employee) –  Tallahassee, FLJuly 24, 2018
Because this was an internship position, I was only there for a few months, and my caseload was small. I worked in various department, and assisted staff when and where they needed me.
Pros
Diverse population of clients
Cons
was only a temporary internship
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4.0
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Great Learning Experience
Intern (Former Employee) –  Orlando, FLJuly 23, 2018
There are several learning opportunities at CHS OCPS ACE. There is always something to do in different departments. Although the atmosphere is a bit heavy due to the area, everyone has a great collaborative spirit and the community benefits from the agency's efforts and partnerships.
Pros
Learning opportunities
Cons
area
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5.0
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Great company to work for
Administrative Supervisor (Former Employee) –  Fort Pierce, FLJuly 21, 2018
There were friendly coworkers; This was a great place to work; I enjoyed going to work every day. It seemed people looked out for their coworkers!!!!
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Overall rating

3.4
Based on 331 reviews
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