Customer Oriented Environment
Server at fast-paced family-friendly restaurant.
CUSTOMER SERVICE Greeted patrons and delivered exceptional customer service to customer population. Delivered family-friendly service by providing children’s menus and color supplies to patrons dining with children. Demonstrated tact when presenting senior-discounted pricing options. Communicated frequently with kitchen staff to determine status of orders and relay special requests. Anticipated and addressed guests’ service needs. Served food and beverages to customers. Collaborated with team of more than 25 restaurant servers, bartenders, and kitchen staff. Resolved customer complaints or problems. Ensured identification was presented for all alcohol purchases. Entered customer orders and system. Provided receipts to patrons. Built relationships with customers to ensure repeat business. Reconciled receipts daily and declared tips on point of sale system. Maintained professionalism and positive attitude in stressful and difficult situations.