Work wellbeing score is 65 out of 100
3.6 out of 5 stars.
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Chili's Employee Reviews

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United States11,272 reviews

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3.5Work-Life Balance

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Fun environment

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I enjoyed my regular customers and some of my co workers but when management allows the kitchen staff to run things it causes problems. I liked my set schedule.
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Can be stressful but good coworkers

The workers there are amazing at supporting one another. I’ve gotten help from a lot of them and used to confide in them. I had a few problems with management, as there was an issue between me and another worker, and it wasn’t immediately taken seriously. Work can be stressful and you have little time to breathe, maybe 3 minutes if you go to the bathroom before you have to be back out on the floor. You only get a break if you work a double, meaning two shifts. Other than that, I loved working here.


Mostly nice coworkers.


Only get breaks if you work a double, rough management, stressful environment, work drama constantly.
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Chili's insights

Based on 7,086 survey responses
What people like
  • Supportive environment
  • Ability to meet personal goals
  • Feeling of personal appreciation
Areas for improvement
  • Overall satisfaction

Great team environment and fun place to work

Great benefits and pay. Job can be very fast pace, but if you’re energetic and proactive you’ll do well. Hours can be long at times but that depends on how well you manage your team. One of the best companies I’ve worked for.
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Lugar de trabajo agradable

La gerencia es excelente y el pago también , si te gusta la cocina este es un excelente lugar para estar. Juan y Fred en la gerencia son geniales. Recomendado.
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I worked better and I preferred to work while workplace has heavy traffic.

What is the best part of working at the company?Discounts on meals, and will learn the food by tasting, serving, and reading.What is the most stressful part about working at the company?Being cut too early. Not making enough on paychecks to pay bills and make it until next.What is the work environment and culture like at the company?Comfortable with entertainment (televisions). Good food and drinks.What is a typical day like for you at the company?My typical day as a hostess was to clean and organize the front lobby and sections (tables/chairs/floors).
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What you’d expect

Love it here. It’s great. Nothing to complain about. Pay is about average with tips. It’s an entry level job so it is what it is. What more is there to say?
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Great management and place

A great place to learn the ropes of serving, it’s tuff to make a lot of money but it definitely is a great place management is very nice and they are very accommodating with the schedule
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It was great with good management then all went downhill. They let other employees work dictate your hours based off of “surveys” not worth the effort anymore
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It is very going , yes you stay busy but the tips are really good . They are very understanding with work schedule with school/ an or kids. Come work for us
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Fast paced fun environment

I overall enjoy working at chilis, sometimes it gets a little overwhelming but when everyone is on board and working well together than it is fun!! The only downside is the amount of hours you recieve, if tips arent good than your paycheck wont be too good either.
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It was cool fr it’s yea and alotta no sometimes but mostly the yea and moneys good when tips and hourly is yea just papas pizzeria game in real life..
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Good just to save quick

It’s a good job if you wanna save money fast but don’t stay long . They take good advantage of host and over work them like they are buss boys also .
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Good food easy menu but lots of turnover and bizarre corporate intervention and procedure make its a harder job than it has to be. Some value deals are great for the customer but horrible for tips to work ratio
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Fun Place To Work

Everyone is very nice and personable. Teamwork is the biggest thing there and everyone helps everyone . I would definitely recommend this job if you like people and restaurant work
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Extremely Hard work

Be prepared to be a food runner, server, cleaner, dishwasher, and more at the same time. I didn’t have a good experience working there, when a place is always hiring keep your eyes open, maybe is not the best place to get a job
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Getting better

This location has lacked management for so long. Current Staff struggles with moving forward. Wonderful general manager and old staff that has remained is great to work with
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Hectic and short staffed

was here temporarily, definitely not the worst job I had, but it was still stressful to work. I barely had any training and staff wasn’t willing to help or was to busy doing there own thing.
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Good place to learn the restaurant fast

This was my first restaurant job and it was quite easy to move positions if you wanted too, when I first arrived management was good, by the time I left questionable. I learned a lot during my time there and would say it’s was more positive then negative, also really throws you into the restaurant world so once you leave if you decide too, you’ll find that a lot of restaurants run the same, usually better then chilis tbh but it’s still a good starter to learn lol cooks don’t get paid a lot at all, they make minimum wage with a small percent of the tip out, you can expect a $800 check at the highest is you work there full time as a cook, food runners make good money full time and is the most fun job to have, host don’t make tips only minimum wage, food expediting is also very fun and helps you learn leadership on a line but doesn’t make good money compared to food runners, Togo can make pretty good tips if it’s a busy night, servers make mid amount of tips compared to other places but keep in mind it’s chilis so clientele is a factor. Good luck!
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Used to be fun, now just isnt

What is the best part of working at the company?The Chiliheads I worked with for 20 yearsWhat is the most stressful part about working at the company?Having upper management caring more about business rules than people. What is the work environment and culture like at the company?It used to be great, now it just is not great, too much catering to a small group of people to make them feel included. What is a typical day like for you at the company?Long, trying, and often horrendous. Hard to get good help
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okay starter job

very messy job and has a lot of rumors to say that we are all adults and not in high school anymore. the pay is great but the hours are horrible. FOH manager is great, others not so well.
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It's what you expect

It's a serving job. Decent tips if you are in the right section and do well with your tables. Hours can be long and you go home smelling like fajitas.
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Overall rating

Based on 12,338 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Compensation/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

Ratings from women

InHerSight Score
2.4Personal Development
3.0Career Opportunities
2.3Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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