Emergency Room Admissions Clerk
Written by Emergency Room Admitting Clerk (Former Employee) from New Braunfels, TX on February 13, 2019
I work from 11 PM to 7 am at the front desk in ER admissions. A typical day consisted of taking/verifying patient information such as address, insurance,and entering the info into the computer. I dealt with patients coming in via ambulance or by police escort. Customer service and empathy was very important, as I was dealing with patients not feeling - more... well and/or in extreme pain. I learned much about the routine and operation the the emergency room. The culture was varied and always interesting. Management was good. I was offered extra training to increase the learning experience. The most enjo ... - less
ProsCustomer contact, medical setting
ConsPatients who abuse the emergency room