Poor management, you are lucky to get a yearly raise, favoritism — if you are not the favorite then she will not speak to you for days, zero communication, The intake supervisor is the worst supervisor I have ever had (I won’t say her name). You go to her with complaints and instead of resolving the problem she tells other coworkers and gossips. I unfortunately still work there, but I will be leaving ASAP! Don’t get sucked into this company with their broken promises.
Going in they told us one thing and then once we started it was completely different. Nothing they would tell us made sense and we were always doing trainings (which isn’t a bad thing) but my supervisor never credited me for any of them and would always say “oh I didn’t know you were doing that one.”