They like to hire competitive people, so its a recipe for drama, gossip, and unfairness if they don't hire people with a sense of humility. They are very cliquey. It seems amazing at first, because you are lead to believe that the management and everybody is genuine.....but then the truth comes out. It's fast paced if you actually work, but you often find yourself picking up slack for some of the more "social butterflies", who use customer care as an excuse to not do any of the other work such as cleaning. And we clean every 30 minutes.