Great place for entry level positions and you're surrounded by happy people.
Assistant General Manager (Former Employee) – Cypress, CA – July 18, 2018
It is a very fast-paced environment. There is very little downtime, so your day goes by very quickly. I think the hardest part of working here is juggling all the different roles you play as one person. If you're not doing customer service related tasks ( helping members, emailing, answering phones) you are cleaning the facility (dusting, sanitizing, vacuuming, mopping). Everyone who works here is welcoming and friendly for the most part.
Friendly, welcoming, fast paced, flexible schedule
High expectations, compensation is not enough for what they require you to do.
Team Member/ Team Member Trainer (Former Employee) – Albuquerque, NM – May 21, 2019
When you start working here everything seems amazing and hopeful and positive. Then after a while you start to see all the games and the favoritism and it becomes a very hostile work environment. Management does not know what they're doing. The turnover rate is ridiculous. At first they make you feel appreciated and then they turn around an act shiesty. It's a very confusing place to be. when you are not welcome anymore they will do anything in their power to try and get you fired even when they don't have grounds to do so. I probably could have sued them if I would have proceeded with that, but I decided against that due to my own personal health and I didn't want it to be some long drawn out battle. This place is great for students who have all the free time in the world. Definitely not a place for working mothers or fathers. It's a place full of hypocrites as well. I recommend this job only as an entry-level job just have something on a resume for something better down the road. There is so much drama drama drama. Beware.