Cigna
63Average
3.7
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Interviews at Cigna

Overview: Interviews at Cigna

Here’s what people said about the interview process at Cigna

Interview experience

Based on 544 interviews
Favorable

Interview difficulty

Based on 542 interviews
Medium

Typical hiring duration

Based on 500 interviews
About two weeks

Interview process at Cigna

Overall experience

Poor
Excellent
Easy
Difficult

Hiring duration

About two weeks
26%
About a week
26%
About a day or two
20%
About a month
18%
More than one month
10%

Most reported steps

On-site interview
73%
Phone call/screening
71%
Drug test
70%
Background check
69%
Group interview
33%

Least reported steps

Presentation
3%
Take-home/sample work
1%
They have no interview
1%
What candidates said about the interview process at Cigna
Have to interview 3-4 people but they already know who they want to hire so its a waste of time.
Shared on May 31, 2020
Indeed user
I was ghosted twice. I applied to a job and went through the whole interview process but never heard from them again. The job posting still says “Interview Process”. Two weeks after the panel intervie…
Shared on March 13, 2020
Indeed user
I only completed a phone screen with the recruiter at this point but it was very efficient and I was able to represent myself in the time allotted.
Shared on January 22, 2020
Client Services Director - Express Scripts
phone

Interview questions at Cigna

What questions do candidates report being asked?
Behavioral questions.

Examples:


Tell me about a time when you went over and beyond for a customer. How did you approach it? What was the result?


Tell me about a time when you had to work with so…
Shared on October 28, 2018
Indeed user
It was a very long time ago. It was gaged towards customer service and being able to handle phone calls
Shared on July 31, 2018
Claim Manager
Glendale, CA
This was an acquisition, so there was no interview.
Shared on January 19, 2018
Accounting Specialist
Piscataway, NJ

Interview tips at Cigna

Dress code for the interview

Business casual (e.g. dress slacks)
61%
Formal (business suit)
31%
Casual (t-shirt and jeans)
5%
They didn’t have a dress code
3%
Special outfit (e.g. protective gear)
0%
What advice do candidates give for interviewing at Cigna?
Just be yourself!
Shared on December 27, 2018
Personal Advocate
Pittsburgh, PA
Professional, polite and being fast paced
Shared on July 24, 2018
Customer Service Representative
Nashville, TN
Go in with an open attitude
Shared on February 25, 2018
Customer Service Specialty/InBound Sales
Sioux Falls, SD

The initial interview at Cigna

Actions candidates took to get the interview

Recruiter contacted me
25%
Employee referral
20%
Other online job site
18%
Through Indeed
15%
Other
14%
How candidates received their first interview at Cigna
Sent in my resume to Manager of the Provider Service Department who was looking for someone on a part time basis
Shared on October 2, 2017
Provider Contract Negotiator
Indianapolis, IN
Through temp agency
Shared on February 23, 2017
Customer Service Representative
Bourbonnais, IL
I started working at the CIGNA site through a staffing firm - I was hired on permanently by CIGNA within six months.
Shared on February 6, 2017
Provider Services Specialist
Columbus, OH
Claimed Profile

Cigna Interviews by Job Title

  • Customer Advocate