Case Management (Current Employee) – St. Louis, MO – November 29, 2018
Work can be super stressful because they want you to be every department at once. It’s unrealistic. No room for advancement unless you are friends with those who are in leadership. The Bonuses and raises each year are minimal.
LTSS Nurse Case Manager (Former Employee) – Chicago, IL – November 12, 2018
I was in the waiver department at Cigna and it was a cohesive, productive group of people. I felt supported by my coworkers and managers. I was offered appropriately challenging new tasks that added to the value that I could provide the company and my fellow coworkers.
Case Management Specialist (Current Employee) – Birmingham, AL – September 22, 2018
Productive environment to work in. Business casual attire, some work from home opportunities. Benefits available. Friendly work environment, as well. Good opportunity for advancement in some departments.
productive envirnment with other ncm to discuss files
Nurse Case Manager (Former Employee) – Dallas, TX – May 15, 2018
review medical and behavioral files to address if the customer was medically disabled to perform the duties of there occupation. Discuss and staff files with the appropriate physician. Attend all team meeting.
Case Manager Specialist (Current Employee) – Pittsburgh, PA – May 3, 2018
Great mission to serve it customer/clients. High standards. My personal experience is that Cigna falls short in allowing its employees with specific professional backgrounds to advance within the company regardless of their experience.
Not much support or encouragement, especially from management.
Case Manager (Former Employee) – Bedford, TX – August 9, 2018
I thought that I was being hired as behavioral health case manager and would need to know some medical issues however when I went for the first day, I found that I would be working as case manager for "the worst of the worst" members with serious multiple problems. There was no welcome from my managers during the initial training period and I was not introduced to the team I would be working with until after the initial 2 weeks of training. I initially sent an email to my manager saying that I was happy to be there in training and onboard but she never even acknowledged it. During my employment there was no encouragement and no one ever offered to go over any of my cases with me to discuss what I might do to improve or except for the times I was being reviewed. We were discouraged from interacting with other members of the team or staff cases. Negative feedback was about the only feedback most of us received. Turnover rate was very high in my department and staff stayed discouraged and disheartened.
COBRA Business Analyst / Case Manager (Former Employee) – St. Louis, MO – January 15, 2018
In this position, I had my own cases. I would set up a group from scratch, load COBRA members and process the day to day mail and answer the phones. Dealt very closely with the client and COBRA members alike. Loaded the yearly COBRA rates and kept the systems updated with the members eligibility so they could get services. The hardest part of the job was when we were told they were outsourcing the COBRA function and we would all lose our jobs. That was a very sad day as I really enjoyed my job. The best part of the job was and still is, my friends I met along the way. We still remain close and meet up for dinner once a month to catch up.
Close to home, large cafeteria with many selections to choose from for breakfast and lunch, company time off
had to work too many years to accrue additional vacation time
Case Manger Current (Former Employee) – Overland Park, KS – July 24, 2017
Flexible as far as arrival and departure as long as 8 hours completed. Travel 50 percent of time. Staff all wonderful and committed to company. Hardest part of job was being hired temp position without benefits.
I liked travelling to major hospitals. Discussing files with Doctors
Case Manager (Former Employee) – Los Angeles, CA – November 24, 2016
Daily file reviews Meeting with physicians, discharge planner & Social worker. Heavy caseload to review files ICU,CCU,Med//Surgical. Working closely with Hospital staff. Transfer patients to lower level of care. Working with Utilization Management. I learned how to certify surgical procedures Attending free seminars to further educate myself