Medical Claim Quality Reviewer (Former Employee) – Sherman, TX – October 18, 2018
Learned tons about insurance and was motivated to stay with a small promotion however I moved back to Tyler from Sherman and had to quit. At the point I left, they had let several high ranking managers go because of their top pay.
Lots of meetings that take up most of your day and you don't have time to focus on your tasks. You end up rushing to get things done or having to create a work around until you can get the time to actually pay attention to your daily work. It is a pretty bad cycle.
Director, Strategic Sourcing (Former Employee) – Philadelphia, PA – October 16, 2018
As with any company, my experience at CIGNA can not speak for the general employee population. I had the misfortune to have a manager who was not management material, to be diplomatic. . Leaderships unwillingness to interfere came at a cost of 60% department flight. However, I have to share that CIGNA's compensation, benefits, and health and wellness plans are top-notch. They allow community and volunteer time. And there are always departments in every company who have desired, favored spots, and CIGNA had enviable teams that lived the company web-page.
Weak management direction, little top down engagement
Manager (Former Employee) – Denver, CO – October 15, 2018
Cigna is a huge company made up of other companies absorbed over the years. Their mission is a good one but the cascade of information can be confusing, and or limited. Good opportunities for advancement, and work from home.
Clinical Pharmacist (Former Employee) – Sioux Falls, SD – October 14, 2018
I liked the work at Tel-Drug and miss the people that I worked with. I did a lot of sitting which is hard 40 or more hours a week. They had mandatory overtime a lot and you were penalized (raise wise) if you did not participate. I did get lunches and breaks which was good.
Customer Service Supervisor (Former Employee) – Greenville, SC – October 11, 2018
All of the managers including the director were great. They helped you become the best employee you could be. They encouraged you to learn new skills and appreciated any additional skills that you could offer that helped someone else
Medical claims customer service advocate (Former Employee) – Denison, TX 75020 – October 11, 2018
I really like the way Cigna introduces you into the insurance business, you spend 8-12 weeks simply being trained, you are literally in a class room setting. The job was energetic, the people were awesome. Lots of information to absorb
Project Manager (Former Employee) – Remote – October 10, 2018
As you advance up the organizational chart you will see the women drop off. At lower levels it's 80% women and 20% men. As you move up to higher paying positions and management it becomes 80% men and 20% women. That says it all.
Nationally recognized insurance company within the managed care and disability industrities
Medical Consultant Managed Disability (Former Employee) – Pittsburgh, PA – October 10, 2018
This company provided the opportunity for nurse medical consulting on short, and long term disability cases. Medical recommendations only, limited decision making on the part of the nurse. The limited medical knowledge of the non-medical case workers was the most difficult to work with. They required frequent in depth information to make their final case decisions. Enjoyed working with the Disability Fraud Team on cases.
In-house fraud Team, and Vocational Rehabilitation specialists
Limited decision making in the Medical Consultant role
Personal Service Advocate-Disney Dedicated (Current Employee) – Visalia, CA – October 8, 2018
It’s a high stress job both mentally and physically. Very high call volume and customer complaints. Very structured and strict expectations and at times little resources to assist and inadequate support from leadership at times. It’s all about production! High expectations and not provided all the resources needed. Feedback is not performed in constructive feedback or recognize the good in performances.
Occasional lunch perks and attempts to build morale
Enrollment Specialist (Former Employee) – Atlanta, GA – October 2, 2018
I worked as a Cigna Enrollment Specialist. I traveled all around Atlanta and surrounding areas to different businesses performing enrollment presentations outlining specific medical/dental policy benefits to employees for Cigna's group plans. I LOVED this job - but it was primarily seasonal and had to make a move to a full time job.
Bilingual Customer Service Representative (Former Employee) – Hoover, AL – October 2, 2018
I had a fixed schedule weekly and was not a full-time or part-time employee, I was a temp worker under contract through Aerotek. There was mandatory overtime during the months of October-December because there was a lot of work to be done. Employees were all astounding and so was the management, I just wished I wasn't a temp worker because I didn't get any full-time benefits. An overall great place to work for. Weekends were optional out of the peak months but during peak season you had to work some Saturdays.