Cinemark Employee Reviews

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4.0
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Sometimes stressful, but coworkers made it great
Concessionist/Usher (Former Employee) –  Plano, TXMarch 21, 2019
As a concessionist nothing was particularly hard about preparing the food items, but certain days and certain times of the day the work can get overwhelming. On Tuesdays (half price ticket days), 6 concession lines could be open with lines in each maybe 20-30 people long at the worst of times. This could just be because I worked at a busy location. Definitely need to be good at multitasking. Other than the busiest moments, work could be fun and enjoyable, especially with good coworkers. Most of the managers at my location were extremely helpful and great to work with.
Pros
Free movies, Discounts, Coworkers
Cons
Very very busy days
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2.0
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great if you plan to be a seasonal worker
Cashier/Customer Service (Current Employee) –  West Jordan, UTMarch 20, 2019
A typical day at work ensued lines with hundreds of customers, and not much support from managers during busy times. while slower, the managers were around more often, the hardest part of the job is needing the manager to be able to complete so many tasks and half the time you can't find them. The most enjoyable part is honestly getting to see the movies.
Pros
free popcorn while you're clocked in
Cons
no healthcare, one break no matter how long your shift is, no sick days, low pay, no vacation time no matter how long you've been there.
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3.0
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Good Place for a first job, but definitely move on from here
Kitchen Staff, Usher, Box Office, Concession Staff (Current Employee) –  Tulsa, OKMarch 20, 2019
A typical day, depending on which department you work and how busy it is, can be very relaxed or very stressful. There is a very inconsistent style of management from day to day, because you will most likely have a different manager each day. Most of the managers are young, have no prior management experience and often go on a power trip. The hardest part of the job is dealing with the stressful busy times of the year. The most enjoyable part of the job however is the people you meet and the friends you make. They are the ones that make the job worth coming to everyday.
Pros
Free movies, Discounts
Cons
Many restrictions on benefits, low pay, long hours/late nights
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4.0
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Mediocre
THEATER ATTENDANT (Former Employee) –  Hayward, CAMarch 20, 2019
It's a starter job, and really all that is it. Nothing special or cool about it. I wish they would pay better and pay better attention to scheduling their employees. Often understaffed.
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4.0
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Easy job just be mindful of the treatment to staff
Theater Team Member (Current Employee) –  Las Vegas, NV 89145March 19, 2019
Working there wasn't bad or anything but it just got boring after a while and then sometimes people would just get under your skin if you let them. Overall a good experience just be wary of closing concessions
Pros
hours, advancement, management
Cons
concessions, people
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3.0
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met a lot of cool people
Concession Worker/Usher (Former Employee) –  Colorado Springs, COMarch 19, 2019
-selling refreshments and cleaning theatres after each showing
I learned how to upsell and fill up 2 popcorn and drinks at the same time.
- Management was very easy going with me because of how long I had worked there.
-The people were funny and sometimes odd but overall good people
-Hardest part of the job was finding people to cover shifts during an emergency
The most enjoyable part of the job was the free movies.
Pros
50% off on food/drink while on break
Cons
not enough money
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5.0
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Family Oriented place with friendly staff
Cashier/Sales Associate (Current Employee) –  Texarkana, TXMarch 18, 2019
Productive working environment with well structured bosses. Friendly Staff and managers who are determined to help you become a better person. Overall great place with guarantee of helping hands.
Pros
Discounted Food, Two free movie passes
Cons
Short Breaks, Dont get off on time
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3.0
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Can be very actice
Movie Theater Attendant (Former Employee) –  Melrose Park, ILMarch 18, 2019
Working in a movie theater can be a very busy stressful job but as long as you have the right team along willing to work it is a very fun job for the emploee
Pros
Discounted foods
Cons
Short breaks
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4.0
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Various positions I preformed
Usher (Former Employee) –  Cuyahoga Falls, OH 44223March 18, 2019
The jobs I did was Usher, Concessions, and Box Office. i was everything the company needed of me. My positions consisted of cleaning the theaters selling snacks to customers and also selling tickets.
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5.0
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Fast paced but fun working environment
Senior Assistant Manager (Former Employee) –  Fremont, CAMarch 18, 2019
The job itself was very fast paced and stressful over the weekends. Over the weekdays it was slow and somewhat relaxing. We were always kept on our toes to ensure detail cleaning was done if there was time. Management was pretty respectable. It really depended on what years you worked. The management and rest of the staff rotated pretty frequently. It takes a lot of hard work to stay at the theaters.
Pros
Free popcorn and free movie tickets
Cons
Customers are rude at times. Understaffed at times.
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4.0
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Easy and relaxed
Cashier, PT (Former Employee) –  Albuquerque, NMMarch 17, 2019
The work environment is very youth friendly, everyone that I worked with was around 18-24, so everyone including managers were really young. I learned how irresponsible coworkers could be but also, it's more of a high school or college student job. Management is alright but most of them have gotten their position because the higher ups have favorites. The hardest part is dealing with customers, they can be really rude and unfriendly. The best part is being able to get free movies.
Pros
Free movies, friends, and easy job
Cons
Coworkers, pay
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2.0
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It sucks.
Part time usher (Current Employee) –  Cypress, TXMarch 14, 2019
Management is absolutley pushing it. I understand the need for change however they are implementing it way to fast and harsh. Scheduling is out of control, 9+ people in one area on a Sunday and then 4 people on an actual crazy day. Managers say they will help if needed but never respond when asked. Coworkers and petty and childish and pick fights with one another. And why are snacks 50% off ONLY WHILE YOU are working??? Totally unfair.
Pros
Discounts.
Cons
15-30min breaks. Can’t watch cool movies till like weeks after. Coworkers suck. Etc.
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4.0
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Productive reliable strong team member
Cook (Former Employee) –  Matthews, NCMarch 14, 2019
Typical day at work I would come in clock in go to the kitchen and check the chart and make sure everything is filled and in date and refill if not filled watch screens for orders make what comes on the screen and keep area clean. Make what comes on the screen. Run the back side and someone rins the other side. Wash dishes
Pros
No free lunch
Cons
Insurance
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1.0
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No Help
General Manager (Former Employee) –  Albany, NYMarch 13, 2019
District manager lie directly to you about your performance. They don’t have your back when you’re faced with major issues. They only care about themselves. They hire outside talent instead of promoting their own who are dedicated and can perform the job duties. They are quick to find faults and fire you without warning or any prior discipline. They expect more out of you and not willing to help you when you ask.
Pros
Discount, Free movies
Cons
Favoritisms, work Major holidays
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3.0
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A good starting job.
Usher (Former Employee) –  Lakeland, FLMarch 12, 2019
Overall, it was a good job to start with in the working world, but the management has much to be desired, although the free movies were certainly a plus.
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1.0
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not enough pay
Customer Service Representative (Former Employee) –  Boulder, COMarch 12, 2019
The pay is not enough to live in this area. Most people are teenagers so most people do not show up to work, and when they do show up they do not do very much work.
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5.0
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Productive and fun work enviroment
Cashier (Former Employee) –  Shreveport, LAMarch 11, 2019
A typical work day was very fast paced. I learned how to communicate with my coworkers to effectivly serve the customers. The most enjoyable part of the job was working with different personalities.
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4.0
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It's Flexible and Fun
Usher (Current Employee) –  Cincinnati, OHMarch 11, 2019
The job is flexible schedules but sometimes it's a bit too busy for me personally but If you like working at a fast job with fun co-workers this is the place for you.
Pros
Flexible hours and fun co-workers
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4.0
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Nice People
Concessions Worker (Former Employee) –  Carrollton, TXMarch 10, 2019
Other than some of the managers, the people you work with are cool and don't mind answering your questions. If i didn't have to move i would've stayed longer!
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5.0
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Good First Job
Consessions (Current Employee) –  Milpitas, CAMarch 10, 2019
Working at Cinemark is a good first job to meet new people, recieving customer service skills as well as getting to meet new people. I would highly recommend anyone who is starting off to work here for their first job.
Pros
Discounts, Free Movies
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Overall rating

3.8
Based on 2,993 reviews
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3.7Work/Life Balance
3.0Compensation/Benefits
3.3Job Security/Advancement
3.5Management
3.7Culture

Ratings from women

2.7InHerSight Score

2.3Personal Development

3.2Career Opportunities

2.4Family Support

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