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3.7 out of 5 stars.
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Cinemark Employee Reviews

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United States3,600 reviews

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3.6Work-Life Balance

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it was fun

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pay was decent and the people were nice. hours kind of sucked though with management always going back and forth on the times and availability. Easy enough job to get anyone through the summer and advancement opportunities do exist.
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Good first management job

Great place to work as a first management position, pay wasn’t great for the amount of tasks you’re doing when I was there. If you love going to the movies, you will love the free movie passes!
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Really bad, management are creepy or just rude.

Job is horrible. The pay is trash 8.25/hr and the management makes you pick up their slack constantly so they can sit in their office and do nothing. Only good part of the job is free movies but the workplace is so toxic I’d just recommend working at any other movie theatre.
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Entry Job Entry Pay

Its a good first job. Minimum wage job. No certifications required (yes, the people handling food are not properly trained, no food safety classes or certifications required, gross)
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Cinematic Jobs Come With Cinematic Downsides

I am writing this review to make all individuals who wish to work at Cinemark aware of the reality of your job. While it has moments of quality, there are far more seemingly unpleasant experiences and catches that outweigh all good perspectives. The pay at Cinemark is far from being stellar, and while you may receive biannual raises, these only add a few cents. And while you may receive free movie tickets (should you wait for certain movies to release for the first week, and then you may only choose your seating 2 hours before the showing starts), they are in no way lenient with their employee discounts. Keep in mind that Cinemark is a job offered to those as young as 16, and is generally perceived as a teenager-entry job. Teenagers cause drama, and when your entire job is solely reliant of drama (seen through movies), the unnecessary drama among employees and managers alike are only furthermore amplified. While some may appreciate such drama to remain captivated throughout one's day, I have seen even the most dramatic individuals become stressed and tired of the stupidity of their peers and themselves. If you are looking at Cinemark as a possible job, I suggest that you consider what I have shared, and perhaps only turning to this industry as a side-job, for your own sanity. Luckily, Cinemark is rather flexible with shifts, making the possibility of a side-job more possible.


Free movies, flexible


Unnecessary drama, bad pay, little benefits, slow hours, etc.
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Cinemark insights

Based on 2,174 survey responses
What people like
  • Time and location flexibility
  • Ability to meet personal goals
  • Feeling of personal appreciation

Cautionary Review: A Workplace to Avoid Due to Management Issues

Pros:Decent Work Environment: The workplace itself is generally well-maintained, and the team members are capable and hardworking.Cons:Anger Management Issues: Unfortunately, the working atmosphere is significantly marred by the general manager's apparent struggles with anger management. Instances of unprofessional behavior and outbursts have created an uncomfortable and tense workplace.Unreasonable Firings: The general manager's tendency to terminate employees for having a bad day or making minor mistakes is both alarming and demoralizing. The lack of understanding and support during challenging moments is a significant drawback for anyone seeking a stable and supportive work environment.High Turnover: The constant fear of being fired for trivial reasons has led to a high turnover rate, contributing to an unstable and stressful work environment.Advice for Potential Employees:Unless you are willing to navigate a workplace where your job security may be jeopardized due to the GM's unpredictable behavior, I strongly advise considering other employment options. Maintaining a clean record is undoubtedly important, but subjecting yourself to an environment where job security is fragile is not worth the potential toll on your mental well-being.


Poor Management, Constant Fear of Termination for no reason, lack of proper leadership, takes years to advance
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High expectations, low flexibility.

I worked at Cinemark when I was 16. I was expected to work 3+ days a week and close past 12AM. I had to reiterate my schedule to my GM 3 times before I quit for that reason. At that location, the GM made everyone tense. The AM didn’t help much and would make me make his food for him. Had to pay for all of my shift meals with only a discount. A few of the shift managers were kind and helpful but was generally a stressful place to work. They expected a lot of people aged 15-18 who were still in school. During the holidays you have to work. I had to fight hard to be able to not work the week of Thanksgiving and was expected to work either Christmas or Christmas Eve. If you are a family oriented person, it is not a great place to work. If you put in the amount of effort they see fit it is easy to be promoted. However, I had a coworker who was a good worker but was slowly let go. I believe that that isn’t the only time they had done that to someone.


Employee discount.


No scheduling flexibility, tense work environment, no free lunch.
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I like my job. It’s definitely the best when it comes to teaching you about how to interact with customers and keeping a positive attitude.

What is the best part of working at the company?Best part of working at the company would be my co-workers. They definitely make the experience of working in Cinemark better, especially when it comes to rough times.What is the most stressful part about working at the company?Stressful part about working at the company would be how sometimes you can be the only person that has to take sole responsibility of work that requires more than one person.What is a typical day like for you at the company?Typical day would be pretty chill until it gets around the busy hours where it can be fun.
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Easy job but with horrible management

Pros: free movies, easy jobCons: MANAGEMENT !! Cinemark will hire freshly 18 year olds who are still in high school as assistant managers. To become a manager, you have to be best friends with the managers. My Cinemark had a few situations where an employee was sleeping with a manager although it’s basically forbidden.


Free movies


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Nice Environment and Perks

It's very busy and fast-paced, particularly on opening weekends for big movies. You'll likely be trained in multiple departments.Employees get half off consessions both during and outside of work, free drinks and popcorn if you bring your own cup and container, and free movies for yourself and family/friends at certain times.
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Fun but make you question your life a lot.

The management here is great but they choose favorites amongst each section. Like as if almost all has their own little cliché. You do end up making new friends and getting along with others easily since it’s mainly high schoolers/college kids working.
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Productive work place

Fun,easy and flexible workplace. Get to watch movies for free. Great job for when your in school. I would recommend this job to students. Management is understanding and helpful
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Had an enjoyable time till covid shut us down then never went back

What is the best part of working at the company?Great working conditions and peopleWhat is the most stressful part about working at the company?When a top rated in two theaters is playing and both are sold out.What is the work environment and culture like at the company?Great work environment and meeting new people that come to see the moviesWhat is a typical day like for you at the company?I worked the ticket booth. Being the first person to greet the customers and to help them with any thing they need answers for.
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It’s ok

Management is pretty terrible, a lot of favoritism, they love to gossip right in front of you, they hardly help when help is needed, but schedules are pretty flexible and free movies is nice!
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Fun workplace

Few hours but working there is usually so much fun because of your coworkers and the staff. Sometimes it can be quite dead on the weekdays and that’s the only part that sucked for me since there wasn’t much to do.
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Fun workplace

Very good employees, nice mangers, good discounts also!!! Management is very good and important for all of us, the movies are a plus while working there !!
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Fun but not worth the pay

It’s a great starting job for a little extra cash over the weekend, but if you’re planning on doing this long term it’s not worth it overall. Coworkers are great, and management is good! Though, starting pay is not worth it for full time work, and even after the 3 month raise. If you work bar, and are able to get tips, don’t expect anything substantial unless it’s busy. There are days where I don’t receive any, and days where i barely breach 5 dollars even if we’re busy. I attribute this to it being a smaller location, but it’s still doesn’t make up for the fact that it doesn’t make up for the work load.
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Easy Start

There's some issues with communication among managers (though most of the managers there are amazing, some harder on you than others but all and all genuinely good people. I can name one I don't fully get along with and that's it, genuinely a great group of managers) and lack of decorations due to corporate. Other than that its a great workplace. It can be exhausting talking to customers a lot but ushering is super easy. I'm also a big fan of movies so being in that setting makes it more enjoyable. If you are a good worker they give you hours. Expect to work weekends though, because all hands are on deck during those times. But if you can thrive behind concessions other customer service work will feel like lightweight.
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Productive and fun workplace

Best place to build character. Great job and opportunity to move up. I went from making popcorn to lead projectionist to manager over my time there. I look back on my time there ver fondly.
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Fun work environment for teens

Great first job for any high schooler. You’ll get sick of popcorn but it’s great besides that. We got to watch movies if we wanted to see what was playing for free most of the time. Unless the GM came in then we had to wait but got access to see movies many times before the public.
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Long days & a difficult system to understand. Coworkers are fairly decent and always and to move to give assistance when needed. Overall stay away if you can
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Overall rating

Based on 5,227 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Compensation/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.7 out of 5 stars for Culture

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