Questions and Answers about Cintas

Here's what people have asked and answered about working for and interviewing at Cintas.

View all 428 questions about Cintas

What advice would you give the CEO of Cintas about how to improve it?

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15 answers

The interview process is ridiculous! There are a lot of good workers out there. Trying to intentionally trip people up in an interview with unrealistic interview questions makes it feel more like an interrogation session, and your company will miss out on having a dependable, hard-working, long-term employee! And remember, that nervous person that you’re interviewing just may become one of your best future employees. Also, I can understand 4-5 interviews for a manager position but not for an entry level position. Tone it down on all the interviews!!

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Employees come first. If you take care of your employees they will take care of your clients.

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Practice what you preach. Stop caring about money and revenue vs safety, and treating the employees right. Fix the trucks, hire management from current SSRs vs outside ignorant candidates. Increase the commissions, pay the SSRs for holidays.

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Ask the people who actually perform the task listen as well as talk don’t just change a procedure to say you did something approach change with an open mind. I have an experience where with a change was put in place where everything was taken out but no procedure was put in place to return files to their original location within 4 weeks there was a pile no one could find anything and OT had to be paid to return files. Look at scheduling trainings so that everyone is familiar with the new procedure is this change going to accomplish a positive improvement save money or time ask why we are making the change how long will it take to see positive results and affect the bottom line

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Interview process. To make applicants wait for numerous interviews by several different people. Is this necessary? I mean really. All those interviews and hire a person that has no intention to stay and make a career. Not only that, they quit or get fired within the first month.

Look at applicants as people looking for an opportunity, treat them with respect and make them feel honored that they are being considered and Cintas feels honored that are interviewing one of the best employee that could be an asset.
Alot of applicants don't interview well so extend a little grace and look at the person and look at their talent, willingness to be a great worker and simply... If given the opportunity, it might just be the best decision you made.

Follow up with applicants that weren't hired and explain why or give advice to what they should do for future interviews.
Maybe inspire them to reapply at a later time.
Seriously, 3-6 interviews!!! NOT NECESSARY!

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Related questions (more answers below):

Managers should be responsible for they’re actions and not play politics with peoples life’s. They say they care but only help those who are yes people and don’t like criticism. You report them and nothing happens because the system you report to just reports back to them so you get in trouble. They act like you should follow safety rules in place even though the managers are the first to break the rules.

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Go up on the pay rate!

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Hire managers that CARE about the employees!!!!!!

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Give your employees an annual bonus. You make too much money to only reward managers. And don't tax it.

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Make your supervisors more appreciative.. they don’t thank you for anything.. if you have a concern they just blow it off. Terrible place to work.

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