Work wellbeing score is 66 out of 100
2.8 out of 5 stars.
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Ciox Health Employee Reviews

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Location
United States2,606 reviews

Ratings by category

2.9Work-Life Balance
2.5Pay & Benefits
2.4Job Security & Advancement
2.5Management
2.6Culture

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Found 2,606 reviews matching the searchSee all 2,618 reviews
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Leadership Walks the Talk

Featured review

Ciox Health selected this as a representative review
The culture at Ciox has improved by leaps and bounds in the past 1-2 years. Leadership is transparent about challenges as well as successes, actively invites feedback from employees and "walks the talk" with respect to the company's core values. I love working as part of a high-performing team that supports each other and am thankful to be part of a organization with individuals who are passionate about driving meaningful improvements in healthcare.

Pros

Flexibility, opportunity to make a difference in an exciting industry, senior leadership focused on the employee

Cons

Could use more staff in select areas but trending in the right direction
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0 stars would not recommend

What is the best part of working at the company?The best part is it’s work from homeWhat is the most stressful part about working at the company?Low payUnreasonable No Raises Constantly changing without updating staffWhat is the work environment and culture like at the company?Stressful , to many workers and not enough bosses What is a typical day like for you at the company?Wake up clock in, getting audited and every person who audits expects something different
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Ciox Health insights

Based on 1,561 survey responses
What people like
  • Clear sense of purpose
  • Time and location flexibility
  • Ability to meet personal goals
Areas for improvement
  • Sense of belonging
  • Trust in colleagues
  • Fair pay for job

Very productive and tideous break goes by quick.

What is the best part of working at the company?Being able to work independently, more than excellent training What is the most stressful part about working at the company?Meeting your quota for the day on a daily basis What is the work environment and culture like at the company?Diverse but most work from home so not much interaction with other employees What is a typical day like for you at the company?Busy, tideous but not hard, always something to do
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Very Bland

Low pay for the stress and KPIs you are expected to meet. Absolutely no positive benefits. Don’t even try to think you’ll get sick time or PTO; it’s all delegated by a point system.
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Productive and exciting workplace.

What is the best part of working at the company?Autonomy to perform your job. No one hanging over your shoulders. Support from HR when needed. Pay is ok with market rates. Room to grow. What is the most stressful part about working at the company?Work never ends. There is always work to do. If you are good at your job, you can grow and work on other teams.What is the work environment and culture like at the company?Culture is productive and promising. Company is being transparent about goals and where we are going. Good leadership. What is a typical day like for you at the company?I review work volumes for multiple sites and ensure that volumes are being completed. Encourage and motivate staff. Support Regional Manager.
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It is a fun and peaceful place to work.

What is the best part of working at the company?Being able to work onsite and work from home What is the most stressful part about working at the company?Customers can be rude from time to time, but that comes from working with the public.Having to meet a production quota is really the most stressful when it come to processing the records.What is the work environment and culture like at the company?It is very welcoming. What I love is the way they make you feel like family and really care about how you are feeling and what is going on in your life.What is a typical day like for you at the company?A typical day is quiet; however, you are still working on processing records.
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Just barely worth it for me

What is the best part of working at the company?Working remotely, and a decent schedule. What is the most stressful part about working at the company?The management and the training they have in place. What is the work environment and culture like at the company?Friendly for the most part I would say. What is a typical day like for you at the company?Work on my assigned tasks, get info from supervisors every once in a while.
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Not at all what I expected

Not at all what I expected. First healthcare job outside of a local hospital. They don’t seem to be loyal or truly care for employees, which is unsettling. Also, not a lot of work rn, in turn hours are getting cut (going on 2 months now) and many employees have no more PDO hours. They say this is normal but never for this long... There’s no real communication from leadership either so we’re just left in the dark wondering what’s going on, which isn’t good. A place that truly cared would first explain as best they could what’s going on. Next, they would try to find other work for the employees and if they had nothing, they’d let the employee know so they could go find a real job.

Pros

Productivity standards are fair

Cons

Communication is lacking accords the board
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Production and work is fun

Great place to work. Flexible schedule. You have the ability to learn different things and work in different areas. Great benefits in place. Great insurance aswell.
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Ok job

It’s ok job just wish was more work…there is downtime periods …you get mileage page you use to get travel time to but the changed within the last few years and you can get bonus if cph is good
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Good Company to Work For

Remote training, good management, hourly rate is decent and mileage paid if traveling over 30 miles to sites. Hardest part is learning new computer systems at providers’ offices but CIOX has training documents for most systems and you are given the name of the systems for each appointment so you can review them beforehand.
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Everything about this place is horrible

If I could give this company 0 stars I would. Management does not care about their employees. You could be severely sick and they will still give you a point for calling off. I do understand that there are policies but they do not show their employees empathy or compassion whatsoever. Ciox only cares about KPI’s and how many schedules and call counts you make. If you don’t hit those goals everyday you’ll get an “corrective action” when it is literally out of ALL of our control. Leadership watch EVERY move you make so if you run to the bathroom for a minute you get dinged. Also management will pull you off the phones for 30-40 mins to talk about nothing but then get upset when goals are not reached. If you want to move up and grow in a company this company would not be for you because there isn’t any opportunities to grow here like they claim you can. Overall just stay FAR away from Ciox!!
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Great

Great company to work for , very easy job. The culture at Ciox has improved by leaps and bounds in the past 1-2 years. Leadership is transparent about challenges as well as successes, actively invites feedback from employees and "walks the talk" with respect to the company's core values. I love working as part of a high-performing team that supports each other and am thankful to be part of a organization with individuals who are passionate about driving meaningful improvements in healthcare.
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Great work

I learned a lot working here. The ending was very disappointing and unfortunate. They had me work for them for almost a year through the temp agency. When I was offered the position they withdrew the offer bc of my background check, they promised I’d be able to work still through the temp company and then turned around 3 weeks later and had them let me go. So discouraging to say the least
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Little pay weekly pay one month they working you a lot the next minute no hours no work no weekends no overtime

No weekend no overtime I learned a lot of EMR SYSTEMS WHICH WAS AWESOME BASICALLY YOUR OWN BOSS MOST OF THE TIMES JUST SHOW UP WHEN YOUR SCHEDULE AND WORKING IN DIFFERENT FACILITIES WAS NICE MEET DIFFERENT DOCTORS AND STAFF SOME YOU BUILD A RELATIONSHIP WITH IF U HAVE TO GO BACK TO THAT OFFICE AGAINI WILL WORK IT IF GAS WASNT SO HIGH driving all over Broward County was killing me and they pay for mileage after 30 miles not once u leave the house that was a negative about the job

Pros

Weekly pay

Cons

Driving too much
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Stressful work environment

The goals are ridiculous to meet and they change more often than normal. The pay is not meet the expectations of the average worker. Stressed all day long!

Pros

Work from home

Cons

Low pay, stressful, and demanding
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Not the job I thought it would be

What is the best part of working at the company?Working from home that’s about it What is the most stressful part about working at the company?They blame you for the clients not sending in charts even though you’ve done your part to send MR request out to the officeWhat is the work environment and culture like at the company?Mentally exhausting and the company only cares about agents who kiss up to them What is a typical day like for you at the company?You’re always watched, micromanaged, and pressured to me certain goals
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Terrible company to work for

What is the best part of working at the company?none. worst company ever I have worked forWhat is the most stressful part about working at the company?everything from even just trying to.clock in for the dayWhat is the work environment and culture like at the company?nice coworkers. terrible managersWhat is a typical day like for you at the company?stressful and being constantly judged and criticized
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Questioning everything

It was great however the employees were blindsided with company restructuring which ultimately and sadly lead to company ending the department.
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Not the best company to work for.

What is the best part of working at the company?The option to work remotely or hybrid is the best part. What is the most stressful part about working at the company?The pay is not that good, for the work you’re responsible for. What is the work environment and culture like at the company?No real closeness since the company is contracted in a hospital, and the hospital staff definitely treats you like you are a contractor. What is a typical day like for you at the company?I worked onsite and remote. On an onsite day I would give out medical records that are requested or and them out electronically.
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Great New Start

What is the best part of working at the company?Flexibility of your hours and relocation...What is the most stressful part about working at the company?Nothing is stressful about the job just know the laws of hippa What is the work environment and culture like at the company?Wonderful leadership and human resources What is a typical day like for you at the company?It fun filled day thing from appointments too appointment
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Overall rating

Based on 2,618 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.5 out of 5 stars for Compensation/Benefits
2.4 out of 5 stars for Job Security/Advancement
2.5 out of 5 stars for Management
2.6 out of 5 stars for Culture

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