Service department management is horrible!!
Service Technician (Former Employee) – Grayslake, IL. – August 31, 2016
The service department leadership at the grayslake dealership is beyond ridiculous. The manager doesn't have a clue how to run a department. His idea of leadership the threatening his employees, that is, when he actually shows up to work! Owners never show up to know what is actually going on day to day.