Citadel Federal Credit Union
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Citadel Federal Credit Union Careers and Employment

About us

Citadel was established in 1937 as the credit union for Lukens Steel Company. Today, we have more than 150,000 customers and over $2 billion in assets. Many things have changed throughout the years. Our commitment to serving our customers and the communities in which they live and work has not.

Citadel is a credit union – a not-for-profit organization
 – more... designed to serve its customers (also known as members). Like a bank, we offer a full range of products & services and deposits are federally insured up to $250,000 or more. But unlike a bank, we do not answer to a group of outside stockholders. We answer to you.

Citadel Class Service is more than a phrase. It’s our pledge to help you fulfill every one of your financial needs every day. From the mailroom to the boardroom, our employees are committed to doing what it takes to exceed your expectations. In fact, we recently received our highest rating ever for excellence in customer service.
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See Why Join Us

What is it like to work at Citadel Federal Credit Union?

3.5
Work/Life Balance
3.5
Compensation/Benefits
3.4
Job Security/Advancement
3.3
Management
3.7
Culture

What are people saying about the leadership at Citadel Federal Credit Union?

73%
of employees approve of CEO’s performance
CEO Approval is based on 11 ratings
4.0
Busy place with many good people
Written by Financial Service Representative (Current Employee) from Parkesburg, PA on January 18, 2017
A typical day at Citadel as a financial service representative consist of performing many financial transactions for members of the credit union. Also, problem solving is a large part of the occupation. When it comes to finances many people reach out for assistance and help to solve their issues. I have learned a lot about finances, loans, credit management, - more...
Pros
Lasting relationships, free food, co-workers
Cons
Low pay, tedious, not Challenging
See Citadel Federal Credit Union reviews about management
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What do employees say about Citadel Federal Credit Union's culture and work-life balance?

Stressful
Relaxed
Competitive
Collaborative
3.0
High standards and buisness ethics.
Written by Senior Financial Service Liaison (Current Employee) from West Norriton, PA on May 22, 2017
The work culture can be good at times. With the right management team I think they could greatly improve their work culture. I've worked within the organization for almost five years and I'm currently, looking for an organization with a higher quality of work ethics. There are times when senior management puts a lot of stress on the team to complete - more...
See Citadel Federal Credit Union reviews about culture