I feel good & positive about citi banks customer service
I see a good future for Citibank call center some calls are being sent out of the country but we still at Citibank had a tremendous amount of work
Answered - Account Representative (Former Employee) - Jacksonville Florida
Citi of course will have consistantly have there changes we were taught in training the C in Citi was for Change, but with so many changes, no many will be able to grow.
Answered - Collections Agent (Current Employee) - Jacksonville, FL
Good companies to work for
Answered - Service and Sales Associate Responsibilities (Former Employee) - Irving, TX
The future of Citigroup is very promising
Answered - Senior Account Officer (Former Employee) - Owings Mills, MD
They will be losing a lot of people due to the amount of work that they are assigning to us to work via Agile in short Sprints. Most of my co-workers are unhappy due to changes in the past year.
Answered - Product Manager - Technical (Current Employee) - Jacksonville, FL 32258
Strong and steady
Answered - Fraud analyst (Former Employee) - Hagerstown, MD
Not well. The banking industry for employees is rough
Answered - Banker (Current Employee) - Fort Worth, TX
Terrible i dont have any hope for them
Answered - Caretaker (Current Employee) - Hagerstown, MD 21740
Citigroup is a secure company.
Answered - Customer Service Representative/online support (Current Employee) - Florence, KY