Yes if it's followed by a request to schedule an in person interview. You will need to answer questions in the star format. Look it up and practice before you go.
Answered - Fraud Analyst (Current Employee) - Jacksonville, FL
I believe that was a good sign
Answered - Administrative Assistant/Trainee Analyst (Former Employee) - New York, NY
Yes this is a good sign hopefully you will be called in for a second interview.
Answered - Operations Coordinator II (Former Employee) - Irving, TX
Yes. Anytime you have an engaging call it is a sign of possible progression within the hiring process.
Answered - Vice President (Current Employee) - Tampa, FL
It's a very good sign, developing relationships are a driving force to success/
Answered - Mortgage Consultant (Former Employee) - Irving, TX
Yes, 20 minutes is not very long for an interview, so it is a good sign.
Answered - SVP/Compliance Officer (Current Employee) - Rutherford, NJ