Citi
Citi Employee Reviews
Overall rating
Based on 13,476 reviews
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Found 9,874 reviews matching the search See all 13,472 reviews
it's good place to work.
Vice President- Branch Manager (Former Employee) – Sterling, VA – March 29, 2017
Citi Bank is good bank to work I wish they were not closing branches in VA. I really enjoyed working there. I really like their sales incentives pay was really good.
Enjoyed the customer service expericence
Customer Service Rep (Former Employee) – Kansas City, MO – May 18, 2018
I loved working there. But I loved helping people that called in and am really good at but then they made you pressure sale.. to be honest I'm not the best at sales. I tried to see if I could be moved to just customer service but there was no open spots
Pros
pay
Cons
pressure sales
Difficulties in the A&D Team
Associate GeoScience Technician (Current Employee) – Houston, TX – May 17, 2018
Unable to retain leadership. extensive turnover. Due tot he instability of our leadership, we lost many highly qualified professionals. Absolutely no work-life balance. Position monopolizes your life.
Flexibility and great co-workers
Instructional Designer (Former Employee) – San Antonio, TX – May 17, 2018
The flexibility was great as it allowed you to care for home life situations that would occur and your job at the same time. You were able to makeup your time. This was great especially since I have two elementary children.
The individuals I worked with were great. They made the days more enjoyable and go by faster.
Benefits were great.
The individuals I worked with were great. They made the days more enjoyable and go by faster.
Benefits were great.
Pros
Flexibility
Cons
Work hours
Large global organization with plenty of opportunties
Senior Vice President (Current Employee) – Township of Warren, NJ – May 17, 2018
Great company with great vision.. Plenty of opportunities around all sectors and global functions.. Some region/country and state has more job openings than others
Pros
Work life balance
Cons
Not much opportunities in NY areas
Workplace if dynamic and filled with energy
Business Data Analyst (Former Employee) – Tampa, FL – May 17, 2018
Lots of meeting; data analysis and data acquisition; Project MOM; follow ups ; data mapping. Data modeling using Erwin.
The company is a fun place to work; at times the project tenure became intense and with intense pressure.
Tampa location has a gym which making it really useful after work
The company is a fun place to work; at times the project tenure became intense and with intense pressure.
Tampa location has a gym which making it really useful after work
Nice to work there good atmosphere.
Administrative Assistant (Former Employee) – Hato Rey, PR – May 17, 2018
This was in Puerto Rico in 1989. I do not know how things are now. I liked my job, pay was good and people were nice.
Management was demanding but nice.
Management was demanding but nice.
Pros
overtime was double pay.
Cons
Cannot think of any
Fast paced at times
Senior Collector (Former Employee) – Englewood, CO – May 17, 2018
Working for Citi was fast paced at times and slow paced some days, moving up in the company was about performance and not what you know, depending on the VP that you work under
Pros
Vacation days as soon as you start
No room to grow with stale management
Credit Operations Specialist (Current Employee) – Roy, UT – May 16, 2018
While limiting your growth by requiring you maintain a position for at least a year, management can not seem to keep personal feelings aside. Favorites run rampant through this call center and seem to get away with murder. Rules change depending on who you are and with whom you spoke. No flexibility in scheduling, they are unwilling to work with you for a schedule revolving around school or children. There are a few redeeming qualities about this call center. There are one or two managers who can keep things professional, and one or two non-managers that attempt to keep things as fair as they possibly can for you when dealing with leadership.
Pros
Benefits, compensation
Cons
No room to grow, terrible leadership
Productive / job security / great management
Agency & Trust (Current Employee) – Tampa, FL – May 16, 2018
I really enjoy the workplace, managers, co-workers, competitive environment. i just want to explore antoher areas even within Citi not related to Latam American markets.
Great place to work
Senior Compliance Analyst (Current Employee) – New Castle, DE – May 16, 2018
Great company...learned a lot about AML and other investigations practices. Laid back and good work-life balance. The benefits are good and the bonuses and yearly raises are standard.
Advocate of work life balance
Vice President - Legal Entity Management (Former Employee) – Hillsborough County, FL – May 16, 2018
During my time at Citi I was lucky enough hat my department was a big advocate of work life balance and it wasn't frowned upon to work from home regularly.
Fast paced work environment
Operations Assistant Manager (Former Employee) – Irving, TX – May 15, 2018
Inbound calls to resolve credit card fraud, learned how to avoid fraud, most enjoyable part of the job was the culture and being appreciated by employer
Pros
great benefits
Cons
irate customers
Excellent company
Citigold Private Client Banker (Current Employee) – New York, NY – May 15, 2018
Very good people work here, and they strive to help their clients, despite typical work challenges they cannot control. Culture is very inclusive and tries to be proactive.
Pros
Old well known brand
Cons
pay and advancement could be better
It is a great place to work if you like big companies
Credit Officer (Former Employee) – Irving, TX – May 15, 2018
The culture is very relaxed and lacks employee mentoring and grooming for advancement. It is a large building with a restaurant and a gym. My position required a lot of overtime.
Pros
Restaurant and gym accessibility
Cons
Too Casual a Culture
Good place to work
Repossession Coordinator (Former Employee) – Middleburg Heights, OH – May 15, 2018
Work hard 8 hours a day.
Learned to move from collector,to making loans to repossession coordinator.
Management was tough.
Workplace culture was fun.
Enjoyed it when boss would take us out after month end.
Learned to move from collector,to making loans to repossession coordinator.
Management was tough.
Workplace culture was fun.
Enjoyed it when boss would take us out after month end.
Pros
good pay
Cons
Mortgage crisis closed the division nationwide
Fast paced teller line
SENIOR TELLER (Former Employee) – Dallas, TX – May 15, 2018
Assisting on teller line daily and providing assistance to other tellers with certain transactions. Referring customers to bankers was part of the of but was unfortunate when staffing was an issue.
Diversity score
70out of 100
The Diversity Score tracks how positively diverse employees rate their experience at Citi.
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