Team Spirited, knowledge, fast-paced, poor management
Teller Level 2 (Current Employee) – Modesto, CA – August 10, 2018
The hardest part about working for Citi is that their equipment consistently fails daily on the worst days such as the weekend, which greatly impacts our customer service scores. Citi does not invest in newer equipment and software that is not advanced or current to todays technology. Management is very poor, unfair, and shows favoritism to particular employees unfortunately. Many employee's have transferred or quitted due to this. The only enjoyable part about this job is having co-workers who are outgoing and caring individuals who become family. On a positive note, responsibilities are huge in this bank and it might be overwhelming at times, yet it sets you up for success in future up bringing for other banks to take on higher roles. You gain a lot of insight on operations and the team spirit is high. On some Friday's, there is casual day friday sports day.
Flexibility, weekdays only 10-5, benefits, Pto
poor management, high employee turnover rate, old software & equipment, favoritism