Citi Employee Reviews

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5.0
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Good Place to work
Credit Escalation Specialist (Current Employee) –  Hagerstown, MDOctober 20, 2018
Good place to start a career I would recommend this job as a great place to work, they are work family based and very good job to move up within the company
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5.0
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Great place to start a Career
Credit Representative (Former Employee) –  Layton, UTOctober 20, 2018
Good starting point for a career but not a place to stay long term. CITI is great at supporting local Charities an organizing fund raising committees.
Pros
good training
Cons
Will not keep employees
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5.0
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busy, well lighted, comfortable work areas,
Customer Service Rep (Former Employee) –  Boise, IDOctober 19, 2018
professional, clean, secure, help available, break rooms, soft drink machines, candy machines, clean bathrooms, elevators, ample parking, outdoor lunch tables, neat grounds.
Pros
professionalism, clean environment, and managers available for help if needed.
Cons
newly promoted mgr. was eager to make name for himself, others were more refined.
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5.0
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Amazing place to work.
Customer Service Representative (Former Employee) –  Tucson, AZOctober 19, 2018
Even though Citi had their strict policies and ways to cut corners when it came to following work protocol, it is an amazing place to work. The co-workers is what made this job amazing.
Pros
Free stuff
Cons
strict rules with no leeway.
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2.0
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Compensation not great decent benefits
Operational Risk Analyst 2 (Current Employee) –  O'Fallon, MOOctober 19, 2018
Little to no opportunities left in Ofallon location. Management has went down hill. No real leadership. They are never proactive. Everything is done in a reactive manner.
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3.0
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was fun working with the team
Applications Development Manager (Former Employee) –  New York, NYOctober 19, 2018
Grate people to work with
Good use of a new technology –fun to work with
Not much space for promotion
Highly disorganized infrastructure with a lot of bureaucracy
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5.0
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Great environment and a reputable brand
Sanctions Compliance Officer (Current Employee) –  Tampa, FLOctober 19, 2018
Citi is a great company that has many opportunities to expand the horizons of your career. The company promotes its mission to be first in class and supports its employees to do so as well.
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5.0
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citi Bank
customer service representative (Former Employee) –  Florence, KYOctober 19, 2018
Great place to work. Competitive wages. Fixed schedule. Holidays and paid time off. Overtime available. Great working environment. Great managers. and friendly co workers
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3.0
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Good Place to Work but Not Much Room for Advancement if Older
CREDIT MAINTENANCE SPECIALIST 4/JUDGMENTAL (Current Employee) –  Gray, TNOctober 18, 2018
City has good benefits. However, it is hard to advance in the company unless you are really young. People who have degrees will get passed over for younger people
Pros
Great benefits
Cons
No room for Advancement
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3.0
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Company was fun to work for.
Loss Mitigation Specialist (Former Employee) –  Phoenix, AZOctober 18, 2018
The management was great with the employees and felt appreciated. The only negative is that citi is getting smaller as a company and laid off lots of people
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4.0
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Great people but so many system issues which cause frustration for customers and employees.
Eservices/technical support (Current Employee) –  Florence, KYOctober 18, 2018
Citi is an overall good company with good compensation and great benefits. It would be nice if you didn’t have to be in your current position for a year before you can apply for other positions. While this isn’t always the case, for most positions, it is a requirement.
Pros
Good benefits, health center, on site medical center.
Cons
Cube farm environment, very few lower level jobs where you aren’t stuck working weekends or holidays.
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5.0
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Outstanding Bank
Financial Analyst (Former Employee) –  Chicago, ILOctober 18, 2018
My time at Citibank was a time of learning and growing. Management recognized by abilities and hard work. Provided opportunities for me to advance. The managers I was lucky to have were all mentors to me.
Pros
benefits, bonuses, stock ownership
Cons
Commute
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3.0
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Great work-life balance
COMPLIANCE AML EXECUTION SR. MANAGER; VP (Current Employee) –  Tampa, FLOctober 18, 2018
Citi offers an excellent work/Life balance and benefits plans to all employees. Employees are able to work in a diverse group with different people. Hardest part of the job; too many meetings which are not productive in many cases. Most enjoyable part of the job is the people who work in the company.
Pros
Woork/Life Balance and Benefits
Cons
No retention of good employees
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4.0
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Productive and cut throat environment with many added benefits
HEAD TELLER (Current Employee) –  Westlake Village, CAOctober 17, 2018
Workplace culture is always a fun and enjoyable environment, hardest part of the job are the customers. Management is cut throat and needs better training.
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5.0
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Excellent complany to work for
Dispute Resolution Analyst (Former Employee) –  Jacksonville, FLOctober 17, 2018
I started out my career with Citi and had noting but success. I was able to gain a strong base line of understanding and learning the corporate world.
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4.0
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good times and bad times
Vice President - Infrastructure Service Delivery (Former Employee) –  Melville, NYOctober 16, 2018
Over 17 years there were good years with bonuses, comp days, etc., and there were bad years with 5am wake-up calls and 15 hour days for a 3% raise. Management was a mixed bag, some clueless, some wonderful leaders.
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3.0
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Long career at Citi
Senior Credit Transactor/Team Leader (Current Employee) –  New York, NYOctober 16, 2018
Plenty of career opportunities within the firm, would recommend to anyone looking for broad banking and finance experience. Smart people with receptive management style.
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3.0
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Jax location needs changes but generally it pays the bills
Escalations Specialist/Forbearance Arrangements (Current Employee) –  Jacksonville, FLOctober 16, 2018
In my role I take escalated calls for those who want to speak to a supervisor and calls for people experiencing financial hardships. Calls are back to back all day, especially if you work past 5:30 pm EST. I've learned a lot about finances which has helped in my personal life. Due to a changing culture within the senior leadership area, the department has changed in a negative manner for this location. The people you work with in my department are great, however the entry level position employee's act more like a typical "high schooler" despite their age. The hardest part of the job is keeping your cool on calls even when clients are cursing at you and being unprofessional. The most enjoyable part of my job is "idle" time when I am not on a phone call (which does not happen very often) and general maintenance calls that only take about 3-5 minutes.
Pros
Voluntary Time Off (VTO) & Bonus/Incentive
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5.0
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Great upper management and clients
Branch Manager/ Loan Officer (Former Employee) –  North Brunswick, NJOctober 15, 2018
Citi is well branded and fair with goal along with upper management explaining importance of goals. Clients usually have a good response. Hours are fair for the staff. Thank you Marina
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5.0
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Flexible, good benefits, good environment.
Senior Compliance Analyst (Current Employee) –  Tampa, FLOctober 15, 2018
Flexible, clean, good environment, promotes growth. There are a lot of opportunities to grow within the company. There are a lot of training and ways to learn in different sectors and business fields.
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Overall rating

3.9
Based on 14,574 reviews
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