Citi Employee Reviews

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4.0
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Great career opportunity
VP, Technology Program Management Office (Former Employee) –  St. Louis, MOJune 15, 2019
I was laid off from Citi in 2007. My comments, though required by Indeed to move to the next section, are very dated. The best years of my career, from a personal development standpoint, were at Citi.
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3.0
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Unpredictable
Customer Service Department/title/QC (Former Employee) –  O'Fallon, MOJune 15, 2019
Depending on department and if you get lucky and get a good manager which overall you won't, always can be laid off! CITI IS CORRECT THE C STANDS FOR CHANGE! TOO MUCH CHANGE!!
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4.0
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N/a
commercial cards rep (Former Employee) –  Jacksonville, FLJune 14, 2019
Citibank was a good place to work for me for a while some managers are better and more supportive than others but overall they have a lot of Benefits and opportunities to take advantage of.
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4.0
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Good company
Customer Service Representative/Call Center (Former Employee) –  Boise, IDJune 14, 2019
Citi is a very diverse company. The hardest part of the job was having to deny credit line increases when the system declined them, telling the customer "no". Best part was the diversity of customers that I got to speak with daily. All races, all ages and many different scenarios. No two calls were ever the same. Managers could use some training on how to help their teams excel.
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3.0
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good
Business Systems Analyst (Former Employee) –  New York, NYJune 14, 2019
Contracted consultant for 7 months
PMO was great but consultant firm was just starting
Work/life balance was lacking and not possible
Most contractors didnt return
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2.0
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Very numbers driven
Assistant Vice-President, Senior Compliance (Current Employee) –  New Castle, DEJune 14, 2019
work from home is good
People there are nice
Work is mundane
The building is run down
Very little communication
Constant deadlines
Management-some don’t have experience
Pros
Work from home
Cons
Building is run down
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5.0
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Account Manager
Collection Account Manager (Former Employee) –  Las Colinas, TXJune 14, 2019
I was a collector at Citibank and i was in charge of late stage delinquencies and Ioved every bit of it. I was responsible for finding customer and vechiles and bringing them current of getting the vechile to cure loss and futher late payments.
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5.0
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citi bank
Teller (Current Employee) –  Anaheim Hills, CAJune 14, 2019
A typical day of work consist of helping clients out with transactions and offering them special promotions that benefit them financially. I learned a lot about how to treat a client and build a long term relationship with them to continue their investments with Citibank.
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4.0
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Productive and fun workplace with a Foosball table
Network Monitor (Former Employee) –  Irving, TXJune 14, 2019
Work environment is great. One of the best places to learn and gain experience. Citi's environment is one of the largest and you will work with multiple type of devices.
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3.0
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Descent pay.
Personal Banker (Current Employee) –  CAJune 13, 2019
Been working here for a while. It is OK. Manager handling makes a huge difference. Some tellers have been working her for a life time time.
Definitely requires sales and cross selling.
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4.0
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Miss this place
Credit Analyst/Customer Service (Former Employee) –  Hagerstown, MDJune 13, 2019
It was run like a tight ship so some things may have not made sense upon my views to which I would ask a manager for assistance understanding it was a really good job for the money
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1.0
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Stressful and training is not good
Customer Service Representative (Former Employee) –  Irving, TXJune 13, 2019
If you want great benefits then this is the place to be but if you are counting on the training they provide you to get your job done then look elsewhere. It is a very stressful environment, it was very slow and a lot of time they would let us go home because there was a lack of work.
Pros
Benefits and Pay
Cons
Job was very stressful
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1.0
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Manager not very professional
Business Trainer (Former Employee) –  LIC New yorkJune 13, 2019
They are very bad at hiding favoritism. Its not what you know Its who you know Would not recommend. The work culture is unbearable. No support from management.
Pros
world known company
Cons
company is very disorganized
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3.0
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Its okay
Commercial Credit Card Service Representative (Former Employee) –  Irving, TXJune 13, 2019
You can make a career in this company if you want, or you can let the stress of the job coupled with life take you down an uncharted path. Its a very stable and decent company to work for.
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4.0
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Good Company
KYC Risk Evaluation Management (Former Employee) –  Tampa, FLJune 13, 2019
Good company to work for. They value the employee and do make conscious efforts to engage with the employee and provide a better work environment. No complaines
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4.0
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Great place to work and grow
Lead Teller/Operations Specialist (Former Employee) –  East Farmingdale, NYJune 13, 2019
Citi gave you the tools and training to do your job well. Very competitive and high paced. Not a job you can relax and blend in. Great place for a first time banker or a seasoned associate
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2.0
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Predatory Lender
Web Production Manager (Contract) (Former Employee) –  Irving, TXJune 12, 2019
I worked for Citi Financial Mortgage rebranding websites that had been acquired. These were online loan applications that were at times operating on servers without updated security certificates. These loans went to unqualified borrowers at ridiculous interest rates who should have never been given a mortgage These are the types of lenders who caused the collapse of the economy in 2008.
Pros
Excellent salary
Cons
Length of commute
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4.0
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Cit is a Great Company to work for. They have great benefits, flexibility and nice working environment
Project Manager / Operations Sr. Analyst (Current Employee) –  Tampa, FLJune 12, 2019
A lot of opportunities, great benefits. Room for growth and flexibility. There is state of the art seating stations. No one is assigned to only one spot. The open community atmosphere allows employees to interact and meet cross functional team members
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4.0
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Productive and funplace with a ping pong table
Underwriter, Specialist (Current Employee) –  O'Fallon, MOJune 12, 2019
Productive and fun place with a ping pong table. You can move up or to other departments but be aware that the company policies and your performance may limit advancement
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4.0
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Great bank to work and learn at
Vice President, Retail Business Banker (Former Employee) –  Long Island, NYJune 12, 2019
Citi gave you every opportunity to better yourself and further your professional self. Great bank to learn at, with enough opportunity to advance in any area of finance
Pros
Culture
Cons
pay
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Overall rating

3.9
Based on 15,843 reviews
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Ratings by category

3.8Work/Life Balance
3.9Compensation/Benefits
3.5Job Security/Advancement
3.5Management
3.7Culture

Ratings from women

3.5InHerSight Score

3.2Personal Development

3.7Career Opportunities

3.7Family Support

Women rate the female-friendliness of their workplaces on InHerSight