Citi Employee Reviews
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Citi insights
What people like
- Ability to meet personal goals
- Clear sense of purpose
- Ability to learn new things
Areas for improvement
- General feeling of work happiness
- Sense of belonging
- Energizing work tasks
it's good place to work.
Vice President- Branch Manager (Former Employee) - Sterling, VA - March 29, 2017
Indeed Featured review
The most useful review selected by IndeedCiti Bank is good bank to work I wish they were not closing branches in VA. I really enjoyed working there. I really like their sales incentives pay was really good.
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Culture at Citi always awesome
Unit Manager (Former Employee) - Tucson, AZ - October 15, 2021
Great mgmnt develop future leaders, ethics always priority number 1, everyone held accountable, positive attitudes despite chance being a constant, qualitty of people unmatched.
Pros
Bonus if metrics met monthly, recognition a top priority, always doing something for agents
Cons
Layoffs, in mortgage too many programs used simultaneously
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Great place to work with great growth opportunity.
Branch Manager (Former Employee) - Seattle, WA - October 13, 2021
Company promoted from within, I moved all over the country with Citi. Was promoted multiple times, earned many rewards. Company is great at recognizing hard work.
Pros
Great training, wonderful staff.
Cons
Products weren’t always the best
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Positive working place
Collections Specialist (Former Employee) - Jacksonville, FL - October 13, 2021
Great management and teams, Great awareness with culture and the world. Very informative in transitions. Citi does everything possible within reason to help be the best part of citi and a better person all around. Being employed there has changed my life for the better in so many ways. I would recommend citi bank 1000%
Pros
Great work life management
Cons
30 minute lunches
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Best call center Job
Customer Service Representative (Former Employee) - Tucson, AZ - October 10, 2021
I loved working at Citi. The job is cake. The hardest part is the customers, the rude ones obviously. Every manager I have had has been amazing. They seriously care about you as a person. You’re not just a number. Very accommodating. Paid maternity AND paternity leave (amazing). I’d recommend this employer!
Pros
Bonuses, opportunity to move up
Cons
Score cards- if the customer isn’t happy with a company policy we can really get dinged for it.
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Standard Finance Job
Stockbroker (Former Employee) - O'Fallon, MO - October 8, 2021
You are paid well to do the job. This is how finance is. The job might be boring but they give great benefits and pay so if that's what your looking for then Finance is for you.
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Nice place
Analyst (Former Employee) - Dublin, GA - October 8, 2021
Super cool place with a lot of diversity and cool people. You learn a lot and its definitely a nice chance for a career in finance. Can only recommend
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Teller
Teller (Former Employee) - Los Angeles, CA - October 7, 2021
I always recommend a teller job as a way to get your foot in the door. Unfortunately, they tend to hire managers who are outsiders instead of pushing employees to new positions. If you're looking to get a foot in the door you should apply and hope the branch you get is helpful with your onboarding
Pros
benefits
Cons
schedule changes
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Terrible place to work no care fpr ypu as an individual
Credit Analyst (Former Employee) - Roy, UT - October 7, 2021
Don't do it, I wouldn't waste my with this company. They had no care for you as a person. They will start you off with a great expectation and then quickly break your soul and take everything away that makes the job worth doing.
Cons
Short breaks, management, environment
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Good place to work
Credit Card Specialist (Former Employee) - Tucson, AZ - October 7, 2021
I really appreciated working for Citi Bank. It was a real learning experience. I saw so much. I had fun and loved My co-workers. Good times. Thank You points are nice.
Pros
Lots of pros
Cons
Definitely Depends on the Person
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Company Culture
Customer Service Representative (Former Employee) - Meridian, ID - October 6, 2021
The culture of Citi is toxic at best. The manage but not lead and train people to have poor communication skills. They pay is low for the area and is not livable
Pros
Na
Cons
Everything
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The worst culture in banking
Summer Intern (Former Employee) - New York, NY - October 6, 2021
nobody expects investment banking to be easy - citi takes it to another level. majority of employees VP and below don't appear to sleep. culture is not supportive - attitude is that you are lucky to have the chance to do this work, rather than accommodating of the challenges created by constant all nighters
Pros
good pay
Cons
horrible culture
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Good company to work for.
Head Teller (Former Employee) - Miami, FL - October 6, 2021
Few opportunities to grow within the company. But overall great management, secure, and good benefits. The work environment very positive and they make employees feel like they care.
Pros
Benefits
Cons
Short staff
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The culture at Citi is amazing!!
Customer Service (Current Employee) - Tucson, AZ - October 6, 2021
Your success is Cit's success. From training to the production floor, you are in charge of your career. The opportunities will come with exposure, strong work ethic, communication, and being present, when scheduled to be at your post.
Pros
benefits--day one include: vision, heath, dental, life, 401k savings plan at 90 days with 6% contributions matched at 100%.
Cons
Tuition reimbursement is only $5000 per year
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good leadership room for growth
Collections Specialist (Former Employee) - San Antonio, TX - October 6, 2021
good place to work as a starter call center they are on the lower end of the pay scale with banking call centers so good to get experience great training you will feel comfortable when you enter the floor on your own.
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Don't work here
Fraud Analyst (Former Employee) - San Antonio, TX - October 4, 2021
They don't actually care about you as a person. Regardless of your experience they will still go with people with 10+ years experience even if you have 8 years experience. There schedules are rigid and they expect wayy too much from you for $15/hr. They don't value you. You are a number. Not a person. Don't you forget it!
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Lack of training and support. Excellent benefits
Client Advocate (Current Employee) - Remote - October 2, 2021
Managers care more about the metrics and numbers than the customers. Benefits are excellent Systems are constantly crashing but managers have unrealistic and demanding expectations causing extreme pressure and anxiety.
Pros
Benefits
Cons
No HR Generalist available, high pressure very stressful.
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Great company
Lead Teller/Concierge (Former Employee) - Doral, FL - October 2, 2021
Working for citi is great. Of course any job is stressful but at citi you have many opportunities to grow. Management is great, they are understanding and they work with you if you need it. Policies and procedures are constantly changing, so you have to be used to change.
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Decent place to work
Credit Specialist (Current Employee) - Not saying - September 30, 2021
It definitely has its advantages working from home but don't think I woukd be happy working in the office.I feel you have to fit the narrative in order to succeed... very left company either agreen with their agenda or stay silent and you will be fine.
Pros
Work from home
Cons
Expensive health benefits
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Love Citi! Pay me more
Escalation Specialist (Current Employee) - Meridian, ID - September 29, 2021
I’ve been at Citi for 10 years. Citi has been unbelievably awesome to us all during the pandemic. I love Citi and all they’ve done for me. I wish they would pay more. Starting pay at places is close to my pay after 10 years.
Pros
A lot more than I could explain
Cons
Pay
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Ok
Credit Representative (Current Employee) - Sioux Falls, SD - September 29, 2021
Citi bank is a decent place to work . The pay is good enough and the benefits are also good . The job itself can be stressful because of the customers but overall ok
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Ask a question about working or interviewing at Citi. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.8Work/Life Balance
3.9Compensation/Benefits
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Women's ratings
3.3
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57%say women are treated fairly and equally to men
61%would recommend to other women
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