Happiness rating is 55 out of 100
3.4 out of 5 stars.
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Citizens Careers and Employment

Work happiness

Scores based on about 817 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel they have the time and location flexibility they need?

About the company

  • CEO
    Bruce Van Saun
    approve of Bruce Van Saun's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $5B to $10B (USD)
  • Industry
    Financial Services
  • Link
    Citizens website
Learn more

Jobs near you

There is 1 Citizens job close to Ashburn, VA. You can check out other available jobs at Citizens.

Browse jobs by category

Banking & Finance

254 jobs


Salary estimated from 19.4K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 2.9K reviews and is evolving.



Manager in Rockville, MD
on January 30, 2015
Work with Directors and Budget Managers to create, prep and track their budgets. Interact with a variety of staff to get information and assist them in being able to access the budget system
Personal Banker in Lawncrest, PA
on May 18, 2022
Work life balance wasn’t great. Management were often moved or fired for violating policy to make sales but that is the way leadership shaped the culture.
Business Support Consultant in Remote
on May 13, 2022
*Has many ways to incentivize employee engagement*There are many ways to move up or laterally on the corporate ladder, and internal promotions are typically preferred over outside candidates*The key to success here is how you communicate and how often*Although pay is fair, I found it very tedious or difficult to leverage your talent for a bigger than a "standard corporate raise of 2%"*Embraces remote work or hybrid remote, and work life balance is amazing
Employee Relations Specialist in Rhode Island
on May 11, 2022
Company is great - management tries very hard to encourage colleagues to grow in their careers and provide opportunities to grow. Lots of opportunities with Citizens!
Personal Banker in Philadelphia, PA
on May 9, 2022
There were certain areas of the bank that I enjoyed working in. There was a consistent lack of work/life balance. The culture was not great. It was a good opportunity to learn.

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Questions and answers

People have asked 153 questions about working at Citizens. See the answers, explore popular topics and discover unique insights from Citizens employees.

See questions about:

  • Background Check
  • Hiring Process
  • Interviews
  • Benefits
  • Dress Code
  • Salaries
  • Drug Test
  • Attire
  • Office Locations
  • Part Time Jobs
  • Promotion
  • Working Environment
  • Working Hours
  • Working Culture
  • Work from Home

Interview insights

Insights from 519 Indeed users who have interviewed with Citizens within the last 5 years.

Favorable experience
Interview is average
Process takes about a week

Interview Questions

I was asked about my prio workingr experience, college major, and what value would I bring to the table

Shared on May 10, 2018

If I could work Saturdays, and different hours

Shared on March 30, 2018

Interviewed by recruiter on phone. Interviewed by 3 different managers at three different times by phone. Never face to face interview. Sent me for finger printing, background check and drug screening.

Shared on March 4, 2018

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