Happiness rating is 55 out of 100
3.4 out of 5 stars.
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Citizens Careers and Employment

Work happiness

Scores based on about 845 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel they have the time and location flexibility they need?

About the company

  • CEO
    Bruce Van Saun
    approve of Bruce Van Saun's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $5B to $10B (USD)
  • Industry
  • Headquarters
    Providence, RI
  • Link
    Citizens website

Citizens is where you’ll have the support and training to make an impact and take your career wherever you want to go. Join us today.

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Jobs near you

There are 2 Citizens jobs close to Ashburn, VA. You can check out other available jobs at Citizens.

Browse jobs by location

Johnston, RI

85 jobs


Salary estimated from 23.6K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 2.9K reviews and is evolving.



Manager in Rockville, MD
on January 30, 2015

Work with Directors and Budget Managers to create, prep and track their budgets. Interact with a variety of staff to get information and assist them in being able to access the budget system

Personal Banker in Pleasant Valley, NY
on November 29, 2022

Difficult to do job when you had to call the same people every week. No real room for growth because they hire upper management from the outside, and pass over employees that have been working there for years.

Universal Banker I in Truth or Consequences, NM
on November 11, 2022

Knowledgeable co workers and very friendly environment. I love it so much. The experience I gave gained so far has benefited me greatly. I am very thankful.

Sales Manager in Orland Park, IL
on October 20, 2022

Management operates without much vision and creativity. Not employee or customer focused. Average at best financial products, uninspired loan processing and loan product review/underwriting.

Teller in Hyannis, MA
on September 14, 2022

While my team was great, the RM would hound us to make numbers (not connections). She would do things like criticize us for helping non-english speakers (very common in the area) reset their app and say they needed to use the phone number or the reset prompts. There were no options other than english though, so we never understood how that was supposed to work. Also, the equipment was so terrible that it actually interfered with performance ability daily. IT dept and Human Resources were not responsive. However, the pay was decent and it had fantastic business hours. My team in-store was wonderful, and I’m still friends with some of my old colleagues today.

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Questions and answers

People have asked 157 questions about working at Citizens. See the answers, explore popular topics and discover unique insights from Citizens employees.

See questions about:

  • Background Check
  • Hiring Process
  • Interviews
  • Benefits
  • Dress Code
  • Salaries
  • Drug Test
  • Attire
  • Office Locations
  • Part Time Jobs
  • Promotion
  • Working Environment
  • Work from Home
  • Working Hours
  • Working Culture

Interview insights

Insights from 523 Indeed users who have interviewed with Citizens within the last 5 years.

Favorable experience
Interview is average
Process takes about a week

Interview Questions

I was asked about my prio workingr experience, college major, and what value would I bring to the table

Shared on May 10, 2018

If I could work Saturdays, and different hours

Shared on March 30, 2018

Interviewed by recruiter on phone. Interviewed by 3 different managers at three different times by phone. Never face to face interview. Sent me for finger printing, background check and drug screening.

Shared on March 4, 2018

Recent news

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November 25, 2022

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