Shift Manager (Current Employee) – Indianapolis, IN – January 8, 2018
Overall, I love this company. Unfortunately, the larger they get the more difficult it becomes to move up because they tend to hire from the outside lately. Because of this we are getting managers who are less dedicated to the culture than before. But in the long run everything is great there. I, myself, have had lots of opportunities in the years with the company and obviously enjoy it since I've stayed for more than 6 years so I would highly recommend this company as a whole. It is fun, fast paced but easy to enjoy, you get free food, there's lots of freedom, and the connections you make with guests, regulars and coworkers are awesome. Also as a full-time employee you get benefits- health, life, visual, dental insurance and paid vacation.
free food, fun and fast paced while not being cut-throat, great connections, if full-time you get benefits
Kitchen Prep/Dishwasher (Current Employee) – Kentucky – October 31, 2018
Within a month of working there, 4 people quit and management refused to hire more people. I was getting paid for one job but working 3. I didn’t want many hours 20-25 at most. Was yelled at for asking for less hours... i was never properly trained and everyone working there is super rude. I would 10/10 never recommend this company. Maybe they should look into why people keep quitting. Aka look into the mirror.
Manager (Former Employee) – Raleigh-Durham, NC – November 16, 2018
Great mission statement and a solid owner. The Home office staff is fantastic but that's where the good feelings about this company ends. The Market Leader in my area should not be leading people. There is too much nepotism in the joints and catering. Add some "good old boy" network to the mix and you have a great company being ruined by a few people in high places. Too bad, because the team members in most areas are pretty awesome and will live the mission statement of serving and creating happiness everyday.
Assistant Manager (Former Employee) – Lexington, KY – September 5, 2018
By far my favorite job I've ever held. If they had one close to where I live I'd have never left. They are all about there employees. They help you to advance up the ladder fast. I highly recommend working for city bbq!
Cashier/Customer Service (Current Employee) – United States NC – October 1, 2018
Overall it's a great place to work at everyone is like a small little work family we all care and respect each other. It's a drama free environment. We all try out best and work at a fast pace to satisfy all customers needs.
I absolutely loved how laid back City BBQ was. I loved the atmosphere of the restaurant itself, the guests and my co workers.
Team Member (Former Employee) – Greenwood, IN – January 11, 2017
Running the cash register was my favorite, I loved explaining the menu and the different ingredients in the food. Management was decent as far as the work they themselves put in and their constructiveness towards us employees. But they were always supportive and made working there easy. The regulars were my favorite, as well as first timers because they were eight times out of ten to return. The food is amazing.
Free food, freedom to make the customer happy (free food for compensation, free fixes, etc)
Cafeteria style dinning, no waiting tables, no tips.
Que Ambassador (Former Employee) – Newark, OH – May 29, 2018
It was a nice company to work for and promoted friendliness both toward customers and to your fellow coworker. Never felt like there was a large gap between management and the employees, the higher levels were always very accessible.
Team Member (Former Employee) – Centerville, OH – April 23, 2018
While the work itself was at times very hectic and demanding, working here was a fun learning experience that I value. Being my first job, this is where I honed the base of my work ethic and learned a lot about how a business is operated on a daily basis. Here I became a certified trainer and trained many individuals who came through that location. Unfortunately the pay was not enough for me to sustain rent, bills, and other responsibilities at the time but my situation was unique so I'm sure that wouldn't be the case for any who are seeking employment at this facility.
I enjoyed working here until it became very popular. Even though sales increased by a factor 4 the management would not hire more staff to help out. I was basically working 2 positions but only getting paid for one.
I worked at this company with little benefits and only two raises when i should have been given more for the amount of work I put out. All of my co workers were easy to get along with. A typical day there was constant customers and large orders, usually staying an hour and a half to two hours on really busy nights to close. The most enjoyable part of the job were my awesome team of managers that were there when I got hired.