Customer Service Representative (Former Employee) – Huntington, WV – June 24, 2018
I worked at several locations over a 10 year period. There is a lot of drama and bad management in the area. It is a high stress job. The manager at Huntington office would belittle the staff and remind you that you are replaceable on a regular basis. Absolute worst manager I have worked for in the company. Spare yourself the stress and petty drama. It isn't worth it.
Retail Banker (Former Employee) – Lawton, OK – June 13, 2018
This job wasn't the job for me. You really have to be very good at sales and want that to be your main focus. You need to be very good with computers and willing to do a lot of training often. I didn't appreciate the way that customers would treat the employees and management was very poor. You're guaranteed to get the hours that you applied for and the schedule is flexible if you need certain times off.
Lead QA Engineer (Former Employee) – Los Angeles, CA – May 31, 2018
Managment was very insensitive to employees. I worked in the business side and they fired me without any explanation. They claim they care about employees but they are just another horrible company who only care about numbers. They also steal employees aggressively from penny mac very fake. Horrible company.
Insensitive care about numbers, fake and deceiving
Data Entry Clerk (Former Employee) – Lawton, OK – May 7, 2018
The people that I worked for were at city national bank were some of the best people I know. They work with you and train you on areas that you need to improve on and help you with any questions that you have. They treat you like you are one of them and want to keep you working for them in the long term. They look for areas for advancement for you if they see fit at that position.
LOS ANGELES (Former Employee) – Los Angeles, CA – April 30, 2018
CNB Marketing organization has a great group of marketing team leaders that get along great. It makes the job bearable. Senior Management is another story. It is a very ambiguous environment that is ruled from the top of the company and any marketing professional who wants to make a difference should look elsewhere. Marketing team in this group are order-takers and if something goes awry the SVP of Marketing is quick to deflect her responsibility onto those team members who have little or no control over the outcome of specific situations. Recent changes in marketing have left people unsure of their future and with the exit of key roles for no apparent reason other than the SVP was done with them, people are actively looking. It's not a healthy environment for growth or mental / emotional well being.
INTERNATIONAL OPERATIONS SPECIALIST (Current Employee) – Los Angeles, CA – April 16, 2018
It's a area/dept where one can learn a lot if it is a new area for you. The culture is mixed, however the environment is very negative. No room for growth. The most enjoyable part is knowing there is a payday coming. It just all depends on where one wants to be in his or her career path. Also it depends on your location and in which the dept you work.
Transit Operator / Data Entry Operator (Former Employee) – Newark, NJ – April 3, 2018
Work day went fast because it was always busy and I like that. I looked forward to company events and interaction with my co-workers. I was saddened when the layoffs happened. I lost my job to technology.
Assistant Vice President; FIU - KYC Supervisor (Former Employee) – Los Angeles, CA – March 26, 2018
While Day 1 was very promising and something I hadn't experienced in my 20+ years of working within a bank, the process after Day 1 was an absolute mess. I can only speak for the business unit I was in, but it was terrible. I was discouraged from asking the people working around me for assistance becasue Management was afraid that they may find out I had no prior immediate experience in the area I was managing, but then they also gave me little to no training to understand what it was that I was supposed to be managing. I can manage anything, I stepped in and made immediate adjustments to how production was being viewed, but then was discouraged from communicating anything since they were afraid it might ruffle feathers. They were happier with people sitting at their desks on their cell phones and socializing than doing their job; but complained that they were months behind the case loads. The company's training is well below poor. I didn't even get my ID access until two month's had already passed. All I can really say is that I was extremely disappointed. I've seen better training in fast food businesses and I was managing multi-million transactions.
Vice President, Events & Strategic Partnerships (Former Employee) – Los Angeles, CA – March 19, 2018
I very much enjoyed the colleagues that I worked with at CNB. The hardest part of the job was the management as well as the culture of the bank. This was a culture I have never experienced at other employers that I have work for.
Personal Banker (Former Employee) – New York, NY – February 22, 2018
A typical day at work is greeting customers and helping them figure out what account is best for them. Cash transactions as well. I learned how to be patience and listen more to the customers. I had a great manager very understanding thought me so much and she would work with you if there was a issue that had to be taken care of. The hardest part of the job was sales but once I got comfortable with the product it got a lot easier. The best part was the staff meetings and going to the evening events to get new customers