Horrible Work Environment
CARD FRAUD ANALYST (Current Employee) – Los Angeles, CA – July 25, 2018
Working for City National Bank is one of the worst jobs I have had in my 15+ years of work experience. The workload is excessive, redundant, and often menial, barely related to being a "Fraud Analyst". The systems are antiquated, as 2-3 entire paper reams' worth of reports are turned in each day. Many of the reports require handwritten documentation on the paperwork. Tasks vary wildly, and more reports are added to the daily workload regularly.
Communication within the department is terrible, and not open. Much of the communication is done by management behind closed doors in a clandestine manner, and then employees are given the bare minimum information with the corporate spin on it.
The culture there consists of over-working their employees, maximizing production and eliminating all down time, under-appreciating efforts and little to no recognition, cold and impersonal communication (usually done by email or instant messaging, hardly ever face to face), and not to mention sabotaging employees' efforts to transfer to other departments and advance their careers. It has a very bizarre, cult-like vibe to it.
I would NEVER recommend for anyone to work for City National Bank, at least not in the Card Fraud Department in Los Angeles, CA.
1-hour lunch, shuttle transportation to and from the train station
Workload, compensation, communication, leadership, advancement