While Day 1 was very promising and something I hadn't experienced in my 20+ years of working within a bank, the process after Day 1 was an absolute mess. I can only speak for the business unit I was in, but it was terrible. I was discouraged from asking the people working around me for assistance becasue Management was afraid that they may find out I had no prior immediate experience in the area I was managing, but then they also gave me little to no training to understand what it was that I was supposed to be managing. I can manage anything, I stepped in and made immediate adjustments to how production was being viewed, but then was discouraged from communicating anything since they were afraid it might ruffle feathers. They were happier with people sitting at their desks on their cell phones and socializing than doing their job; but complained that they were months behind the case loads. The company's training is well below poor. I didn't even get my ID access until two month's had already passed. All I can really say is that I was extremely disappointed. I've seen better training in fast food businesses and I was managing multi-million transactions.