Responsible for auditing regulatory legal documents submitted by companies applying for Operating Authority for Ground Transportation Service with the City of Austin, and applicants applying for Chauffeur Licenses and Special Events Permits.
Reviewed applicant criminal histories, insurance records, documents of incorporation, affidavits, and driving records for completeness and compliance with the City Code.
Responded to Open Records Requests and public inquiries. Handled cash payments from customers, issued receipts, and recorded payments electronically.
High volume of applicants. Cash/Check only office, no debit machine to process payments.