City of Hope
City of Hope Employee Reviews
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Productive workplace
Therapeutic Room Assistant (Current Employee) – Duarte, CA – July 2, 2018
Great hospital, great benefits would definitely recommend to others seeking employment. Definitely very rewarding working with cancer patients, however it is tough when a patient loses their battle to cancer, you do become very close to patients.
Lack of consistency and accountability
Senior Director (Current Employee) – Duarte, CA – July 13, 2018
Not everyone is held to the same standards. Too many priorities. Not enough follow through. Very complex organization to navigate. Some leaders - who are seen as superstars are not held to the same rules.
raciest nurses, very bad management
unknown (Former Employee) – Duarte – July 7, 2018
like most you have RNS, AIDS that work hard then you have the regular lazy one's. RN's sit around talking and making raciest jokes about the aids, other RN's. Patients are not #1 no nothing like the commercials....
Bad Management
Call Center\ (Current Employee) – Irwindale, CA – July 3, 2018
Worst place I've ever worked. Managment and HR are horrible. Management will try to make you take the fall for them not knowing how to run their department
Pros
They care for their patients
Cons
Everything else
Not secure
Managing Director (Current Employee) – Community Center, CA – June 29, 2018
Currently, a lot of instability. No transparency
No staff support making it very difficult to work and produce
Training is spotty and work environment is toxic. They bring in outside consultants who have no idea of the grass root level work
Processes are very long and confusing and people are quick to judge.
No staff support making it very difficult to work and produce
Training is spotty and work environment is toxic. They bring in outside consultants who have no idea of the grass root level work
Processes are very long and confusing and people are quick to judge.
Pros
Was good
Cons
Plenty
nice place to work
Sr. Protocol Content Administrator (Current Employee) – Duarte, CA – June 24, 2018
Friendly environment
Great work life balance
Ability to make a difference in the lives of cancer patients. Diverse culture. I have learned a lot about how COH is contributing to curing cancer.
Great work life balance
Ability to make a difference in the lives of cancer patients. Diverse culture. I have learned a lot about how COH is contributing to curing cancer.
Pros
they celebrate their employees
Cons
none
City of Hope is a great place to work
Epic Project Hardware Implementation support (Former Employee) – Duarte, CA – June 19, 2018
Majority of our team was contractor support hospital Epic's software implementation. I was very rewarding experienced. Everyone tries their best to contribute and everyone deserves full credit for the time they were there. However, it was the only temporary position.
Amazing Corporate Campus
Collector (Former Employee) – Irwindale, CA – May 27, 2018
City of Hope treats their employees amazing! They provide a beautiful campus with 3 waterfalls, free gym, racquet ball, golfing, bicycles to ride, cafeteria and walking trail. They have monthly meetings and provide free lunch from Pandera. Very decent pay, and benefits. Work load is large but steady.
Pros
free gym, racquet ball, golfing, bicycles to ride, cafeteria and walking trail.
Cons
Heavy Workload
Want to know more about City of Hope?
Ask a questionExcelent job!
Administrative Secretary I (Former Employee) – Duarte, CA – May 5, 2018
I was in charge of transcribing dictations from eight physicians in the Hematology Department, which consisted of listening to their voice recorded notes and input them into the system. I also answer phone calls that were transferred to me by the general switchboard, which included writing messages to physicians and speak with patients that requested prescription refills, as well and the pharmacies that filled out their prescriptions to authorize or denied prescriptions.
I enjoyed working at the Cty Of Hope.
I enjoyed working at the Cty Of Hope.
Pros
Amazing organization
Love Working Here
ELIGIBILITY SPECIALIST (Current Employee) – Irwindale, CA – April 27, 2018
The culture at City of Hope is Par None. Everyone is willing to lend a helping hand and management goes out of its way for employees. Employees are friendly and willing to help out as well.
Productive and fun workplace with attention to self improvement
Senior Business Systems Analyst (Former Employee) – Duarte, CA – April 25, 2018
Many opportunities for growth and advancement while interacting on different project teams and multiple projects. Collaborative environment where team members spent time sharing ideas before jumping in to start work.
Pros
quarterly team building
Great place
Laboratory Manager (Current Employee) – Duarte, CA – April 15, 2018
City of Hope is an institution that cares about its employees and its patients and their families. The hours are great, the managers are great, the environment is great. Salary should be higher.
Pros
Freedom
Cons
Pay and raises are not high enough
Difficult Environment
Organizational Development Consultant (Current Employee) – Duarte, CA – April 2, 2018
The management team takes no accountability. It's never their fault if something goes wrong. There is very little support, it is a sink or swim culture. If you currently like your job, keep it or apply at another healthcare organization where they have a better reputation for how they treat their employees.
Toxic work environment
Nurse Supervisor (Former Employee) – Mission Hills, CA – March 26, 2018
Co workers are toxic. This is out at their outpatient infusion centers. Down and dirty co workers that set you up to fail. Management is untrained and unorganized. Not able to train in a consistent manner. Having a subordinate that didn't get the job, train the supervisor who did is not a good situation, set up to fail for sure. The hardest part of my job was being trained properly by a disgruntled co worker, not being allowed to supervise. I have never worked in such a negative, toxic work environment. The Mission Hills site was the most unhappy place to try and work. Stressful like I have never experienced before. If they keep the present employees that they currently have this site will go under and close. They are hard, unpleasant, unhappy employees. They do not reflect the City of Hope mission and value which is a shame. You cannot directly call the office and more than half the time it takes 3 - 4 calls to get to speak to a nurse. I just can't say enough. I am grateful I no longer work there, it is a blessing.
Pros
Can't think of one thing
Cons
Everything you can think of
Experience While Working at City of Hope
Guest Service Information Clerk (Current Employee) – Duarte, CA – March 24, 2018
It is a fast paced environment. Always assisting patients & families while attending COH. I have learned that the employees at City of Hope must have the compassion this is needed when working with our patients. The hardest part of the job is welcoming a patient at COH for the first time and seeing the fear on their face. The most enjoyable part of my job is helping everyone coming through our hospital and making their visit as welcoming as possible.
Pros
Being productive and providing a good patient experience.
Cons
It could be stressful at times.
Not the most pleasant of experiences but it had its teachable moments
Senior HIM Application Analyst (Former Employee) – Los Angeles, CA – March 22, 2018
This was not a great environment to be in because consultants were not properly managed for the most part. Some managers did better than others but as time grew by and the work got more intense, stress levels grew high and courtesy went down.
Pros
Great weather, great staff
Cons
Consulting management lacked leadership