It is a fun job, although very stressful at times and you must be able to multi-task. Answering 9-1-1 and nonemergency calls, being able to prioritize calls for service, and dispatching police/fire to locations is what the job entails. Coworkers are energetic and sociable. The only downfalls were mandatory overtime from 4-8.5 hours, which is difficult after staring at computer screens and multitasking for 8.5 hours already, and the high stress that comes with the job. Being responsible for officer safety and making sure to send help to the right location is very stressful. This is a thankless job, so if you are looking for recognition, this isn't the job. I loved each and every caller, no matter if they were complaining about loud noise from a neighbor, or they felt they were having a heart attack. The job is to be a problem solver, and being there for them when they need help.
dynamic, decent benefits
short breaks, stationary, high stress, rotating shifts, mandatory overtime