CityMD Employee Reviews

3.8
Overall rating
Based on 127 reviews
Ratings breakdown
541
441
330
210
15
Sort by: Helpfulness | Rating | Date
Showing all 127 reviews
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Flexible hours but poor compensation
Radiologic Technologist (Current Employee) –  Queens, NYJune 18, 2018
Flexible hours but poor compensation. It is great to work 3 and half days per week. Able to use rest of the week for school, 2nd job, or family time.

On the contrary, there is great shortage of x-ray techs. This leads to you being activated as the on-call tech. Thought on-call system is for sudden sick call out not to mend the staffing problem. On top of dealing with insufficient tech within the company, have to cover large on-call coverage region (Queens, Brooklyn and Staten Island). Manhattan is separate into 2 regions. Why is Queen and Brooklyn and Staten Island in grouped together? Don't understand why Staten Island is part of Queens and Brooklyn. We have over 100 sites, it will be accepting if the on-call coverage area was separated by borough. CityMD has poor transparency when it comes to inquiring about company policy (vacation, on-call and standstill transfer status).
Pros
Flexible hours, maternity leave, 401k benefit
Cons
Poor compensation, health insurance, understaffed tech and on-call protocol.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work
Medical Assistant (Current Employee) –  New York, NYJune 13, 2018
Good place to work if your straight of of school and thinking of going to med school. Flexible hours, good staff. Fast paced, different experiences with patients.
Pros
Flexible work schedule
Cons
Short breaks
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Work experience
Patient Care Representative (Current Employee) –  Queens, NYJune 11, 2018
You have to be willing to constantly have new changes due to the company growing. There are many pros and cons, it could get stressful but you need to know how to handle that kind of stress for whatever issue is at hand.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Job, Great people, Low pay
Patient Care Representative (Current Employee) –  Brooklyn, NYMay 26, 2018
I absolutely love my job here. However, the pay is too low for the work. They provide us with snack and by lunch very often. Not to mention the benefits.However, there are days we see 100+ patients and have numerous STATS and referrals. 15/hr is hardly sufficent. Also, the PTO is a joke!
Was this review helpful?Yes 5NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great for growth opportunity
Site Manager (Former Employee) –  Brooklyn, NYMay 24, 2018
Great opportunity for someone who is new to the healthcare field. They definitely care about the development of their employees and thrive on internal promotions.
Was this review helpful?YesNo 2Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
The Good And The Bad at CityMD
Primary Care Representative (Current Employee) –  Rockville Centre, NYMay 23, 2018
To Start, the job doesn't pay enough for the amount of work we get. We average 65 patients a day with only one check in and one check out person because were considered a "slow site". That number doubles to around 115 patients daily outside of Summer.
But management is very close with the workers. Hopefully your manager and you will have good communication, because there are some sites where I've witnessed managers behave nasty with favoritism. Like with any job, the lower positions are afraid to say something about it besides to each other.
On the good side we have a good HR department, and there is unlimited overtime as long as you're willing to travel. That's what grabbed me. The work load will always be a lot and theres new updates and new steps to your job almost every 2 weeks, but if you have a good manager, they will help out.
Pros
Management is close with staff
Cons
Understaffed for the amount of patients that come in
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fast paced
Medical Assistant (Former Employee) –  Manhattan, NYMay 17, 2018
Very well ran speedy services growing and futuristic company. In and out services 14 to 12hr days work 3 days out of the week sometimes 4 great Co workers a great company all in all but do not make one tiny mistake or they will let you go w/o hesitation.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
No Work and Life Balance
Site Manager (Former Employee) –  New York, NYMay 2, 2018
Staff at busy sites are largely overworked, no compensation difference between working at a busy site versus a slow site, good benefits, but health insurance benefits can use some improvement.
Pros
Sometimes Free Lunch and Full time hrs for all employees
Cons
Long work days including weekdays and weekends, but not for all sites
Was this review helpful?Yes 4NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice blend between Corporate Office and Start- up Culture
Marketing Analyst (Current Employee) –  New York City, NYMay 2, 2018
Fun place to work full of very kind people.

This company could use some work in regards to management structure and job responsibilities, though they are a relatively new and rapidly expanding - so this should come with time.
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great
Registrar (Former Employee) –  Staten Island, NY 10310April 30, 2018
They where very flexible with the hours and days that you couldn't work very understandable as well .. co workers where very helpful if you needed it also management team wasn't so bad ..
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great opportunity and great coworkers
Physician Assistant, Urgent Care Clinic (Current Employee) –  Queens, NYApril 30, 2018
A very busy practice seeing between 60-100 patients depending on the time of year. The compensation is great however. Some great doctors to work with who have taught me a lot.
Pros
Great compensation and coworkers
Cons
Can be extremely busy in winter with 90-100+ patients in flu season
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Management
X-Ray Technician (Former Employee) –  New York, NYApril 26, 2018
Good culture but sometimes overload. I like the City MD's culture & management but sometimes unpredictable overload. It was good time to learn and got experience.
Pros
good culture
Cons
unpredictable overload
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Aftercare Clinical Assitant
Aftercare clinical assistant (Former Employee) –  Uniondale, NYApril 22, 2018
This company by far was the worst company I’ve worked for. Aftercare management team were very unprofessional. The company is not family oriented and feels that you’re life must revolve around the company. You work very long hours for management not to notice you or take you serious. There were favoritism shown within the company. You are overworked for little pay
Pros
Free snacks
Cons
Management
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Constantly changing, relatively new.
Patient Care Representative (Current Employee) –  Jamaica, NYApril 9, 2018
It will take a minute to get use to. Because the company is still finding its foundation, changes happen very frequently. It is important for you to take the time to actually internalize your work.
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
patient care representative
Patient Care Representative (Former Employee) –  New York, NYMarch 21, 2018
its great great people great company great hours very flexible plenty opportunity. amazing place to work at and do some networking pay could better but besides that its great.
Was this review helpful?Yes 1No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Startup to corporate culture
Assistant Operations Manager (Current Employee) –  New York, NYMarch 19, 2018
The culture when I started as a scribe 4+ years ago was amazing. CityMD was still a start-up then and, in my opinion, cared more for the employees. CityMD has ballooned to over 100 sites after being acquired by Warburg Pincus, and the culture has increasingly gotten more corporate since then. This includes less staffing, worse insurance (although this says more about the insurance market than CityMD's benefits), less of a pay increase when promoted, etc.
Pros
Free coffee, good people
Cons
Increasingly corporate culture
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company, poor leadership
VP of Operational Excellence (Current Employee) –  New York, NYMarch 15, 2018
I loved working here but they didn't appreciate the extra effort and time I put in. Very political for a small company because it's still a family business. Since the recent acquisition by Warburg Pincus, there have been rounds of layoffs and senior execs are leaving.
Was this review helpful?Yes 2NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Start
N/A (Former Employee) –  New York, NYMarch 8, 2018
You will get the experience you need and then you move on. The company has changed over the years and only focused on the money and forgot about the employees. This company is a great place to start and gain experience but the hours become so long and draining.
Pros
the people you meet, job experience
Cons
pay, long hours, short lunch breaks after working 12-13 hours
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Healthcare objective is very good. Initially an excellent opportunity to be part of. After acquisition a youth movement push to restructure sallaries.
Senior Project Accountant (Former Employee) –  New York, NYFebruary 28, 2018
CEO had a great vision for healthcare and is a pioneer in making his dream come true. This was a great place to work prior to Warburg Pincus acquisition. Stressful and lean at this time.
Pros
Free snacks and fruit.
Cons
Lean on staffing
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to start and grow as a medical assistant. Not sure why you would stay
Certified Clinical Medical Assistant (Current Employee) –  New York StateFebruary 16, 2018
CityMD is a great place if you want to develop your skills as an MA, (Blood work, EKG, etc.,). However, the pay is average for an MA. Scribes start off making more (Not a problem, but remember you actually went to school to become certified.) Benefits are very meh. There is no vacation time. In some cites, you are required to float. But, your experience at CityMD is entirely dependent on your team at your site. Your can love management and coworkers or hate them. Most of the docs are okay and forgiving for minor errors (just don't make them again.) But, overall not a terrible place to work. Just develop your skills and peace out.
Was this review helpful?Yes 3NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at CityMD. Our community is ready to answer.

Ask a Question

Ratings from women

2.7InHerSight Score

2.5Personal Development

2.6Career Opportunities

3.0Family Support

Women rate the female-friendliness of their workplaces on InHerSight

Powered by InHerSight