CityMD Employee Reviews

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2.0
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Rapidly expanding UC company
Physician (Current Employee) –  Metro northMarch 18, 2019
The position pays well with opportunity for OT. The scribe system is wonderful. However, overall the work environment and general employee moral is generally poor. The management varies greatly per site. The patient volume is constantly increasing and causes lack of adequate coverage in many locations-which remains unaddressed.
Pros
Scribes and wages
Cons
Job satisfaction
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4.0
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It was an experience
MEDICAL ASSISTANT (Current Employee) –  New York, NYMarch 17, 2019
City Md was a breath of fresh air in the beginning. Things occurred but things still wasn't the worse compared to what I had came from. Management needed to be a little more structured but the company itself pushes its mission and goals. It was a urgent care that had 12 hour shifts for staff to work in. They have several sites available to all patients in needs, I have met and learned from great doctors and physician assistants.
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1.0
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Horrible place to work
ASSISTANT MANAGER (Current Employee) –  Bronx, NYMarch 6, 2019
Citymd started out as a great company. But as they got bigger the quality of the company went downhill. The patient care and the way they treated their staff just became unbearable. Great stepping stone to learn but you should quickly move on. They staff will set you up and lie on you.
Pros
You will meet some nice people
Cons
work 12-13 hr shifts with only 30 min lunch break
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5.0
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CityMD
Site Manager (Current Employee) –  White Plains, NYMarch 5, 2019
CityMD is a great place to work. Their mission is to serve with kindness and it is clear that the employees, even at the very high level, all work together to back up that mission.
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5.0
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Great Start
PCR (Current Employee) –  BrooklynFebruary 27, 2019
I love CityMD culture, you feel like family. Great benefits, but pay can be more reflective of what other health companies are paying. Easy to make overtime, because you can pick up shifts at other locations.
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1.0
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Workplace
Radiologic Technologist (Former Employee) –  Great Neck, NYFebruary 25, 2019
X-ray techs are expected to go above and beyond their scope of practice. They do not pay the techs enough to do all the work that should be done by the medical assistant
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5.0
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Great experience.
Medical Scribe (Former Employee) –  New York StateFebruary 20, 2019
It was a great experience. You learn a lot on the job and you get to work w/ great physicians. The pay is kind of low but I saw it as getting paid to learn.
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3.0
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Review Summary
Information Technology Manager (Current Employee) –  New York, NYFebruary 18, 2019
Typical days at work are about 50% Helpdesk, 40% Onsite support (setting up new workstations/troubleshooting/replacing computers), and 10% side projects.

The company has grown from about 15 urgent care locations in 2013 to over 110 locations and counting.

While providing a wide ranging scope of work we get exposed to a lot of different technology stacks but most day to day is T1 support and/or prepping new hardware for new site setups.
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1.0
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Absolutely Awful.
Patient Care Representative (Current Employee) –  New JerseyFebruary 14, 2019
Mandatory overtime...they allow patients in until the exact time of closing. A patient who potential needs an EKG,X-RAY, Abscess Drainage, or IV can come in and now you're stuck until the procedure is over.
Pay is low for the amount of work you're doing. Especially at a slower site. If you're the only PCR on a shift, run and don't take the job. They overwork you while the managers sit in the office on their cell phones.
Wanna go to school and work? Tough luck. They won't work with your schedule. I only get one day off from school and work because it's "not fair" for me to do the 8-2 shift every morning before my mandatory night classes.
It's stressful. The medical field is very stressful and this company does not offer any self-care or time to decompress at all. It's like they don't understand what burnout is.
You work only 4 days a week, but the 12 hour days are rough. They drag and you don't ever get appreciated for the selfless work.
If it snows and you can't get there, too bad, they force you to use your hard earned PTO for something out of your control and if your site closes, they force you to go to another one.
At the drop of a hat you can be sent to a site anywhere in your region. Have plans after work? Not anymore because you're 45+ minutes away from home now! Have kids? Better call the baby sitter!
For a medical facility, their insurance plans suck. They're insanely expensive.

Management sucks.
Pros
Free coffee
Cons
Short breaks, health insurance plans, pay, management
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5.0
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fun and learning experience
Medical Receptionist (Current Employee) –  Mineola, NYFebruary 6, 2019
you always learn new things everyday because system make changes everyday and you have to stay up to date with everything. there always more hours if you want to work more hours. good benefits and on the site good snacks.
Pros
free lunches, free snack varieties: coffee, fruits, chips etc
Cons
when it's busy you dont have time to take break so have to eat at the desk.
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3.0
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citymd
Medical Assistant (Former Employee) –  New York StateFebruary 1, 2019
check the rooms
check the labs box
vital signs
enjoy talk to co workers
enjoy the patients
lab room clean
room stack
do the logs for day
mangament is never their
Pros
free lunch, staff very nice
Cons
managment
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5.0
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nice
Patient Representative (Former Employee) –  Bronx, NYJanuary 28, 2019
Pretty good place to work, pretty busy the employees were nice ,thts basically it a face paced place on some days . I recommend people to apply there , if you just need something temp
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5.0
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Fun place to work
Patient Care Representative (Former Employee) –  Hoboken, NJJanuary 16, 2019
Great company but there are lots of lousy and vindictive managers. It is very hard for one to advance even with the qualifications. But once you are friends with management you are a sure shoo in . But overall great company to work for
Pros
Wonderful co workers
Cons
Short breaks
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2.0
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Unfair Advancements
Claims Specialist (Former Employee) –  Uniondale, NYJanuary 9, 2019
CityMD will always give advancements to the people who kiss up the most. It does not go by work ethic, quality of work, or how you handle situations.
I used to love this company until new management came in and changed everything.
Pros
Good Benefits
Cons
Unlikely Advancements
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5.0
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Productive and motivational work place
Patient Care Representative (Current Employee) –  Paramus, NJDecember 20, 2018
Overall a great company with a great message and good treatment towards employees. Alot of room for growth. great service for patients. Very enjoyable work atmosphere.
Pros
Great benefits/ flexible
Cons
Short breaks
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4.0
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Good experience
Medical Scribe (Former Employee) –  New York, NYDecember 19, 2018
It was fun and productive workplace. Place to really learn and determine advancement into a health profession. The pay is not great but the experience outweighs the pay by far.
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4.0
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productive and friendly family like co- workers
Medical Assistant (Current Employee) –  Staten Island, NYDecember 13, 2018
Busy day I learn alot from the doctors I work with. I enjoy working with my coworkers. I work 12 hr shift the day is long but it goes fast with a Great team.
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4.0
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Pleasant work environment, enjoyable place to work.
Radiologic Technologist (Current Employee) –  Flushing, NY 11358December 4, 2018
The workplace culture is relaxed and efficient. The clinic situation itself is not overly stressful (ie, it is an urgent care center, not emergency room care), but occasionally can get quite busy. No one stresses, the jobs are completed quickly and proficiently. Management does not intervene unless absolutely needed. I wouldn't say any part of the job was particularly hard, but the most enjoyable was working with the young people employed as scribes to attend to patients.

Very modern DR equipment that was easy to work with and made consistently good images. The doctors were very knowledgeable, and a pleasure to work with. Corporate management was a few steps removed (there are well over 100 locations in the NY area), but not intrusive. There were periodic corporate events (holiday party, a booth at the Pride Parade, a team at various fun-runs) that contributed to a sense of camaraderie.
Pros
coffee, snacks, breaks when needed.
Cons
often had to stay well past official closing time because of rush of last minute patients
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4.0
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Fast paced, fun environment
Medical Scribe (Former Employee) –  New York, NYNovember 24, 2018
This was a fast paced environment where you saw something new everyday. Though the support from management was minimal, the environment was conducive to learning.
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3.0
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Eh, good experience, I guess
FINANCE ANALYST (Former Employee) –  Uniondale, NYOctober 24, 2018
I personally had an issue with my direct supervisor, so I am kind of biased. If you are applying to work in the finance department, please reconsider. It is not a real finance department. You copy and paste data from one spreadsheet, to another. It is more like a customer service department, that handles financial transactions. I was expected to proofread my supervisors emails and documents because of the poor grammar and spelling this person had. The raise one year was 12 cents. The schedule was set in stone, they do not let you change your shift. The lunch hours at the time were a paid 1/2 hour, and you had to clock in and out at your desk. There was a nice cafeteria downstairs in the building, but you were only allowed to go down there during your lunch break.
Pros
Free 'healthy' snacks, quarterly meetings, good company vision, 401K matching
Cons
Poor management, very strict, micro-managers, poor salary increases
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Claimed Profile

Overall rating

3.7
Based on 165 reviews
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3.5Work/Life Balance
3.3Compensation/Benefits
3.2Job Security/Advancement
3.2Management
3.6Culture

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2.6InHerSight Score

2.4Personal Development

3.2Career Opportunities

2.4Family Support

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