The HCA focus has shifted from quality patient care to productivity
RN (Former Employee) – Richmond, VA – February 15, 2019
Worked for HCA for many years. HCA used to be focused on providing high quality, compassion patient centered care. Unfortunately, the culture has shifted to increasing revenues. Just prior to leaving, 2 major sentinel events occurred at CJW. The buzz word as CJW is PRODUCTIVITY. Hourly paid employees are mandated to clock out for a meal break. The work load does not allow for the break, but the staff must clock out of at least 30 minutes. The staff continues to work while not being paid. Not clocking out for a meal break results in a write up by the supervisor.
unwritten expectation for staff to work "off the clock"
Radiologic Technologist (Current Employee) – Richmond, VA – January 15, 2019
This place is hard core. We don't turn any patients away even when we are at max capacity. The ER will get a trauma or more almost everyday. The OR runs this place They are in middle of construction and updating so its hectic
Emergency Department Technician (Current Employee) – Richmond, VA – October 17, 2018
There is no typical day at work. I work in the emergency department so we must adapt. Ive learned multiple aspects in my tenure here. Management works well and treats us appropriately. Workplace culture is commendable. The hardest part of the job is not being able to fix a patient. The most enjoyable part of the job is patient satisfaction.
Certified Nursing Assistant (Current Employee) – Richmond, VA – August 22, 2018
The company hires with acknowledgement that cases are open and assigned by skills. However when new employee are hired, they bump more experienced caregivers out of cases. Skill set are not fairly matched with clients. I have relieved co-workers that have dropped clients during transfers, attempted to give clients incorrect medications and failed to properly bath. Some schedules are double assigned through agency errors.
RN Staff Nurse (Former Employee) – Richmond, VA – August 5, 2018
Recently left surgery center after working there for a brief period. The manager is terrible. She is constantly changing her story, shows preferential treatment to certain employees, and kisses up to the doctors. The surgeons are some of the rudest I've ever encountered and the anesthesiologist are just flat out mean. Don't be fooled thinking this job is a "same day" gig. It should be renamed as "whenever we flippin feel like doing surgery center".
Flagger/Traffic Control (Former Employee) – Richmond, VA – July 4, 2018
I enjoyed the job it was hot because I was outside in the sun but I can deal with that I was forever grateful that I was able to help the next person yes I had a situation in the process of directing people someone pulled up on me and he almost cut his arm off so I had to rush him to the emergency room that was a blessing for me cuz I was able to help a