I went to training for this job and thought “hey i can do this. I’m out going and friendly” NOPE. They don’t really teach you any of the necessities in training such as: rebuttals, learning how to “pressure people” into finishing a survey. When and when not to use filler words or go off script. Etc. Some of the shift supervisors make you feel like an idiot by calling you out, while talking very loudly in front of everyone saying you aren’t getting surveys so I’m doing something wrong (this was my first day there). Which was probably true, because i didn’t know how or when i could go off script or how to rebuttal. Over all, the job is doable. They have a lot of expectations. They don’t pay for most of your training, so 2 1/2 hours you’re there sitting and “learning” about the job. The trainer was more interested in making jokes and being everyone’s friend. But in my opinion they expect a lot for not enough pay. I get it’s a college town, so they don’t have to pay a lot, but It wasn’t worth it for me. So i went to to go find a call center job in Idaho falls that pays over $11/hour starting out, with guaranteed hours. You’re not asking people to take surveys or trying to sell anything. You’re just captioning phone calls for the deaf/hard of hearing. So when someone’s yelling, they aren’t yelling at you. Go into clear insights with low expectations, it may be the right fit for you, but it definitely wasn’t the right fit for me my husband, my brother, and my sister-in-law.
Flexible-ish on hours, make your own schedule
Shifts cancelled often, unpaid training, some cut throat supervisors, have to meet a quota