Slow airport with garbage management
Ambassador (Former Employee) – Phoenix, AZ – November 2, 2018
If you're thinking about working at the Phoenix location, just look somewhere else. During training they hype it up to make it seem like you can move up positions easily, you'll get so much money from commision, and that it's super busy. Not only is this probably the slowest airport to work at but the management team is just picked off the side of the street. One manager has only worked in restaurants, another was a bartender prior to this position, another just worked at Gucci and liked to flaunt that specific fact. They do not know how to manage their staff, their attendance policy is ridiculous, and they're just all cut throat and do not care about their ambassadors. If you're not good at selling then you're scheduled to be at a slow gate where you have no chance of ever making a sale while top enrollers are at the busiest gates. the leads just sit to the side and do nothing or take their job way to seriously and threaten to fire you when they have no actual power to do so. If you do plan to work here, expect to stand in one spot for 8 hours talking with other ambassadors, TSA, or securitas. at least they're cool people!