Inefficient management and poor work ethic from management and sales
Office Manager (Current Employee) – Wyoming – October 24, 2017
Management falls to the office manager , but is not reinforced by branch managers . Office staff is expected to work more than the BOM or BSS , but be paid less. Office Managers and secretaries are not treated with any respect . Phone messages from customers go unreturned by sales people , and secretaries are expected to apologize and make customers happy . Build dates given to customers are most often promised well before a crew can get to a building , but secretaries are expected to appease customers and make them happy instead of explaining that the salesmen made a mistake . Pay rate is to low for the amount of work expected .
good support system of other secretaries in company, some very nice people .
Inefficient, low salary, lack of respect from salespeople and managers, problems are ignored and not taken care of with personell .